Jun 8, 2015, 11:36 am
Last edit by: swag
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
FAQ
Will I be able to earn points on rooms booked via the Concierge?
Yes
What rates can the Concierge book?
Any rate you can book online at the hotel website should be bookable by the Concierge.
Are taxes included in the 4th night refund?
Currently yes. For reservations made on or after July 23, 2017, this will change and taxes will not be included.
How to book.
By phone: 1-561-922-0158 (concierge direct), or call the toll free number on the back of your card.
By email: Send to [email protected].
Include:
Terms & Conditions: https://www.citi.com/credit-cards/additional-info/citi.action?ID=AdditionalInfo-CitiPrestige
Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
FAQ
Will I be able to earn points on rooms booked via the Concierge?
Yes
What rates can the Concierge book?
Any rate you can book online at the hotel website should be bookable by the Concierge.
Are taxes included in the 4th night refund?
Currently yes. For reservations made on or after July 23, 2017, this will change and taxes will not be included.
How to book.
By phone: 1-561-922-0158 (concierge direct), or call the toll free number on the back of your card.
By email: Send to [email protected].
Include:
- Your name & email
- Last 4 digits of your card number
- Hotel name (plus address or link if it may be confused with a similar named property)
- Stay dates
- Number of guests in the room
- Any rate type requests (AAA, AARP, etc)
- Your hotel chain loyalty number, if applicable
Terms & Conditions: https://www.citi.com/credit-cards/additional-info/citi.action?ID=AdditionalInfo-CitiPrestige
Anybody used the Citi Prestige 4th night free hotel benefit? (Dec 2014 - Jul 22,2017)
Apr 30, 2015, 5:03 pm
#166
Join Date: Jan 2011
Location: ATL
Programs: DL PM, SPG Plat
Posts: 885
Anyone with Hyatt or SPG status using this? How do you attach your member number to the reservation? And are you receiving points / stay credits? What about using upgrades on these? Anyone applied a Hyatt DSU to a reservation booked through this? Or SPG plat upgrade?
Apr 30, 2015, 10:12 pm
#167
Join Date: Mar 2008
Location: LAX
Programs: AA Plat, UA Gold
Posts: 609
Anyone with Hyatt or SPG status using this? How do you attach your member number to the reservation? And are you receiving points / stay credits? What about using upgrades on these? Anyone applied a Hyatt DSU to a reservation booked through this? Or SPG plat upgrade?
May 1, 2015, 4:49 pm
#168
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
Im thinking about this card for a few stays: Shangri La Sydney, Southern Ocean Lodge and Lizard Island. AUD $550, 1800 and 2000 a night respectively.
I really would like to know it will work before wasting my time with a card app/credit hit.
Nobody can tell me until after I become a cardmember...
Thoughts?
I really would like to know it will work before wasting my time with a card app/credit hit.
Nobody can tell me until after I become a cardmember...
Thoughts?
May 1, 2015, 10:04 pm
#169
Join Date: Jun 2013
Posts: 57
Im thinking about this card for a few stays: Shangri La Sydney, Southern Ocean Lodge and Lizard Island. AUD $550, 1800 and 2000 a night respectively.
I really would like to know it will work before wasting my time with a card app/credit hit.
Nobody can tell me until after I become a cardmember...
Thoughts?
I really would like to know it will work before wasting my time with a card app/credit hit.
Nobody can tell me until after I become a cardmember...
Thoughts?
In my experience, however, I asked for a quote including 5 different hotels in in Greece this summer. Two of them did not offer the 4th night free. One that didn't qualify was actually one of the cheaper ones, though.
If you want to know exactly which will work, you might have a friend that does have the card request quotes so you can see.
May 2, 2015, 12:01 am
#170
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
Which part are you concerned won't work? The reps i spoke with said that pretty much all hotels qualify as long as they will work with travel agents (i guess some smaller ones don't?).
In my experience, however, I asked for a quote including 5 different hotels in in Greece this summer. Two of them did not offer the 4th night free. One that didn't qualify was actually one of the cheaper ones, though.
If you want to know exactly which will work, you might have a friend that does have the card request quotes so you can see.
In my experience, however, I asked for a quote including 5 different hotels in in Greece this summer. Two of them did not offer the 4th night free. One that didn't qualify was actually one of the cheaper ones, though.
If you want to know exactly which will work, you might have a friend that does have the card request quotes so you can see.
The problem is we have no idea WHY. "as long as they work with travel agents"
What does that even mean? Does CWT have to call them and negotiate???
Simply put at $2000 a night I can see them 'not qualifying' without explanation.
May 2, 2015, 4:44 am
#171
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
It appears that Lizard Island can be booked through Expedia, which suggests that their rates are commisionable.
May 2, 2015, 9:13 am
#172
Join Date: Apr 2013
Posts: 50
Anyone with Hyatt or SPG status using this? How do you attach your member number to the reservation? And are you receiving points / stay credits? What about using upgrades on these? Anyone applied a Hyatt DSU to a reservation booked through this? Or SPG plat upgrade?
May 2, 2015, 10:40 am
#173
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,781
For example, the Shangri-La Sydney and Lizard Island have inventory loaded into the GDS, so I would reasonably assume those would be available under the program. The Southern Ocean Lodge is loaded but doesn't list any rooms available, so I wouldn't count on that one being eligible.
Simply put at $2000 a night I can see them 'not qualifying' without explanation.
Last edited by linglingfool; May 2, 2015 at 10:46 am
May 2, 2015, 10:46 am
#174
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
The term "work with a travel agent" isnt the same as "as long as they pay travel agent commisions" or even "as long as the are on one of the main GDS systems such as Sabre, Galileo, Amadeus, and Worldspan".
If there was a criteria, I could verify the criteria and move forward.
Thanks for the help- I do recognize this is a catch 22 and you guys wont have a solution.
I also wonder how that can keep this benefit....is it sustainable? Will it be there when I stay?!? Another impossible question.
May 3, 2015, 12:44 am
#176
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
May 3, 2015, 5:32 pm
#178
Join Date: Dec 2014
Posts: 122
Im thinking about this card for a few stays: Shangri La Sydney, Southern Ocean Lodge and Lizard Island. AUD $550, 1800 and 2000 a night respectively.
I really would like to know it will work before wasting my time with a card app/credit hit.
Nobody can tell me until after I become a cardmember...
Thoughts?
I really would like to know it will work before wasting my time with a card app/credit hit.
Nobody can tell me until after I become a cardmember...
Thoughts?
May 3, 2015, 7:30 pm
#179
Join Date: Jul 2012
Posts: 67
I've read the entire thread, but can't find what I'm looking for. My guess is no, but can I book a room for someone else and get the 4th night free? I have a family member who travels a lot, but would never go through all of this. I could book the room for them and have them write me a check for 90% of online price and bag the points and a slight profit. Could always add them as authorized user.
May 3, 2015, 8:35 pm
#180
Join Date: Apr 2015
Posts: 19
I've read the entire thread, but can't find what I'm looking for. My guess is no, but can I book a room for someone else and get the 4th night free? I have a family member who travels a lot, but would never go through all of this. I could book the room for them and have them write me a check for 90% of online price and bag the points and a slight profit. Could always add them as authorized user.
They took my deposit for the 4 nights and that I must pay for the rest of the stay at the hotel when checking out.