Jun 8, 2015, 11:36 am
Last edit by: swag
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
FAQ
Will I be able to earn points on rooms booked via the Concierge?
Yes
What rates can the Concierge book?
Any rate you can book online at the hotel website should be bookable by the Concierge.
Are taxes included in the 4th night refund?
Currently yes. For reservations made on or after July 23, 2017, this will change and taxes will not be included.
How to book.
By phone: 1-561-922-0158 (concierge direct), or call the toll free number on the back of your card.
By email: Send to [email protected].
Include:
Terms & Conditions: https://www.citi.com/credit-cards/additional-info/citi.action?ID=AdditionalInfo-CitiPrestige
Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
FAQ
Will I be able to earn points on rooms booked via the Concierge?
Yes
What rates can the Concierge book?
Any rate you can book online at the hotel website should be bookable by the Concierge.
Are taxes included in the 4th night refund?
Currently yes. For reservations made on or after July 23, 2017, this will change and taxes will not be included.
How to book.
By phone: 1-561-922-0158 (concierge direct), or call the toll free number on the back of your card.
By email: Send to [email protected].
Include:
- Your name & email
- Last 4 digits of your card number
- Hotel name (plus address or link if it may be confused with a similar named property)
- Stay dates
- Number of guests in the room
- Any rate type requests (AAA, AARP, etc)
- Your hotel chain loyalty number, if applicable
Terms & Conditions: https://www.citi.com/credit-cards/additional-info/citi.action?ID=AdditionalInfo-CitiPrestige
Anybody used the Citi Prestige 4th night free hotel benefit? (Dec 2014 - Jul 22,2017)
May 10, 2017, 11:14 pm
#2116
Join Date: May 2005
Location: Los Angeles
Programs: UA 1K, AA Plat Pro, Marriott Plat, Hilton Diamond
Posts: 1,048
Jbeans, do you mean Amankila already had your credit card info? If so, was this from a previous stay or did you email the reservations team beforehand and explain what was going on?
May 11, 2017, 7:20 am
#2117
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,943
Yes. I've used for a boutique property in Aix for about $1500/night. Currently have rez thru Citi with Paris Meurice for next week. ~$1000. Not $2k+ but still pricey.
May 11, 2017, 7:52 am
#2118
Join Date: Jan 2017
Location: NYC
Posts: 427
Citi Prestige concierge had my info on file (my first stay at Amankila). I meant to tell UCLABRUIN82 that no cc authorization form was required. I booked it with Citi just like any other hotel, and received the 4th night free credit.
May 11, 2017, 5:54 pm
#2119
Join Date: May 2005
Location: Los Angeles
Programs: UA 1K, AA Plat Pro, Marriott Plat, Hilton Diamond
Posts: 1,048
The only thing I do not like is that they do not confirm the rate I requested in the reservation confirmation.
May 11, 2017, 11:24 pm
#2120
Join Date: Jan 2016
Programs: AA, Hyatt, Marriott, Hilton
Posts: 501
so I booked another Citi 4th night free using Starwood's 3rd night free promo code, and they again took the Room avg night rate to give me a discount rather than pricing out each night...going to call again tomorrow to see what is happening
May 12, 2017, 6:09 am
#2121
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
It's not Citi averaging out. It's SPG. When you book the buy N get X nights free rate, SPG.com only gives you the grand total for the stay as it is a prepaid rate. Citi doesn't see the nightly breakdown. They may have to book by phone instead of the website.
May 14, 2017, 6:34 am
#2122
Join Date: Mar 2004
Location: Baltimore MD
Posts: 3,457
FDW
May 14, 2017, 11:58 am
#2123
Join Date: Dec 2002
Location: New York
Programs: AA Plat 2MM, CX Silver, SPG Gold
Posts: 87
Citi Prestige 4th Night Free Back-to-Back
Has anyone successfully tried having 2 Citi Prestige cards under your own name as the primary cardholder in order to book back-to-back reservations with the 4th night free benefit?
May 23, 2017, 2:40 pm
#2124
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
I just booked a "2 nights free on 6 night stay" at Starwood, and the Citi Prestige concierge quoted me the free 4th night at the actual nightly rate (as opposed to 33% off) without me even asking. So it seems like it still works for the next two months.
May 24, 2017, 10:46 pm
#2125
Join Date: Jan 2016
Programs: AA, Hyatt, Marriott, Hilton
Posts: 501
i called them yesterday for a new booking - the person on the phone told me they couldn't actually see the daily rate and would have to guess it - my previous stay ended up giving me the 4th night free rather than averaging out the rate.
May 30, 2017, 3:53 pm
#2126
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
Just booked four night stay at Radisson blu Bangkok through the concierge. Confirming email says the amount of room rate and taxes will be rebated but it appears the 10% service charge will not be reimbursed.
May 30, 2017, 6:15 pm
#2127
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,194
I was also pleasantly surprised to receive the "your reimbursement has been processed" email prior to my actual stay (on a pre-paid rate). ^
Jun 8, 2017, 9:17 am
#2128
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
Is there a website we can go to in order to view the 4th Night Free hotel options and rates? I understand that to actually book you have to make a phone call, but I'd like to keep that call as short as possible by knowing exactly what I'm asking for - precise hotel and rate.
I don't want to deal with a phone agent telling me that my hotel doesn't exist or is unavailable when I already know it is.
I seem to remember someone sharing such a link here a couple years ago...
I don't want to deal with a phone agent telling me that my hotel doesn't exist or is unavailable when I already know it is.
I seem to remember someone sharing such a link here a couple years ago...
Jun 8, 2017, 9:25 am
#2129
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
At the time the bookings were handled by Carlson Wagonlit Travel, and looking at one of their sites gave an indication. Booking are now handled by the concierge service Aspire. As written, the benefit applies to any hotel, the property doesn't need to have any type of relationship with Aspire, but it does need to be a hotel rather than an apartment or a palace.
Jun 8, 2017, 9:32 am
#2130
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
At the time the bookings were handled by Carlson Wagonlit Travel, and looking at one of their sites gave an indication. Booking are now handled by the concierge service Aspire. As written, the benefit applies to any hotel, the property doesn't need to have any type of relationship with Aspire, but it does need to be a hotel rather than an apartment or a palace.
If I find something in Orbitz using one of their ubiquitous "15OFF" type codes, or on a hotel chain website using the AAA selection, can I get that rate for my three paid nights?
Or do I have to pay the BAR and get one night free off of that, possibly netting some smaller discount (or none at all)?