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Old May 3, 2015, 7:54 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: yugi
There are no existing application links from AT&T or Citi

DEAD as of 7/19/16:A working link per post 1049: https://www.citicards.com/cards/cred...EVZ&t=t&naInd=

Extended Warranty

This card includes 2 years of extended warranty, up to 7 years total.
Coverage does not apply to the following items:
■ Boats, cars, aircraft or any other motorized land, air or water
vehicles and their original equipment. Tires are not covered.
■ Services (such as product installation, repairs, maintenance or
diagnostics) unless covered under the manufacturer’s warranty.
■ Used, antique or pre-owned items.
■ Items purchased for resale, professional or commercial use.
■ Land or buildings; housing properties.
■ Plants and live animals.
■ Items that do not come with a manufacturer’s warranty.

Coverage doesn’t apply under these circumstances:
■ You fail to care for or service the item appropriately as required
by the manufacturer.
■ The item has a product defect, recall, or experiences normal wear
and tear where no failure has occurred.
■ The item is damaged because of an act of God, such as a flood,
hurricane, lightning, wind or earthquake.

Which websites qualify for 3X points?

3 ThankYou Points for each $1 spent on purchases made at eligible retail (including department store websites, specialty store websites, warehouse store websites and boutique websites) and travel websites (including online travel agencies, and hotel and airline websites).

3 ThankYou Points for each $1 spent on products and services purchased directly from AT&T, including payment of monthly phone, cable or internet bills.

You'll earn an Anniversary Bonus of 10,000 ThankYou Points after you spend $10,000 in purchases in the prior cardmembership year.

Source: https://www.cardbenefits.citi.com/

Special note about eBay and PayPal - varies widely as to whether the bonus points are awarded. It seems to vary depending on merchant with no real discernible pattern.
(Ref, Ref, Ref, Ref, Ref, Ref, Ref, Ref, Ref)

Certain Non-Qualifying Purchases. You won’t earn 3X Points for purchases of and payments for medical services, insurance, taxes and government services, real estate, real estate rentals, purchases or reloading of prepaid or gift cards, education, charities and utilities.
You won’t earn 3X Points for purchases from independent wireless dealers, non-AT&T-owned stores, or AT&T resellers unless you are paying for an AT&T service, such as your phone, cable or internet.
(Effective 9/22/2019)
Source: https://www.cardbenefits.citi.com/

All payments coding as online are hit and miss. Sometimes it codes as online, sometimes it doesn't. YMMV.

Alphabetical list of websites which qualify for 2 bonus points per dollar (3 points total):
1-800-Flowers @ 1800Flowers.com (Ref)
1and1.com (Direct entry)
6pm.com (Ref, Ref, Ref)
888lots.com (Merchandise - Nondurable Goods, Not Elsewhere Classified)
888lots.com (Curve, Merchandise - Misc General Merchandise Not Classified)
ABT.com (PayPal) (Ref)
ABT.com (direct entry, Merchandise - Electronic Stores)
Adidas.com (Direct entry) (Ref)
Aerostich.com (Vehicle Services - Motorcycle Dealer)
Airbnb.com (Direct entry)
Airportparkingreservations.com
Alamoammo.com (Merchandise - Miscellaneous / Specialty Retail Stores)
Aliexpress.com (YMMV, Merchandise - Discount Store)
AllenEdmonds.com
Amazon Music (Merchandise - Digital Goods- Multi-category)
Amazon Prime Now @ primenow.amazon.com (Ref, Ref)
Amazon Prime Video (Ref, Ref)
Amazon Digital
Amazon Seller Fees (Merchandise - Book Stores)
Amazon Restaurants @ amazon.com
Amazon.com (Direct entry) (Ref, Ref, Ref, Ref, Ref, Ref, Ref, Ref, Ref)
American Airlines @ AA.com
American Eagle @ AE.com (Ref)
Amsoil.com (Direct entry) (Ref)
Apple iTunes (Ref, Ref, Ref)
AT&T @ att.com (Direct entry) (Ref, Ref)
B&H Photo Video @ bhphotovideo.com (PayPal) (Ref)
Barneys.com (Ref)
BayAreaFasTrak.com (Ref, Ref)
Beauty.com (Direct entry) (Ref)
Bed Bath & Beyond @ bedbathandbeyond.com (Ref, Ref)
Best Buy @ BestBuy.com (Direct entry) (Ref, Ref)
Biglots.com (Merchandise - Discount Store, YMMV, works most of the time)
BJ's @ bjs.com (Ref)
BJ's membership @ bjs.com (Direct entry)
Blizzard Entertainment
Bloomingdale's @ Bloomingdales.com (Ref)
Blue Nile
BodyGloveHawaii.com
Bonanza.com (Direct entry)
Bovada.lv (Charged in Yuans, subject to FTF)
BP (via BPme app, Vehicle Services - Automated Gas Dispenser)
Bravo @ app (Ref)
Brooks Sports @ BrooksRunning.com (Direct entry) (Ref)
BrooksBrothers.com (Ref)
Bulkea.com (Ref)
Bulq.com (Direct entry)
California E-File Court Filings
CallingMart.com (Direct entry)
CardCash.com (Direct entry) (Ref)
CardCookie.com (Ref)
Carters.com
CashStar/Best Buy @ bestbuy.cashstar.com (Ref)
CashStar/Brooks Brothers @ brooksbrothers.cashstar.com (Ref)
CashStar/Dunkin' Donuts @ dunkindonuts.cashstar.com (Ref)
CashStar/Hotels.com @ hotels.cashstar.com (Ref)
CashStar/Panera Bread @ panerabread.cashstar.com (Ref)
cdkeys.com (Ref)
Centerfireguns.com
Charles Tyrwhitt @ CTShirts.com (Ref)
Childrens Place website
Chewy.com (Ref)
Chipolo.net (Ref)
Costco.com (Ref, Ref, Ref, Ref)
CostPlusWorldMarket.com (Ref) YMMV
Crate & Barrel @ CrateAndBarrel.com (Ref)
delivery.com @ website, app (Direct entry, Android Pay)
Dell.com (Direct entry) (Ref)
DennisKirk.com (Merchandise - Direct Marketing - Catalog )
DirecTV Now @ directvnow.com (Ref)
Divers-Supply.com (PayPal)
Drugstore.com (Ref)
Dunkin' reload @ app (Ref)
E-ZPass MA @ ezdrivema.com (Direct entry)
eBags.com (Direct entry, PayPal) (Ref, Ref)
eBay/CardCash (PayPal)
eBay/Cardency (PayPal) (Ref)
eBay regular purchase (direct entry, Merchandise - Department Store )
efurb.com
eGifter.com (PayPal) (Ref)
EquityApartments.com (Ref)
eSaving.com (PayPal) (Ref, Ref)
EssexApartmentHomes.com
Etsy (Ref)
ExxonMobil via app and Google Pay (Vehicle Services - Automated Gas Dispenser)
FinishLine.com
Firearmsdepot.com (Merchandise - Sporting Goods Stores)
Fluz App (direct entry, may be dependent on MCC coding)
Fluz Portal (direct entry, may be dependent on MCC coding)
FoundersCard.com (Ref)
Francesca's @ Francescas.com (Ref)
GameStop.com (Direct entry) (Ref, Ref)
Gap.com (Ref)
Garden of Life @ GardenOfLife.com (Ref)
Garagiste - email wine merchant
GearBest.com (WorldPay)
GiftCard Mart @ GiftCardMart.com (Ref)
Giftcard Zen (Direct entry) (Ref)
GiftCardBin.com (Direct entry)
GiftCardRescue (Direct entry)
Goedekers.com (direct entry)
GoodEggs.com
Google Express @ google.com/express/ (Ref)
Google Music @ music.google.com (Ref)
Google Play @ app (Ref)
Google Store @ store.google.com (Ref)
GouletPens.com
GrabAGun.com (Direct entry)
Groupon (Direct entry) (Ref, Ref, YMMV ref, Ref)
GrubHub.com (Direct entry)
Guess.com (Ref)
Gunpartscorp.com (Direct entry)
GunsInc.com (Direct entry)
Gyft.com (PayPal) (Ref)
Gymboree.com (Direct entry)
HaloCigs.com (Ref)
Harry & David @ harryanddavid.com
Harrys.com
Heatonist.com (Direct entry)
HomeDepot.com (Direct entry) (Ref)
HoodLamb.com (Direct entry)
HouseDoctorInspection.com
HP.com (Direct entry) (Ref)
HTC.com (Ref)
iHerb.com (Merchandise - Misc Food Store, Specialty, Convenience)
IHG rewards club (cash + points booking)
Imagetoglass.com
Impactguns.com (direct entry)
InkPixi.com (Ref)
Instacart.com (Ref)
Intuit TurboTax (state tax e-file fee when using desktop app)
iRobot.com
J. C. Penney @ JCPenney.com (Ref)
Jared.com (Ref)
JCrew.com (Ref)
Jet.com
Jimmy Johns @ app
JINsoon.com (Ref)
JoomUnited.com (Ref)
K&L Wine Merchants @ KLWines.com (Ref) this is a little buggy....90% of the time it works but they have multiple sales types (auctions, different store, warehouse shipment pts etc)
Kate Spade @ KateSpade.com (Ref)
Kickfurther.com (Ref)
Kiehl's @ Kiehls.com (Direct entry) (Ref)
KinsaHealth.com (Direct entry)
Kohl's @ Kohls.com (Direct entry) (Ref, Ref)
LastCall.com (Ref)
LeisurePro.com (PayPal)
Lenovo @ shop.lenovo.com (PayPal) (Ref)
LillyPulitzer.com (Ref)
LimeBike @ app (Direct entry)
LivingSocial.com (Ref)
Lord & Taylor @ lordandtaylor.com
Lowe's @ lowes.com
Lucky Brand @ LuckyBrand.com (Ref)
Lyft @ app (Direct entry)
Macy's @ macys.com (Direct entry) (Ref)
MakeUseOf Deals @ deals.makeuseof.com (Direct entry)
MARTA (ATL, online Breeze card reload)
Massdrop.com (Direct entry)
Mattel.com (Ref)
MicrosoftStore.com (Direct entry; may not work as of 2018, see below)
MidwayUSA.com
MileagePlus X/All spend @ app (Ref) YMMV. Works most of the time.
Misfit.com (Direct entry)
Misook.com
MLBShop.com @ shop.mlb.com (Direct entry)
Moosejaw.com (Ref)
Munchery.com (Ref)
Namecheap.com (Direct entry)
NameSilo.com (PayPal)
Natchezss.com (Merchandise - Sporting Goods Stores )
NatureBox.com (Ref)
NeimanMarcus.com (PayPal) (Ref)
Nespresso.com (Ref)
Nest.com (Ref)
Newegg.com (Direct entry) (Ref, Ref)
NextScripts.com (Ref)
NordstromRack.com (Direct Entry)
NFL.com (Ref)
Office Depot @ OfficeDepot.com (Direct entry)
OMBWarehouse.com (Direct entry)
Orbitz.com (Ref)
PalmettoStateArmory.com (Merchandise - Miscellaneous / Specialty Retail Stores)
PartsTree.com (Direct entry)
Patreon.com (Direct entry, Merchandise - Digital Goods- Audiovisual Media)
PatriotSoftware.com (Services - Computer / Data Processing Services, YMMV)
Pennsylvania Department of Transportation (PennDOT) @ www.dot*.state.pa.us (Direct entry)
PetSmart.com (Ref)
Phlur.com (Ref)
Picaboo.com
Porkbun.com (Direct entry)
Pottery Barn Teen @ PBTeen.com (Ref)
Priceline (Ref)
Princess Cruises @ princess.com
PrinterPix.com (Ref)
Promethease.com (Direct entry)
Publix (in-person, Curve, Merchandise - Grocery Store, Supermarket )
RadPad @ onradpad.com, app (Direct entry, Android Pay) (Ref, Ref, Ref)
Ralph Lauren @ RalphLauren.com (PayPal) (Ref)
Redriverreloading.com (Other Travel - Bridge And Road Fees, Tolls)
REI.com (Ref)
RentPayment.com (Ref)
Road Runner Sports @ RoadRunnerSports.com (Direct entry) (Ref)
RockAuto.com (Ref)
RockyMountainATVMC.com (Vehicle Services - Motorcycle Dealer)
Rover.com (Ref)
RunSignUp.com (Ref)
Saks Fifth Avenue @ Saks.com, SaksFifthAvenue.com (Ref)
SamsClub.com (Direct entry)
Samsung Pay/Gift cards @ app (YMMV ref, Ref, Ref)
SCAquarium.org (Direct Entry)
ScoreBig.com (Ref)
Sears.com (Direct entry)
SearsPartsDirect.com (Direct entry)
Seashells @ app (Ref, Ref)
Sephora.com (Ref)
ShirtChamp.com (Direct entry)
ShoeBuy.com (Ref)
Shutterfly.com
Sierra Trading Post @ SierraTradingPost.com (Ref)
SimonMall.com (Ref)
Singapore Air (Ref)
Snow.com (Ref)
Softcard Serve loads (Ref)
Soylent.com (Direct entry)
Sportsmanssupplyco.com (via Gunbroker.com, Merchandise - Miscellaneous / Specialty Retail Stores)
Spotify (Ref)
Square (Food truck invoice paid online)
Sportsmansguide.com
Staples.com (Ref, Ref)
Starbucks reload (Ref)
SteveMadden.com (Ref)
StubHub.com
Sunpass.com (Other Travel - Bridge And Road Fees, Tolls)
SurLaTable.com
Swappable.com (Ref)
T-Mobile.com
Target.com (Direct entry, PayPal) (Ref) (Merchandise - Discount Store)
Tello.com (Direct entry)
Tennis Warehouse @ Tennis-Warehouse.com (Ref)
Texture @ app (Ref)
ThankYou Points Trip Portal (if you use TYP to book a flight and have to pay part of the airfare with cash)
The Gift Card Shop @ TheGiftCardShop.com (Ref)
TheLostSea.com
TheraBreath.com (PayPal)
TheStylishFox.com
Thrive Market @ ThriveMarket.com (Ref)
Ticketmaster.com (Ref)
TickPick.com (Ref)
Ting.com (Direct entry)
Toppik.com (Direct entry)
Tractor Supply @ TractorSupply.com (Ref)
TryTheWorld.com
U.S. Travel Association (USTA) Daily Getaways @ dailygetaways.ustravel.org (Ref)
Under Armour @ UnderArmour.com (Ref)
US Outdoor Store @ usoutdoor.com (Ref)
Vacasa.com
VentraChicago.com loads
Venus.com (Ref)
Viator.com (Direct entry) (Ref)
Victoria's Secret @ VictoriasSecret.com (Ref, Ref)
VirginMobileUSA.com (Direct entry)
VisionDirect.com (PayPal) (Ref)
Vitacost.com (Ref)
VitaminShoppe.com (Ref)
Vite Ramen @ checkout.rechargeapps.com (Direct entry)
Walmart @ B&M (Walmart Pay) (YMMV ref, Ref)
Walmart.com (Direct entry) (Ref, Ref) (Merchandise - Discount Store)
Waste Management @ wm.com (Ref)
Wayfair.com
West Elm @ WestElm.com (Ref)
WildEdgeInc.com (Direct entry)
WineBid.com (Ref)
Wish.com (Department stores)
WordPress.com/WpChrg.com (Direct entry)
Yoycart.com (Direct entry)
Zazzle.com (Direct entry)
Zulily.com (Merchandise - Mens / Ladies Clothing Store)

Alphabetical list of websites which DO NOT qualify for 2 bonus points per dollar (3 points total):
AARP.org subscription (direct entry)
Adorama.com (Direct entry) (Ref)
Advanceautoparts.com
AdvancedMedicalCertification.com
AdvancedTactical.com (Curve, Services - Professional Services, Not Elsewhere Cla)
AGI Renters/Condo Insurance (as of 2/2018)
AlaskaAir.com (Ref)
Aliexpress.com (direct entry, Merchandise - Discount Store)
Aliexpress.com (Paypal, Services - Computer Network/info Srvs)
Allstate.com (Ref)
Amazon Prime subscription (Ref, Ref, Ref)
American Society for Clinical Pathology (ASCP) @ ASCP.org (Direct entry)
Amex Gift Cards @ americanexpress.com/gift-cards/ (Ref)
Apple Music subscription (Ref)
AragLegal.com
Audible.com (Ref)
AwardWallet.com (Ref)
AXS.com (Ref)
B&H Photo Video @ bhphotovideo.com (Direct entry) (Ref)
BayAreaFasTrak.com recurring (Ref)
BCWSA @ schedulepayment.com/BCWSA/ (Direct entry)
Bed Bath & Beyond
Birchbox.com (Direct entry) (Ref)
BJ's Checks @ bjschecks.com (Ref)
Bluehost.com (Direct entry) (Ref)
Brownells.com (Direct Entry)
CafePress.com (Ref)
California DMV (Ref)
CardCash.com (PayPal)
Cardpool.com (Direct entry) (Ref)
CBS All Access @ cbs.com/all-access (Ref)
Certified-Mail-Envelopes.com
ClipperCard.com (Ref)
Coinbase (Direct entry)
CollegeBoard.org (Ref)
Comcast (Ref)
Cox cable and Internet subscription (Ref)
DirecTV.com (Ref)
DonaldJTrump.com
Duluth Trading Company @ DuluthTrading.com (Ref)
Dunkin' Donuts reload (Ref)
eBags.com (Direct entry) (Ref, Ref)
eBay seller fees (Direct entry, PayPal) (Ref, Ref)
eBay shipping (PayPal)
eBay/GiftCardMall (Direct entry) (Ref)
eBay/National Gift Card (PayPal) (Ref)
eBay/PayPal Digital Gifts (PayPal) (Ref)
eBay/SVM Gift Cards (PayPal) (Ref, Ref)
eGifter.com (Ref, Ref)
Excellus BlueCross BlueShield @ ExcellusBcBs.com (Ref)
Experian.com (Direct entry)
Expertflyer.com (membership)
Farmers.com (Direct entry)
FedEx.com
Fernbankmuseum.org (Curve, Organizations - Charitable/social Service Organizations)
Fluz App (direct entry, may be dependent on MCC coding)
FreedomPop.com (Direct entry)
GEICO.com (Ref)
Gift Card Mall @ GiftCardMall.com (Direct entry) (Ref, Ref)
Gift Card Mall/Kroger @ kroger.giftcardmall.com (Direct entry) (Ref)
Gift of College @ GiftOfCollege.com (Ref)
GiftCards.com (Ref, Ref, Ref) (Some success calling in)
GiftCardSpread.com (Ref, Ref)
Google Cloud/G Suite @ admin.google.com (Direct entry)
Google Drive storage (Ref)
Google Fi device purchase @ fi.google.com (Direct entry)
Google Fi recurring monthly service (Ref)
Grand Teton Lodge Company @ gtlc.com (Awarded after calling Citi)
GunBroker.com (Account verification)
Gyft.com (Direct entry) (Ref)
H2OWirelessNow.com
Happy Hollow Park & Zoo @ hhpz.org
HawaiianAirlines.com
Honeyfund.com (Ref)
Hulu (Ref)
IncFile.com
Intuit tax preparer bill
iTechDeals.com
K12PaymentCenter.com (Direct, Organizations - Elementary / Secondary Schools)
Kiva.org
Knox County Schools
Kumon.com (Organizations - Misc Schools / Educational Services)
LandsEnd.com (Ref)
Lenovo @ shop.lenovo.com (Direct entry) (Ref)
LivingSpaces.com (Ref)
LumberLiquidators.com
Meh.com (Ref)
Metro State University (MSU) Denver @ unisainc.com (Ref)
Metromile.com Insurance
Microsoft.com (Office 365 license, July 2018)
Middletonplace.com
MyGiftCardsPlus.com (Ref)
Nationwide Buxx (NW Buxx) loads
Netflix (Ref, Ref)
New York DMV @ dmv.ny.gov (Ref)
Nike.com (Ref)
Notre Dame Bookstore @ eFollett.com, bkstr.com (Direct entry) (Ref)
The New York Times digital subscription @ NYTimes.com
OfficialPayments.com (CA FTB 540-ES)
Optimum cable subscription (Ref)
Outlook Printing Solutions/Philly Pretzel Factory gift cards @ shop.phillypretzelfactory.com (Direct entry)
Papa John's Pizza @ papajohns.com (Visa Checkout)
Pay1040.com
PayPal/P2P (Direct entry) (Ref)
PayPal/USPS shipping @ paypal.com/shipnow (PayPal)
Partsfish.com
Peoplefinders.com (Merchandise - Direct Marketing-continuity Subscription)
PirateShip.com (direct entry)
Plastiq cars and other vehicles/Toyota Financial (Ref), Volkswagen Credit (Ref)
Plastiq IRS federal taxes (YMMV ref, Ref)
Plastiq mortgage (Ref)
Plastiq rent (Ref, Ref)
Plastiq utilities (Ref, Ref)
Plastiq/Navient (Ref)
Points.com (Ref)
Proactiv.com (Ref)
Progressive.com (PayPal) (Ref)
PumpItUpParty.com
Raise.com (Direct entry) (Ref, YMMV ref)
Rakuten.com
Rakuten Gift Card Shop @https://www.rakuten.com/gift-cards (Miscellaneous - Poi Funding Transactions , processed by Cash Star)
RingPlus.net (Direct entry)
Rodan + Fields @ RodanAndFields.com (Direct entry) (Ref)
RoomiPay (Ref)
Rottweilerperformance.com
Royaltigerimports.com (Sporting goods stores)
Samsung.com (direct entry) coded as Services - Computer Network/info Srvs
Santa Clara County Department of Revenue @ sccgov.org
SaveYa.com (Direct entry) (Ref)
Scholastic.com
Seashells @ shopseashells.com (Ref, Ref)
Seattle meter parking (Ref)
Shop.com (Direct entry) (Ref)
Simon.com/volume
Sling TV @ sling.com (Ref)
Southwest Airlines @ southwest.com (Ref)
Square Cash @ app (Direct entry) (Ref, Ref, Ref)
Starbucks.com egift cards (Direct entry) (Ref)
Starwood points @ storefront.points.com (Ref)
Stein Your Florist @ SteinYourFlorist.com (Direct entry)
Stylenanda (PayPal) (Ref)
Symantec/Norton
TheraBreath.com (Direct entry)
Thomson Reuters Westlaw @ ThomsonReuters.com (Ref)
Time Warner Cable (Ref)
Uhaul.com (Auto Rental - Truck / Utility Trailer Rental)
UPS.com (Paypal)
U.S. Mint @ USMint.gov (Ref)
US Buxx loads (Ref)
USPS.com (Direct entry) (Ref)
Vacationsmadeeasy.com
Venmo (Direct entry) (Ref)
Vivint.com
Vudu.com (Direct entry)
Walmart @ B&M (Walmart Pay) (Ref)
Waterpik Store @ waterpik-store.com (PayPal)
White Mountain Puzzles @ WhiteMountainPuzzles.com (Ref)
Woot.com (Amazon Pay) (Ref)
Xero.com (Ref)
Zappos.com (Ref, Ref)



































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Citi AT&T Access More card (Discontinued)

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Old Apr 17, 2017, 11:52 am
  #1366  
 
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Originally Posted by crapz1
Hmm, when did this happen? I just looked at my statement that closed on April 14th. My Wells Fargo Mortgage payment posted on March 23rd as "Miscellaneous - REAL ESTATE AGENTS AND MANAGERS RENTALS" and got the usual 3X TYPs. Will keep an eye out when my payment posts for this month. Hope this gets resolved.
I think the reports put it around Apr 11, so just in the past week or so.
milypan is offline  
Old Apr 17, 2017, 7:43 pm
  #1367  
 
Join Date: Feb 2017
Posts: 21
My mortgage and condo fee got billed as misc government services too from 4/14 onward. It's a glitch on Plastiq's end and it's very annoying as it has happened before. Going and chat and ask them to cancel those payments. Also, some of my previous payments got billed as utilities and got only 1x points so one needs to really pay attention and check their citicard pending transaction. Very annoying and I think we should all tell Plastiq to get their acts together.
thebest2012 is offline  
Old Apr 18, 2017, 7:35 am
  #1368  
 
Join Date: Oct 2014
Location: PHL
Posts: 226
Originally Posted by thebest2012
My mortgage and condo fee got billed as misc government services too from 4/14 onward. It's a glitch on Plastiq's end and it's very annoying as it has happened before. Going and chat and ask them to cancel those payments. Also, some of my previous payments got billed as utilities and got only 1x points so one needs to really pay attention and check their citicard pending transaction. Very annoying and I think we should all tell Plastiq to get their acts together.
You might want to hold off and see if you get the bonus points when your statement cuts. I got the bonus points despite the MISC GOVERNMENT SERVICES coding. See the parallel discussion here...
Ratamacue is offline  
Old Apr 18, 2017, 9:07 am
  #1369  
 
Join Date: Feb 2017
Posts: 21
I chatted with them before seeing the previous post. Got everything refunded. Plastiq said they will escalate and look into it. One of my payments got billed as Utilities which is 1x for sure.
thebest2012 is offline  
Old Apr 18, 2017, 9:12 am
  #1370  
 
Join Date: Mar 2013
Location: SEA
Posts: 3,955
Stupid question I know, but is there anywhere specifically that Citi tells you points earned at the transaction level, or at least transactions by bonus category?

My last mortgage payment with Plastiq coded as Miscellaneous - REAL ESTATE AGENTS AND MANAGERS RENTALS, but it sounds like I need to keep an eye on the earnings if that changes. Wasn't sure where.
PWMTrav is offline  
Old Apr 18, 2017, 9:20 am
  #1371  
 
Join Date: Feb 2014
Location: Florida
Programs: Hilton Diamond, Marriott Titanium, Delta Diamond, Hyatt Globalist, AA Executive Platinum
Posts: 241
Originally Posted by PWMTrav
Stupid question I know, but is there anywhere specifically that Citi tells you points earned at the transaction level, or at least transactions by bonus category?

My last mortgage payment with Plastiq coded as Miscellaneous - REAL ESTATE AGENTS AND MANAGERS RENTALS, but it sounds like I need to keep an eye on the earnings if that changes. Wasn't sure where.

I think the only way is to wait till the statement cuts and then manually have to determine what qualified and what didn't.

I maybe be wrong but that is what I have had to do.
141park is offline  
Old Apr 18, 2017, 9:46 am
  #1372  
 
Join Date: Mar 2013
Location: SEA
Posts: 3,955
Originally Posted by 141park
I think the only way is to wait till the statement cuts and then manually have to determine what qualified and what didn't.

I maybe be wrong but that is what I have had to do.
That's what I attempt to do now as well. Good enough then!
PWMTrav is offline  
Old Apr 18, 2017, 10:20 am
  #1373  
 
Join Date: Feb 2017
Posts: 21
Originally Posted by milypan
I think the reports put it around Apr 11, so just in the past week or so.
The error is on Plastiq's end. It has nothing to do with Citibank. For some unknown reason there's a bug in their system (that's what they told me) and sometimes it gets billed out to Citibank under the wrong category. As soon as Plastiq makes a charge it'll show as pending on my Citibank account for 1-3 days. That's when you can see which category is being billed. When I see a wrong category I do a chat and have Plastiq cancel the charge. Yeah I know it's a pain but once the payment is completed, meaning the check has being deposited there's no way to reverse it. I've being telling Plastiq's rep about this issue for 4 months and they still can't straighten it out. In my opinion that's the biggest downfall of Plastiq, that you have to keep an eye on which category is being billed.
thebest2012 is offline  
Old Apr 18, 2017, 10:26 am
  #1374  
 
Join Date: Feb 2017
Posts: 21
I've had insurance and business payments got billed as Utilities, which is 1x for sure, confirmed by my statement. Good to know that Misc Gov is still 3x. But this is the first time I've seen Real Estate/Rent being billed as Misc Gov. What's concerning here is Plastiq will change category without telling you.
thebest2012 is offline  
Old Apr 18, 2017, 10:58 am
  #1375  
 
Join Date: Oct 2014
Location: PHL
Posts: 226
Originally Posted by thebest2012
The error is on Plastiq's end. It has nothing to do with Citibank...
This the reply I got from Plastiq:
The MCC is set by our processor, not by Plastiq directly, and can change and vary based on the payment being made and the card type being used. Our processor also makes adjustments from time to time, which is why you may see a change since the last payment.

We are happy to work with our processor to see if we can make a change that you would request, and need more information from you that we can supply to our processor Specifically, what exact card type are you using? (brand, rewards type, etc, and why is the category you are seeing an issue for your payment?).
The bad news is that it looks like this will continue to be a moving target. The good news is they are responsive and willing to fix it.

As with all MS, the only constant is change.
Ratamacue is offline  
Old Apr 18, 2017, 11:02 am
  #1376  
 
Join Date: Feb 2017
Posts: 21
Ditto from the previous post. This is the same reply I got:
"Hi again,

Thank you for your inquiry.

I do apologize my last response did not go out fully.

The MCC is set by our processor, not by Plastiq directly, and can change and vary based on the payment being made and the card type being used. Our processor also makes adjustments from time to time, which is why you may see a change since the last payment.

We are happy to work with our processor to see if we can make a change that you would request, and need more information from you that we can supply to our processor Specifically, what exact card type are you using? (brand, rewards type, etc, and why is the category you are seeing an issue for your payment?).

The more detail you can share with us, the better we can work with our processor to try to make an adjustment.

I look forward to hearing from you.

Miguel \ Service Team Manager"
thebest2012 is offline  
Old Apr 18, 2017, 1:05 pm
  #1377  
 
Join Date: Oct 2014
Location: PHL
Posts: 226
Definitely still getting 3x despite the coding:
Attached Images  
Ratamacue is offline  
Old Apr 18, 2017, 3:31 pm
  #1378  
 
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Originally Posted by thebest2012
The error is on Plastiq's end. It has nothing to do with Citibank. For some unknown reason there's a bug in their system (that's what they told me) and sometimes it gets billed out to Citibank under the wrong category. As soon as Plastiq makes a charge it'll show as pending on my Citibank account for 1-3 days. That's when you can see which category is being billed. When I see a wrong category I do a chat and have Plastiq cancel the charge. Yeah I know it's a pain but once the payment is completed, meaning the check has being deposited there's no way to reverse it. I've being telling Plastiq's rep about this issue for 4 months and they still can't straighten it out. In my opinion that's the biggest downfall of Plastiq, that you have to keep an eye on which category is being billed.
In fairness, I doubt their business model involves trying to code charges in exact ways to maximize point earnings in unintended categories. If they really aligned their business around that strategy, I suspect the credit card companies would not be pleased.

IMO, if you're not comfortable with charges only earning 1x from time to time, it's not worth it to do Plastiq. But that's just me.

It would be nice if, like RadPad, they started to support Apple Pay and the like in the app and/or website. If the rumors about the new US Bank card are true, that would yield a reliable way to earn 4.5% on all transactions...
milypan is offline  
Old Apr 28, 2017, 6:38 am
  #1379  
 
Join Date: Mar 2013
Location: SEA
Posts: 3,955
Couple of data points since my statement closed over the last couple of days:

Got 3X on two Plastiq mortgage payments. On the Citi statement, it shows up with the lender's name as the merchant, not Plastiq. Unsure if that's something new. In any case, this cycle happened to have two monthly payments and they both coded differently, but both earned 3X, same lender, same mortgage -

March: Services - MISC GOVERNMENT SERVICES
April: Miscellaneous - REAL ESTATE AGENTS AND MANAGERS RENTALS

I did NOT earn 3X on a student loan payment via Plastiq to Navient. It coded as -

Services - UTILITIES-ELECTRIC,GAS,SANITARY,WATER

I don't intend to follow up. It's just going to run as 1X sometimes.
PWMTrav is offline  
Old Apr 30, 2017, 7:26 pm
  #1380  
 
Join Date: Jun 2015
Location: JFK
Programs: AA Platinum
Posts: 325
Most recent Plastiq payments:
* 3/23 rent, coded as REAL ESTATE
* 4/23 rent, coded as MISC GOVERNMENT

When the statement cycles next week, will find out if they earned 3X.
Richard Berg is offline  


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