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Old May 3, 2015, 7:54 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: yugi
There are no existing application links from AT&T or Citi

DEAD as of 7/19/16:A working link per post 1049: https://www.citicards.com/cards/cred...EVZ&t=t&naInd=

Extended Warranty

This card includes 2 years of extended warranty, up to 7 years total.
Coverage does not apply to the following items:
■ Boats, cars, aircraft or any other motorized land, air or water
vehicles and their original equipment. Tires are not covered.
■ Services (such as product installation, repairs, maintenance or
diagnostics) unless covered under the manufacturer’s warranty.
■ Used, antique or pre-owned items.
■ Items purchased for resale, professional or commercial use.
■ Land or buildings; housing properties.
■ Plants and live animals.
■ Items that do not come with a manufacturer’s warranty.

Coverage doesn’t apply under these circumstances:
■ You fail to care for or service the item appropriately as required
by the manufacturer.
■ The item has a product defect, recall, or experiences normal wear
and tear where no failure has occurred.
■ The item is damaged because of an act of God, such as a flood,
hurricane, lightning, wind or earthquake.

Which websites qualify for 3X points?

3 ThankYou Points for each $1 spent on purchases made at eligible retail (including department store websites, specialty store websites, warehouse store websites and boutique websites) and travel websites (including online travel agencies, and hotel and airline websites).

3 ThankYou Points for each $1 spent on products and services purchased directly from AT&T, including payment of monthly phone, cable or internet bills.

You'll earn an Anniversary Bonus of 10,000 ThankYou Points after you spend $10,000 in purchases in the prior cardmembership year.

Source: https://www.cardbenefits.citi.com/

Special note about eBay and PayPal - varies widely as to whether the bonus points are awarded. It seems to vary depending on merchant with no real discernible pattern.
(Ref, Ref, Ref, Ref, Ref, Ref, Ref, Ref, Ref)

Certain Non-Qualifying Purchases. You won’t earn 3X Points for purchases of and payments for medical services, insurance, taxes and government services, real estate, real estate rentals, purchases or reloading of prepaid or gift cards, education, charities and utilities.
You won’t earn 3X Points for purchases from independent wireless dealers, non-AT&T-owned stores, or AT&T resellers unless you are paying for an AT&T service, such as your phone, cable or internet.
(Effective 9/22/2019)
Source: https://www.cardbenefits.citi.com/

All payments coding as online are hit and miss. Sometimes it codes as online, sometimes it doesn't. YMMV.

Alphabetical list of websites which qualify for 2 bonus points per dollar (3 points total):
1-800-Flowers @ 1800Flowers.com (Ref)
1and1.com (Direct entry)
6pm.com (Ref, Ref, Ref)
888lots.com (Merchandise - Nondurable Goods, Not Elsewhere Classified)
888lots.com (Curve, Merchandise - Misc General Merchandise Not Classified)
ABT.com (PayPal) (Ref)
ABT.com (direct entry, Merchandise - Electronic Stores)
Adidas.com (Direct entry) (Ref)
Aerostich.com (Vehicle Services - Motorcycle Dealer)
Airbnb.com (Direct entry)
Airportparkingreservations.com
Alamoammo.com (Merchandise - Miscellaneous / Specialty Retail Stores)
Aliexpress.com (YMMV, Merchandise - Discount Store)
AllenEdmonds.com
Amazon Music (Merchandise - Digital Goods- Multi-category)
Amazon Prime Now @ primenow.amazon.com (Ref, Ref)
Amazon Prime Video (Ref, Ref)
Amazon Digital
Amazon Seller Fees (Merchandise - Book Stores)
Amazon Restaurants @ amazon.com
Amazon.com (Direct entry) (Ref, Ref, Ref, Ref, Ref, Ref, Ref, Ref, Ref)
American Airlines @ AA.com
American Eagle @ AE.com (Ref)
Amsoil.com (Direct entry) (Ref)
Apple iTunes (Ref, Ref, Ref)
AT&T @ att.com (Direct entry) (Ref, Ref)
B&H Photo Video @ bhphotovideo.com (PayPal) (Ref)
Barneys.com (Ref)
BayAreaFasTrak.com (Ref, Ref)
Beauty.com (Direct entry) (Ref)
Bed Bath & Beyond @ bedbathandbeyond.com (Ref, Ref)
Best Buy @ BestBuy.com (Direct entry) (Ref, Ref)
Biglots.com (Merchandise - Discount Store, YMMV, works most of the time)
BJ's @ bjs.com (Ref)
BJ's membership @ bjs.com (Direct entry)
Blizzard Entertainment
Bloomingdale's @ Bloomingdales.com (Ref)
Blue Nile
BodyGloveHawaii.com
Bonanza.com (Direct entry)
Bovada.lv (Charged in Yuans, subject to FTF)
BP (via BPme app, Vehicle Services - Automated Gas Dispenser)
Bravo @ app (Ref)
Brooks Sports @ BrooksRunning.com (Direct entry) (Ref)
BrooksBrothers.com (Ref)
Bulkea.com (Ref)
Bulq.com (Direct entry)
California E-File Court Filings
CallingMart.com (Direct entry)
CardCash.com (Direct entry) (Ref)
CardCookie.com (Ref)
Carters.com
CashStar/Best Buy @ bestbuy.cashstar.com (Ref)
CashStar/Brooks Brothers @ brooksbrothers.cashstar.com (Ref)
CashStar/Dunkin' Donuts @ dunkindonuts.cashstar.com (Ref)
CashStar/Hotels.com @ hotels.cashstar.com (Ref)
CashStar/Panera Bread @ panerabread.cashstar.com (Ref)
cdkeys.com (Ref)
Centerfireguns.com
Charles Tyrwhitt @ CTShirts.com (Ref)
Childrens Place website
Chewy.com (Ref)
Chipolo.net (Ref)
Costco.com (Ref, Ref, Ref, Ref)
CostPlusWorldMarket.com (Ref) YMMV
Crate & Barrel @ CrateAndBarrel.com (Ref)
delivery.com @ website, app (Direct entry, Android Pay)
Dell.com (Direct entry) (Ref)
DennisKirk.com (Merchandise - Direct Marketing - Catalog )
DirecTV Now @ directvnow.com (Ref)
Divers-Supply.com (PayPal)
Drugstore.com (Ref)
Dunkin' reload @ app (Ref)
E-ZPass MA @ ezdrivema.com (Direct entry)
eBags.com (Direct entry, PayPal) (Ref, Ref)
eBay/CardCash (PayPal)
eBay/Cardency (PayPal) (Ref)
eBay regular purchase (direct entry, Merchandise - Department Store )
efurb.com
eGifter.com (PayPal) (Ref)
EquityApartments.com (Ref)
eSaving.com (PayPal) (Ref, Ref)
EssexApartmentHomes.com
Etsy (Ref)
ExxonMobil via app and Google Pay (Vehicle Services - Automated Gas Dispenser)
FinishLine.com
Firearmsdepot.com (Merchandise - Sporting Goods Stores)
Fluz App (direct entry, may be dependent on MCC coding)
Fluz Portal (direct entry, may be dependent on MCC coding)
FoundersCard.com (Ref)
Francesca's @ Francescas.com (Ref)
GameStop.com (Direct entry) (Ref, Ref)
Gap.com (Ref)
Garden of Life @ GardenOfLife.com (Ref)
Garagiste - email wine merchant
GearBest.com (WorldPay)
GiftCard Mart @ GiftCardMart.com (Ref)
Giftcard Zen (Direct entry) (Ref)
GiftCardBin.com (Direct entry)
GiftCardRescue (Direct entry)
Goedekers.com (direct entry)
GoodEggs.com
Google Express @ google.com/express/ (Ref)
Google Music @ music.google.com (Ref)
Google Play @ app (Ref)
Google Store @ store.google.com (Ref)
GouletPens.com
GrabAGun.com (Direct entry)
Groupon (Direct entry) (Ref, Ref, YMMV ref, Ref)
GrubHub.com (Direct entry)
Guess.com (Ref)
Gunpartscorp.com (Direct entry)
GunsInc.com (Direct entry)
Gyft.com (PayPal) (Ref)
Gymboree.com (Direct entry)
HaloCigs.com (Ref)
Harry & David @ harryanddavid.com
Harrys.com
Heatonist.com (Direct entry)
HomeDepot.com (Direct entry) (Ref)
HoodLamb.com (Direct entry)
HouseDoctorInspection.com
HP.com (Direct entry) (Ref)
HTC.com (Ref)
iHerb.com (Merchandise - Misc Food Store, Specialty, Convenience)
IHG rewards club (cash + points booking)
Imagetoglass.com
Impactguns.com (direct entry)
InkPixi.com (Ref)
Instacart.com (Ref)
Intuit TurboTax (state tax e-file fee when using desktop app)
iRobot.com
J. C. Penney @ JCPenney.com (Ref)
Jared.com (Ref)
JCrew.com (Ref)
Jet.com
Jimmy Johns @ app
JINsoon.com (Ref)
JoomUnited.com (Ref)
K&L Wine Merchants @ KLWines.com (Ref) this is a little buggy....90% of the time it works but they have multiple sales types (auctions, different store, warehouse shipment pts etc)
Kate Spade @ KateSpade.com (Ref)
Kickfurther.com (Ref)
Kiehl's @ Kiehls.com (Direct entry) (Ref)
KinsaHealth.com (Direct entry)
Kohl's @ Kohls.com (Direct entry) (Ref, Ref)
LastCall.com (Ref)
LeisurePro.com (PayPal)
Lenovo @ shop.lenovo.com (PayPal) (Ref)
LillyPulitzer.com (Ref)
LimeBike @ app (Direct entry)
LivingSocial.com (Ref)
Lord & Taylor @ lordandtaylor.com
Lowe's @ lowes.com
Lucky Brand @ LuckyBrand.com (Ref)
Lyft @ app (Direct entry)
Macy's @ macys.com (Direct entry) (Ref)
MakeUseOf Deals @ deals.makeuseof.com (Direct entry)
MARTA (ATL, online Breeze card reload)
Massdrop.com (Direct entry)
Mattel.com (Ref)
MicrosoftStore.com (Direct entry; may not work as of 2018, see below)
MidwayUSA.com
MileagePlus X/All spend @ app (Ref) YMMV. Works most of the time.
Misfit.com (Direct entry)
Misook.com
MLBShop.com @ shop.mlb.com (Direct entry)
Moosejaw.com (Ref)
Munchery.com (Ref)
Namecheap.com (Direct entry)
NameSilo.com (PayPal)
Natchezss.com (Merchandise - Sporting Goods Stores )
NatureBox.com (Ref)
NeimanMarcus.com (PayPal) (Ref)
Nespresso.com (Ref)
Nest.com (Ref)
Newegg.com (Direct entry) (Ref, Ref)
NextScripts.com (Ref)
NordstromRack.com (Direct Entry)
NFL.com (Ref)
Office Depot @ OfficeDepot.com (Direct entry)
OMBWarehouse.com (Direct entry)
Orbitz.com (Ref)
PalmettoStateArmory.com (Merchandise - Miscellaneous / Specialty Retail Stores)
PartsTree.com (Direct entry)
Patreon.com (Direct entry, Merchandise - Digital Goods- Audiovisual Media)
PatriotSoftware.com (Services - Computer / Data Processing Services, YMMV)
Pennsylvania Department of Transportation (PennDOT) @ www.dot*.state.pa.us (Direct entry)
PetSmart.com (Ref)
Phlur.com (Ref)
Picaboo.com
Porkbun.com (Direct entry)
Pottery Barn Teen @ PBTeen.com (Ref)
Priceline (Ref)
Princess Cruises @ princess.com
PrinterPix.com (Ref)
Promethease.com (Direct entry)
Publix (in-person, Curve, Merchandise - Grocery Store, Supermarket )
RadPad @ onradpad.com, app (Direct entry, Android Pay) (Ref, Ref, Ref)
Ralph Lauren @ RalphLauren.com (PayPal) (Ref)
Redriverreloading.com (Other Travel - Bridge And Road Fees, Tolls)
REI.com (Ref)
RentPayment.com (Ref)
Road Runner Sports @ RoadRunnerSports.com (Direct entry) (Ref)
RockAuto.com (Ref)
RockyMountainATVMC.com (Vehicle Services - Motorcycle Dealer)
Rover.com (Ref)
RunSignUp.com (Ref)
Saks Fifth Avenue @ Saks.com, SaksFifthAvenue.com (Ref)
SamsClub.com (Direct entry)
Samsung Pay/Gift cards @ app (YMMV ref, Ref, Ref)
SCAquarium.org (Direct Entry)
ScoreBig.com (Ref)
Sears.com (Direct entry)
SearsPartsDirect.com (Direct entry)
Seashells @ app (Ref, Ref)
Sephora.com (Ref)
ShirtChamp.com (Direct entry)
ShoeBuy.com (Ref)
Shutterfly.com
Sierra Trading Post @ SierraTradingPost.com (Ref)
SimonMall.com (Ref)
Singapore Air (Ref)
Snow.com (Ref)
Softcard Serve loads (Ref)
Soylent.com (Direct entry)
Sportsmanssupplyco.com (via Gunbroker.com, Merchandise - Miscellaneous / Specialty Retail Stores)
Spotify (Ref)
Square (Food truck invoice paid online)
Sportsmansguide.com
Staples.com (Ref, Ref)
Starbucks reload (Ref)
SteveMadden.com (Ref)
StubHub.com
Sunpass.com (Other Travel - Bridge And Road Fees, Tolls)
SurLaTable.com
Swappable.com (Ref)
T-Mobile.com
Target.com (Direct entry, PayPal) (Ref) (Merchandise - Discount Store)
Tello.com (Direct entry)
Tennis Warehouse @ Tennis-Warehouse.com (Ref)
Texture @ app (Ref)
ThankYou Points Trip Portal (if you use TYP to book a flight and have to pay part of the airfare with cash)
The Gift Card Shop @ TheGiftCardShop.com (Ref)
TheLostSea.com
TheraBreath.com (PayPal)
TheStylishFox.com
Thrive Market @ ThriveMarket.com (Ref)
Ticketmaster.com (Ref)
TickPick.com (Ref)
Ting.com (Direct entry)
Toppik.com (Direct entry)
Tractor Supply @ TractorSupply.com (Ref)
TryTheWorld.com
U.S. Travel Association (USTA) Daily Getaways @ dailygetaways.ustravel.org (Ref)
Under Armour @ UnderArmour.com (Ref)
US Outdoor Store @ usoutdoor.com (Ref)
Vacasa.com
VentraChicago.com loads
Venus.com (Ref)
Viator.com (Direct entry) (Ref)
Victoria's Secret @ VictoriasSecret.com (Ref, Ref)
VirginMobileUSA.com (Direct entry)
VisionDirect.com (PayPal) (Ref)
Vitacost.com (Ref)
VitaminShoppe.com (Ref)
Vite Ramen @ checkout.rechargeapps.com (Direct entry)
Walmart @ B&M (Walmart Pay) (YMMV ref, Ref)
Walmart.com (Direct entry) (Ref, Ref) (Merchandise - Discount Store)
Waste Management @ wm.com (Ref)
Wayfair.com
West Elm @ WestElm.com (Ref)
WildEdgeInc.com (Direct entry)
WineBid.com (Ref)
Wish.com (Department stores)
WordPress.com/WpChrg.com (Direct entry)
Yoycart.com (Direct entry)
Zazzle.com (Direct entry)
Zulily.com (Merchandise - Mens / Ladies Clothing Store)

Alphabetical list of websites which DO NOT qualify for 2 bonus points per dollar (3 points total):
AARP.org subscription (direct entry)
Adorama.com (Direct entry) (Ref)
Advanceautoparts.com
AdvancedMedicalCertification.com
AdvancedTactical.com (Curve, Services - Professional Services, Not Elsewhere Cla)
AGI Renters/Condo Insurance (as of 2/2018)
AlaskaAir.com (Ref)
Aliexpress.com (direct entry, Merchandise - Discount Store)
Aliexpress.com (Paypal, Services - Computer Network/info Srvs)
Allstate.com (Ref)
Amazon Prime subscription (Ref, Ref, Ref)
American Society for Clinical Pathology (ASCP) @ ASCP.org (Direct entry)
Amex Gift Cards @ americanexpress.com/gift-cards/ (Ref)
Apple Music subscription (Ref)
AragLegal.com
Audible.com (Ref)
AwardWallet.com (Ref)
AXS.com (Ref)
B&H Photo Video @ bhphotovideo.com (Direct entry) (Ref)
BayAreaFasTrak.com recurring (Ref)
BCWSA @ schedulepayment.com/BCWSA/ (Direct entry)
Bed Bath & Beyond
Birchbox.com (Direct entry) (Ref)
BJ's Checks @ bjschecks.com (Ref)
Bluehost.com (Direct entry) (Ref)
Brownells.com (Direct Entry)
CafePress.com (Ref)
California DMV (Ref)
CardCash.com (PayPal)
Cardpool.com (Direct entry) (Ref)
CBS All Access @ cbs.com/all-access (Ref)
Certified-Mail-Envelopes.com
ClipperCard.com (Ref)
Coinbase (Direct entry)
CollegeBoard.org (Ref)
Comcast (Ref)
Cox cable and Internet subscription (Ref)
DirecTV.com (Ref)
DonaldJTrump.com
Duluth Trading Company @ DuluthTrading.com (Ref)
Dunkin' Donuts reload (Ref)
eBags.com (Direct entry) (Ref, Ref)
eBay seller fees (Direct entry, PayPal) (Ref, Ref)
eBay shipping (PayPal)
eBay/GiftCardMall (Direct entry) (Ref)
eBay/National Gift Card (PayPal) (Ref)
eBay/PayPal Digital Gifts (PayPal) (Ref)
eBay/SVM Gift Cards (PayPal) (Ref, Ref)
eGifter.com (Ref, Ref)
Excellus BlueCross BlueShield @ ExcellusBcBs.com (Ref)
Experian.com (Direct entry)
Expertflyer.com (membership)
Farmers.com (Direct entry)
FedEx.com
Fernbankmuseum.org (Curve, Organizations - Charitable/social Service Organizations)
Fluz App (direct entry, may be dependent on MCC coding)
FreedomPop.com (Direct entry)
GEICO.com (Ref)
Gift Card Mall @ GiftCardMall.com (Direct entry) (Ref, Ref)
Gift Card Mall/Kroger @ kroger.giftcardmall.com (Direct entry) (Ref)
Gift of College @ GiftOfCollege.com (Ref)
GiftCards.com (Ref, Ref, Ref) (Some success calling in)
GiftCardSpread.com (Ref, Ref)
Google Cloud/G Suite @ admin.google.com (Direct entry)
Google Drive storage (Ref)
Google Fi device purchase @ fi.google.com (Direct entry)
Google Fi recurring monthly service (Ref)
Grand Teton Lodge Company @ gtlc.com (Awarded after calling Citi)
GunBroker.com (Account verification)
Gyft.com (Direct entry) (Ref)
H2OWirelessNow.com
Happy Hollow Park & Zoo @ hhpz.org
HawaiianAirlines.com
Honeyfund.com (Ref)
Hulu (Ref)
IncFile.com
Intuit tax preparer bill
iTechDeals.com
K12PaymentCenter.com (Direct, Organizations - Elementary / Secondary Schools)
Kiva.org
Knox County Schools
Kumon.com (Organizations - Misc Schools / Educational Services)
LandsEnd.com (Ref)
Lenovo @ shop.lenovo.com (Direct entry) (Ref)
LivingSpaces.com (Ref)
LumberLiquidators.com
Meh.com (Ref)
Metro State University (MSU) Denver @ unisainc.com (Ref)
Metromile.com Insurance
Microsoft.com (Office 365 license, July 2018)
Middletonplace.com
MyGiftCardsPlus.com (Ref)
Nationwide Buxx (NW Buxx) loads
Netflix (Ref, Ref)
New York DMV @ dmv.ny.gov (Ref)
Nike.com (Ref)
Notre Dame Bookstore @ eFollett.com, bkstr.com (Direct entry) (Ref)
The New York Times digital subscription @ NYTimes.com
OfficialPayments.com (CA FTB 540-ES)
Optimum cable subscription (Ref)
Outlook Printing Solutions/Philly Pretzel Factory gift cards @ shop.phillypretzelfactory.com (Direct entry)
Papa John's Pizza @ papajohns.com (Visa Checkout)
Pay1040.com
PayPal/P2P (Direct entry) (Ref)
PayPal/USPS shipping @ paypal.com/shipnow (PayPal)
Partsfish.com
Peoplefinders.com (Merchandise - Direct Marketing-continuity Subscription)
PirateShip.com (direct entry)
Plastiq cars and other vehicles/Toyota Financial (Ref), Volkswagen Credit (Ref)
Plastiq IRS federal taxes (YMMV ref, Ref)
Plastiq mortgage (Ref)
Plastiq rent (Ref, Ref)
Plastiq utilities (Ref, Ref)
Plastiq/Navient (Ref)
Points.com (Ref)
Proactiv.com (Ref)
Progressive.com (PayPal) (Ref)
PumpItUpParty.com
Raise.com (Direct entry) (Ref, YMMV ref)
Rakuten.com
Rakuten Gift Card Shop @https://www.rakuten.com/gift-cards (Miscellaneous - Poi Funding Transactions , processed by Cash Star)
RingPlus.net (Direct entry)
Rodan + Fields @ RodanAndFields.com (Direct entry) (Ref)
RoomiPay (Ref)
Rottweilerperformance.com
Royaltigerimports.com (Sporting goods stores)
Samsung.com (direct entry) coded as Services - Computer Network/info Srvs
Santa Clara County Department of Revenue @ sccgov.org
SaveYa.com (Direct entry) (Ref)
Scholastic.com
Seashells @ shopseashells.com (Ref, Ref)
Seattle meter parking (Ref)
Shop.com (Direct entry) (Ref)
Simon.com/volume
Sling TV @ sling.com (Ref)
Southwest Airlines @ southwest.com (Ref)
Square Cash @ app (Direct entry) (Ref, Ref, Ref)
Starbucks.com egift cards (Direct entry) (Ref)
Starwood points @ storefront.points.com (Ref)
Stein Your Florist @ SteinYourFlorist.com (Direct entry)
Stylenanda (PayPal) (Ref)
Symantec/Norton
TheraBreath.com (Direct entry)
Thomson Reuters Westlaw @ ThomsonReuters.com (Ref)
Time Warner Cable (Ref)
Uhaul.com (Auto Rental - Truck / Utility Trailer Rental)
UPS.com (Paypal)
U.S. Mint @ USMint.gov (Ref)
US Buxx loads (Ref)
USPS.com (Direct entry) (Ref)
Vacationsmadeeasy.com
Venmo (Direct entry) (Ref)
Vivint.com
Vudu.com (Direct entry)
Walmart @ B&M (Walmart Pay) (Ref)
Waterpik Store @ waterpik-store.com (PayPal)
White Mountain Puzzles @ WhiteMountainPuzzles.com (Ref)
Woot.com (Amazon Pay) (Ref)
Xero.com (Ref)
Zappos.com (Ref, Ref)



































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Citi AT&T Access More card (Discontinued)

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Old Jun 16, 2015, 3:11 pm
  #241  
 
Join Date: Nov 2010
Location: Traveling some where hopefully
Programs: AS, AA Gold, and Hilton
Posts: 1,954
Originally Posted by Mehadi66
Purchased iPhone for $809 5/26, statement closed 6/15, but no statement credit, i called, city said 1-2 billing cycle and if i don't pay the full amount i will be charged interest. Anyone so far have received the statement credit?
See post 215 he was the 1st to report his credit.
jjmiller69 is offline  
Old Jun 16, 2015, 8:29 pm
  #242  
 
Join Date: Nov 2012
Location: SAN
Posts: 152
Originally Posted by mactrader
Just received my $650 statement credit, less the $95 annual fee when my statement closed today. I made the phone purchase on 5/8.

e: Also, go to Account Management and select Credit Balance Refund to get a check for the negative balance.
e2: Cancelled AT&T service on the 16th or 17th day.

Interesting that you got the credit and I didn't. Bought the phone on 5/5, met the $2k spend the same day. 2nd statement posted yesterday and no credit was given. Time to send a message I suppose.
iminsandiego is offline  
Old Jun 17, 2015, 4:46 am
  #243  
 
Join Date: Jan 2013
Posts: 25
Originally Posted by iminsandiego
Interesting that you got the credit and I didn't. Bought the phone on 5/5, met the $2k spend the same day. 2nd statement posted yesterday and no credit was given. Time to send a message I suppose.
i am in the same boat as you and i sent a message . they just gave me the terms again. No new info.
Woolfman is offline  
Old Jun 17, 2015, 12:33 pm
  #244  
 
Join Date: Nov 2012
Location: SAN
Posts: 152
Originally Posted by Woolfman
i am in the same boat as you and i sent a message . they just gave me the terms again. No new info.
Citi claims I didn't meet the spend. They didn't count the phone purchase as part of the 2k which the terms clearly state is acceptable.

"Make your phone purchase using your unique phone offer link (which will be provided to you), activate and maintain service with AT&T for 15 days. If you buy a new phone now it will count toward the $2,000 in qualifying purchases!"
iminsandiego is offline  
Old Jun 17, 2015, 1:18 pm
  #245  
nsx
Moderator: Southwest Airlines, Capital One
Hyatt Contributor Badge
 
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624
Originally Posted by iminsandiego
Citi claims I didn't meet the spend. They didn't count the phone purchase as part of the 2k which the terms clearly state is acceptable.
Their reps don't know the product. They have told me plenty of incorrect things, most recently that the offer did not apply to replacing (aka upgrading) a phone. Even though the Replace a Phone button is right there on the screen they designed.

Oh, and they also told me that you have to spend the $2k before the offer becomes usable.

It's almost as if they just want to get you off the phone...
nsx is offline  
Old Jun 17, 2015, 1:30 pm
  #246  
 
Join Date: Nov 2012
Location: SAN
Posts: 152
Originally Posted by nsx
Their reps don't know the product. They have told me plenty of incorrect things, most recently that the offer did not apply to replacing (aka upgrading) a phone. Even though the Replace a Phone button is right there on the screen they designed.

Oh, and they also told me that you have to spend the $2k before the offer becomes usable.

It's almost as if they just want to get you off the phone...
They asked me to mail or fax (yes I said mail) a copy of my "AT&T Access More Phone Offer Receipt" in order to process my request. I assume they mean the phone purchase receipt, but it's absurd that we have to jump through hoops when we used the "special phone offer link". They also want me to write my full account number on the top of my correspondence. How antiquated.
iminsandiego is offline  
Old Jun 17, 2015, 9:36 pm
  #247  
 
Join Date: Jun 2015
Posts: 2
I ran into an awkward situation.
Someone at the ATT fulfillment center forgot to input my apartment number, as a result UPS returned my shipment to ATT and I got a refund in about a week. I was first told to place another phone order use the offer link, which disappeared when I wanted to do so.
After several phone calls/secure messages, I was able to place an order on the phone with the help from a ATT CSR. And a Citi specialist asked me to send a copy the the receipt by mail or fax. The fax number is 1-866-799-5591.
dentse is offline  
Old Jun 18, 2015, 7:01 am
  #248  
 
Join Date: Feb 2015
Posts: 85
That's unfortunate it didn't work out so smoothly for you guys. I received the negative balance check some time this week (was out of town Mon-Wed) so my loop is completely closed with Citi now. Best of luck, I'm sure it'll pan out.
mactrader is offline  
Old Jun 18, 2015, 6:58 pm
  #249  
 
Join Date: Oct 2014
Location: PHL
Posts: 226
For anyone who is having issues getting a phone unlocked, here is something worth trying from a poster over at SD:

So I got it unlocked from AT&T for free. The CS rep opened a manual unlock request since the system automatically declined my online request. I got the information the next day.

If you get grief, I'd argue that these phones were purchased contract free, and the 60-day requirement imposes a 2 month contract. Both CS reps I talked to agreed on this point.
Certainly worth a phone call...
Ratamacue is offline  
Old Jun 18, 2015, 9:07 pm
  #250  
 
Join Date: Jul 2011
Posts: 583
Originally Posted by Ratamacue
Certainly worth a phone call...
My phone call didn't go quite as well. So I went to swiftunlocks.com and paid them $6.

Cheers
CrownRoyalForever is offline  
Old Jun 19, 2015, 6:24 am
  #251  
 
Join Date: Oct 2014
Location: PHL
Posts: 226
Originally Posted by CrownRoyalForever
My phone call didn't go quite as well.
I didn't even try.
Ratamacue is offline  
Old Jun 20, 2015, 5:13 pm
  #252  
 
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
Can someone clarify if the paypal invoice will work for an online seller?

Since the merchant still shows up as paypal.

**Updated Wiki, Newegg electronics is 3X

Last edited by TennisNoob; Jun 20, 2015 at 5:20 pm
TennisNoob is offline  
Old Jun 20, 2015, 5:51 pm
  #253  
 
Join Date: Dec 2011
Posts: 15
Originally Posted by Ratamacue
For anyone who is having issues getting a phone unlocked, here is something worth trying from a poster over at SD:


Certainly worth a phone call...
Strange?? About 3 days after getting my iphone 6 plus I followed the instructions from ATT and sent in an unlock request. Amazingly got an approval e-mail less than a minute later.

Followed the unlock instructions and after the phone restarted Itunes reported that the phone had been unlocked and it restarted just as it had been and as far as I know my phone is unlocked.

As to the $650 rebate.bought the phone on May 5 and met the spend the same day. Was told the spend wouldn't count until the first statement closed on May 21 and that it would be one to two cycles to receive the rebate. Today I got my second statement and no rebate so phoned to verify everything was set to get the rebate on the next statement and the CSR confirmed I was set to get the rebate on the next statement.

Didn't want to pay the value of the rebate and have to then get a credit check so since part of the promotion is 0% interest until November so paid the full additional charges plus the minimum payment on the first statement and voila, the balance is 0% interest on the balance so will be paying again the minimum until the credit shows up.

CSR told me if for some reason no credit next month they will provide the credit manually. From all of the issues showing up on this thread can't help wonder if people are not following exactly the instructions like the previous poster who paid with Paypal. Don't believe that will work even if the Access card is the card on Paypal used to pay as the instructions are to use the Access card directly. Words to the wise for others before they pay using the wrong method.
rallydave is offline  
Old Jun 21, 2015, 10:20 pm
  #254  
 
Join Date: Jan 2012
Programs: united 1k
Posts: 186
question: if I am a new att user, after following the link to choose the full price phone, what monthly plan should I choose? is it the cheapest $45 300MB one ? that's what everything choose,right?Just want to make sure that I followed the requirement, also the plan can be canceled without any penalty. thanks !
buhuffer is offline  
Old Jun 22, 2015, 4:42 am
  #255  
 
Join Date: Oct 2014
Location: PHL
Posts: 226
Originally Posted by buhuffer
question: if I am a new att user, after following the link to choose the full price phone, what monthly plan should I choose? is it the cheapest $45 300MB one ?
That's the one.
Ratamacue is offline  


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