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Old Sep 24, 2014, 4:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: DenverBrian
The thread was split on September 24, 2014. To review the original thread, click HERE.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:



CURRENT PUBLIC OFFER: 50k

"American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months"

Link A50

Link B50

Link C50

Link D50

Link E50

Link F50

Link G50

PREVIOUS OFFERS


Previous 75k links (NOT WORKING 11/18)


Link A75, Link B75, Link C75, Link D75, Link E75, Link F75, Link G75, Link H75, Link I75, Link J75, Link K75


Landing Page
Application Page (Both pages include the 18 month language).

http://www.aa.com/i18n/AAdvantage/ea...-executive.jsp

Option 1: Zombie Link with no Landing Page, Several FTers have been using this link with Success. Application Link 50k with 5k spending

Option 2: [note: may be dead or dying as of 3/16/15- check most recent posts in thread] Current Zombie link Application Link 50K for 5K spending, no statement credit.

Option 3: This Link was obtained off of aa.com at one point Bonus is unknown Application Link.

Option 4: Citi Website Offer; Application has the following warning
"American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months" There are indeed several reports of people who have already had an EXEC card not receiving any signup bonus miles. And no reports of anyone who has had an EXEC before actually getting any signup bonus at all. Do NOT use this link if you have ever had an EXEC card.
Landing page for New 50K for $5K spending, no statement credit and Application Link
The following are identical to Option 4, but the landing pages were working at the time they were entered into this wiki. All landing pages and application pages have the same content but (slightly) different URLs:
Option 4a: Landing page and Application page
Option 4b: Landing page and Application page
Option 4c: Landing page and Application page

Option 5: Does not have the 18-month language of Option 4, and the application form has the older format (like Option 2 and unlike Option 4).
Landing page for 50K for $5K spending, no statement credit and Application Link


Option 6: Artificially generated links; all lead to old-format application pages just like Options 1/2/5, without the "18 months" language found in Option 4 application pages. No landing page ever existed.
There are reports in the thread that applications using 6a/6d were approved but the UPS letter did not mention a bonus, and Citi telephone agents said there would be no bonus. Other reports say that the bonus was stated in the letter.
6a: Application page
6b: Application page
6c: Application page

6d: Application page

Option 7:The following link is very similar to Options 1/2/5 and has been found to work without an 18-month restriction. Since it does not originate from a landing page, there is no web page showing the bonus offer. However, the UPS letter confirms a 50K-mile bonus after $5K spend, and many people have reported that the bonuses have appeared in their AAdvantage accounts. Application Link Link to application page began dying on 6/1/2015. Now completely dead.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 General Personal Application Inquiries with live rep
  • (866) 606-2787 General Application and Account Questions with live rep
  • (888) 201-4523 Application status
  • (866) 606-2961 Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Citi AA Executive [Late 2014 - 2015]

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Old Mar 20, 2015, 2:58 pm
  #2296  
 
Join Date: May 2003
Location: ICN
Programs: AA (850k miles), SPG Platinum
Posts: 511
Just applied using option #5. I got this card 3 times last year with the 100k promotion. I actually kept the first card but recently closed it via SM. I am traveling in a few weeks and really want the lounge privilege so I asked Citi to re-open my closed account. They did a hard pull on my credit and denied to re-open. So I applied online today.

I was instantly approved online.

However, I was going through the screens to set up your online account, etc. but I already have an account so it kept giving me an error and wouldn't let me continue. Browser eventually just crashed.

I am guessing that I'll get an email or my card or whatever in the mail?

I didn't look closely enough to see what my credit limit is.

I guess time will tell but so I understand, the deal is 50k miles for $5k spend within 3 months and AF refunded if card cancelled within 30 days of AF posting?
Rock72 is offline  
Old Mar 20, 2015, 3:11 pm
  #2297  
 
Join Date: May 2004
Location: LAX
Posts: 1,849
all I want to say, you guys are amazing
BTW I think credit from cancelled cards etc is being released back instantly now.
Big_Foot is offline  
Old Mar 20, 2015, 3:13 pm
  #2298  
 
Join Date: Feb 2008
Location: NYC
Posts: 365
This is the first time I'm doing since 100K offer. Still have to cancel my 100K card (hoping on possible second $200 credit)
From this cards Fico score (nice benefit) had 780 score
Applied using #5 option Got message:
Thank you . We have received your application and further processing is required at this time. We will contact you within a week via U.S. mail regarding our decision. Thank you for requesting a Citi / AAdvantage Executive World EliteTM MasterCard
Should I call now?
Was hoping to get instantly approved and apply for Barclays 50k US Airways offer (had application ready)..

Update:wasn't given an app id number, called 800-695-5171, rep looked up by my phone number approved and confirmed 50K offer

Given the fact that i got low credit 5K (without asking for it), should I go ahead with US airways? Or it doesn't have a value anymore since going to be merged wit AAdvantage?

Thanks guys..

Last edited by avagyan; Mar 20, 2015 at 3:36 pm
avagyan is offline  
Old Mar 20, 2015, 3:17 pm
  #2299  
 
Join Date: May 2004
Location: LAX
Posts: 1,849
Originally Posted by avagyan

Should I call now?

call now. Did you record you app id (page source - "20150320xxxxxx")?
Big_Foot is offline  
Old Mar 20, 2015, 3:25 pm
  #2300  
 
Join Date: May 2006
Location: TX
Programs: AA PPro/ 1MM+, Marriott LT Plat
Posts: 288
Just called to cancel. Averaging about $4K per month for work. Was offered three different deals:

$450 credit for $5K per month spend for 3 months
$250 credit for $3K per month for 3 months
$100 credit plus 5K miles for $1500 per month for 3 months

I was looking for at least $250 to keep the admirals club membership, so took the middle deal as I could not commit to $5K for three months to get the full credit.
geepmaley is offline  
Old Mar 20, 2015, 3:27 pm
  #2301  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by KennyBSAT
To give yourself the best chance of approval, do not apply for more than one Citi card within any 8 day period nor more than 2 Citi cards within any 65 day period. If you feel really lucky and decide to apply for two credit cards today you will have broken the 8 day rule, and you'll be looking yet waiting 65 days to apply for any other Citi card, whether that second application is denied (as we expect) or approved.
With two apps the same day, I'm pretty sure no more than one would be approved. But I'm not so sure that would reset the clock to 65 days. I'm guessing the non-approved app would just be thrown out, like the link #2 apps from the last few days, and wouldn't count towards the 65 day count. Still no point in doing it, since you wouldn't be approved, and then wouldn't know for sure if you were good to apply again in 8 days or not.
Brugge is offline  
Old Mar 20, 2015, 3:29 pm
  #2302  
 
Join Date: Feb 2008
Location: NYC
Posts: 365
Originally Posted by Big_Foot
call now. Did you record you app id (page source - "20150320xxxxxx")?
That's interesting, but my last page url is in this format
https://www.citicards.com/cards/acq/...YNC_TOKEN=XXXx

and view source didn't have anything with 2015
avagyan is offline  
Old Mar 20, 2015, 3:30 pm
  #2303  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by Rock72
the deal is 50k miles for $5k spend within 3 months and AF refunded if card cancelled within 30 days of AF posting?
Officially 30 days, typically 37 days.
Brugge is offline  
Old Mar 20, 2015, 3:42 pm
  #2304  
 
Join Date: Aug 2011
Location: The Phoenix Desert
Programs: Hilton Cubic Zirconia, Marriott Fools Gold
Posts: 1,692
Originally Posted by Denver Enzo
Of note: For the last several days, I can't access Citi online with firefox unless I open a private window. Thoughts?

"We're sorry, but the page could not be found. The link may be outdated, or you may have entered the address (URL) incorrectly."
I haven't been able to open citicards.com at home on Chrome for a few weeks. Works just fine on Safari and on Chrome at work tho. I haven't bothered to clear out my cookies or history yet.
skitch23 is offline  
Old Mar 20, 2015, 3:47 pm
  #2305  
 
Join Date: Aug 2011
Location: The Phoenix Desert
Programs: Hilton Cubic Zirconia, Marriott Fools Gold
Posts: 1,692
Originally Posted by avagyan
Given the fact that i got low credit 5K (without asking for it), should I go ahead with US airways? Or it doesn't have a value anymore since going to be merged wit AAdvantage?
Barclays pulls TU (Citi typically pulls EX). As long as your credit score/history is good there is no reason not to apply for the USMC. Take the extra 50k and laugh your way to Hawaii Once the merger is complete, you won't even have the option to apply for the USMC as Citi will be the sole issuer of new cards (existing cards will be grandfathered in).
skitch23 is offline  
Old Mar 20, 2015, 4:30 pm
  #2306  
Hilton Contributor Badge
 
Join Date: Apr 2014
Programs: Hilton - Diamond, IHG - Spire Amb
Posts: 901
Originally Posted by avagyan
This is the first time I'm doing since 100K offer. Still have to cancel my 100K card (hoping on possible second $200 credit)
From this cards Fico score (nice benefit) had 780 score
Applied using #5 option Got message:

Should I call now?
Was hoping to get instantly approved and apply for Barclays 50k US Airways offer (had application ready)..

Update:wasn't given an app id number, called 800-695-5171, rep looked up by my phone number approved and confirmed 50K offer

Given the fact that i got low credit 5K (without asking for it), should I go ahead with US airways? Or it doesn't have a value anymore since going to be merged wit AAdvantage?

Thanks guys..
Applied for two today (1 for me and 1 for my wife).

We both got this message despite auto approvals in the past. Did online chat with one and things looked good and then at the end they still gave this message. I called credit analyst tonight and he said that another department had to clear before he could. I got out of him what dept. The fraud dept. They don't have a number to call and once they are done he said he could approve.

Carl Christensen is offline  
Old Mar 20, 2015, 4:30 pm
  #2307  
 
Join Date: Jun 2013
Posts: 1,060
I used option #2, and got the we cannot help, we will reply in a week thing. I called in and they said they cannot help me today. They made it clear that I was not denied but that they cannot help till Monday. I never had this, is this because I have opened too many cards with them? 10 since last year and all of them were auto approved. I have three open now, one I paid for and am keeping and two that I will be closing soon??

I got what @Carl Christensen just got! :-(

Thanks for any help in advance!
raccah is offline  
Old Mar 20, 2015, 4:31 pm
  #2308  
Hilton Contributor Badge
 
Join Date: Apr 2014
Programs: Hilton - Diamond, IHG - Spire Amb
Posts: 901
Originally Posted by Carl Christensen
Applied for two today (1 for me and 1 for my wife).

We both got this message despite auto approvals in the past. Did online chat with one and things looked good and then at the end they still gave this message. I called credit analyst tonight and he said that another department had to clear before he could. I got out of him what dept. The fraud dept. They don't have a number to call and once they are done he said he could approve.

This was using option 5
Carl Christensen is offline  
Old Mar 20, 2015, 5:17 pm
  #2309  
 
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Just approved using link #5. This is my 6th or 7th card, I've frankly lost track at this point (this is my first 50k, I stopped when the 100k gravy train ended). They gave me a whopping $30,500 credit limit lol. Did not auto approve but the old "call with this ID number" and I got approved by one of the wonderful people in South Dakota...
ma91pmh is offline  
Old Mar 20, 2015, 5:44 pm
  #2310  
 
Join Date: Jun 2011
Location: PHL
Posts: 656
Originally Posted by skitch23
Barclays pulls TU (Citi typically pulls EX). As long as your credit score/history is good there is no reason not to apply for the USMC. Take the extra 50k and laugh your way to Hawaii Once the merger is complete, you won't even have the option to apply for the USMC as Citi will be the sole issuer of new cards (existing cards will be grandfathered in).
Varies depending on location. Everyone should know which crefit bureau each banks pulls from for their own location. For me every single one pulls TU except Amex.
TimesTwo is offline  


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