Jun 8, 2015, 11:36 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: swag

Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.

Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.

FAQ
Will I be able to earn points on rooms booked via the Concierge?
Yes

What rates can the Concierge book?
Any rate you can book online at the hotel website should be bookable by the Concierge.

Are taxes included in the 4th night refund?
Currently yes. For reservations made on or after July 23, 2017, this will change and taxes will not be included.

How to book.

By phone: 1-561-922-0158 (concierge direct), or call the toll free number on the back of your card.

By email: Send to [email protected].
Include:

Your name & email
Last 4 digits of your card number
Hotel name (plus address or link if it may be confused with a similar named property)
Stay dates
Number of guests in the room
Any rate type requests (AAA, AARP, etc)
Your hotel chain loyalty number, if applicable

Terms & Conditions: https://www.citi.com/credit-cards/additional-info/citi.action?ID=AdditionalInfo-CitiPrestige

Anybody used the Citi Prestige 4th night free hotel benefit? (Dec 2014 - Jul 22,2017)

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Jun 30, 2017, 1:46 pm

#2161

levilevi

Join Date: Aug 2012

Location: Dreamland

Posts: 927

Cancellations , deposits, etc?

Excuse my n00bness, but haven't used the benefit yet, and was thinking about getting some reservations in before the benefit changes later in July.

So if I tell the concierge I want to book an SPG member rate that is refundable (i see on the hotel site) for October - what will my Prestige card get charged today? The deposit? And if i need to cancel/change later, anyone have any issues getting that back?

Jul 1, 2017, 12:03 am

#2162

ElenaJustice

Join Date: Nov 2015

Posts: 15

Hey All,

I have a work trip coming up where I will spend 3 consecutive nights each in different cities. Can I make the reservations so that they are 4 nights each, where the last night in the first location overlaps with the first night in the second location?

So something like this:

10th - Check in NY
11th - NY
12th - NY
13th - Leave NY but stay checked in and check in to hotel in Boston
14th - Boston
15th - Boston
16th - Leave Boston but stay checked in at the hotel. Check in to a different hotel in DC
17th - DC
18th - DC
19th - Check out from DC

Is this possible to do something like this and still take advantage of the 4th night benefit (so I would get 3 credits total)?

Jul 1, 2017, 2:47 am

#2163

Diplomatico

Join Date: Aug 2007

Location: Truth or Consequences, NM

Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium

Posts: 6,193

Quote:

Originally Posted by ElenaJustice

Yeah, good luck with that.

Jul 1, 2017, 6:13 am

#2164

seawolf

Original Member

Join Date: May 1998

Location: NYC

Programs: AA 2MM, Bonvoy LTT, Hilton Diamond

Posts: 14,638

Quote:

Originally Posted by ElenaJustice

Entirely possible to book it but credit may/may not be audited as described in several posts above. So there is a possibility you could end up having credit denied and footing the bill of the 4th night yourself.

Jul 1, 2017, 8:49 am

#2165

iluvdoco

Join Date: Aug 2014

Posts: 3,723

Anyone have success booking an apartment hotel? I was told by Citi that it can only apply to hotels, and not apartments that are rented out like hotel rooms.

**I guess they're right. Looks like their T&Cs exclude apartments.

Last edited by iluvdoco; Jul 1, 2017 at 8:55 am

Jul 1, 2017, 9:04 am

#2166

swag

FlyerTalk Evangelist

Join Date: May 2001

Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.

Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,

Posts: 14,518

Quote:

Originally Posted by ElenaJustice

What would be the point? The cost you pay would be the same as if you just booked 3 night stays. Are you looking to get an extra elite night credit, or to push some extra spend through the card?

Jul 1, 2017, 9:07 am

#2167

swag

FlyerTalk Evangelist

Join Date: May 2001

Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.

Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,

Posts: 14,518

Quote:

Originally Posted by levilevi

Is this rate actually pre-pay but refundable? Or is it just the more common cancel-without-penalty-until-days-before and pay at checkout? In the latter case, nothing would be charged to the card until you checkout, and you can cancel up to the deadline (thru the concierge, or just directly with the SPG) with no charges hitting your card.

Jul 1, 2017, 11:48 am

#2168

ElenaJustice

Join Date: Nov 2015

Posts: 15

Quote:

Originally Posted by swag

What would be the point? The cost you pay would be the same as if you just booked 3 night stays. Are you looking to get an extra elite night credit, or to push some extra spend through the card?

Yep, it would be to rack up some extra spend through the card (and build some TY points). But it would also be to accumulate hotel points and count towards status.

Jul 2, 2017, 12:28 am

#2169

Productivity

Join Date: Jul 2013

Location: IAH

Posts: 488

Quote:

Originally Posted by ElenaJustice

Yep, it would be to rack up some extra spend through the card (and build some TY points). But it would also be to accumulate hotel points and count towards status.

seems a good way to lose your credits and get Citi to look into abuse of this program. Both are bad things. Please don't do this.

Jul 2, 2017, 2:18 am

#2170

ElenaJustice

Join Date: Nov 2015

Posts: 15

Quote:

Originally Posted by Productivity

seems a good way to lose your credits and get Citi to look into abuse of this program. Both are bad things. Please don't do this.

Fair enough. Wouldn't want to ruin a perfectly good benefit for other people.

Jul 2, 2017, 7:13 am

#2171

Diplomatico

Join Date: Aug 2007

Location: Truth or Consequences, NM

Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium

Posts: 6,193

Quote:

Originally Posted by ElenaJustice

Fair enough. Wouldn't want to ruin a perfectly good benefit for other people.

Or, more specifically, for yourself.

Jul 3, 2017, 11:14 am

#2172

levilevi

Join Date: Aug 2012

Location: Dreamland

Posts: 927

Quote:

Originally Posted by swag

The latter (cancel without penalty until 1-2 days advance). Thanks - i think with some trips planned to higher cost hotels in NYC, might be wise to make some pre-emptive bookings in the next couple weeks for later this year.

I wonder if modifications to existing reservations *after* the benefit change date will change the benefit calculation (to exclude taxes, take the average) to reservations made now.

Jul 5, 2017, 7:46 am

#2173

pinniped

A FlyerTalk Posting Legend

Join Date: Jul 2002

Location: MCI

Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond

Posts: 52,574

Quote:

Originally Posted by ElenaJustice

Fair enough. Wouldn't want to ruin a perfectly good benefit for other people.

It would also be a really weird-looking expense report for you. The hotel folios would show all of the nights and total costs for 12 nights when you were only gone 9 nights.

And there's the very real risk that Citi would not credit any one or more of the nights.

Jul 5, 2017, 9:14 am

#2174

JBG89

Join Date: May 2013

Programs: N/A

Posts: 685

Hello,

Can anyone confirm that P+C bookings with Hyatt and SPG are 100% undoable?

Thanks

Jul 5, 2017, 9:25 am

#2175

pinniped

A FlyerTalk Posting Legend

Join Date: Jul 2002

Location: MCI

Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond

Posts: 52,574

Has to be bookable through Citi's travel agent, so I think that effectively kills off P+C type options.