Applied for two today (1 for me and 1 for my wife).
We both got this message despite auto approvals in the past. Did online chat with one and things looked good and then at the end they still gave this message. I called credit analyst tonight and he said that another department had to clear before he could. I got out of him what dept. The fraud dept. They don't have a number to call and once they are done he said he could approve.