Last edit by: mia
Q. Can I transfer Thank You points to airline programs?
A. Yes, but only from a TYP account tied to one of the following premium (fee-based) Citi cards:
Exception: Citi Preferred or Rewards+ cardholders can transfer to JetBlue at a less favorable rate (1000:500). They cannot transfer to other airline or hotel programs except as explained in the next paragraph .
Points earned through other cards -- such as the Citi Preferred or Rewards+ -- are eligible for transfer to airline programs, provided you also hold one of the premium cards listed above.
ThankYou Points earned through banking and customer service adjustments are called Taxable Points. Citi reports them as taxable when they are redeemed, not when they are earned. Citi does not allow Taxable Points to be Shared or Transferred, because they cannot determine a monetary value for those redemptions. However, the IT implementation of this policy may be imperfect. In 2015 one member was able to Transfer points earned through banking shortly after combining two ThankYou Rewards accounts. See posts 207-210, but no one has replicated this success.
Q. Which airline programs can I transfer TYP into?
A. TYP may be transferred 1:1 to these airline programs:
OneWorld
SkyTeam
Star Alliance
Independent
and to these hotel programs:
and to this retail program:
Q: After I transfer, when will my miles expire at that airline/hotel program? Is there anything I can do to avoid expiration there?
The Miles/Points that Do and Don't Expire wiki now lists all of the above Citi TYP airline/hotel transfer partners and their respective expiration policies.
Q. Are transfers instant?
A. Not necessarily. Although Citi's FAQ states that it may take up to fourteen days for the ThankYou Points to post to your participating travel loyalty program member account, anecdotal evidence suggests that many transfer times will be much shorter. A summary:
Q. Can I transfer to another person's airline or hotel program account?
A. Per the Citi FAQ,
We do not have many reports describing how strictly this rule is applied/enforced, nor any reports on workarounds. One FTer, in his first post ever, claimed success in transfering TYP to another person's Etihad (EY) account.
Keep in mind that TYP may be freely Shared with another TYP member's account (with the points expiring 90 days after transfer). If the recipient member has a transfer-eligible card (as described above), s/he can Transfer points to airline or hotel partners.
A. Yes, but only from a TYP account tied to one of the following premium (fee-based) Citi cards:
- Premier
- Prestige
- Chairman
Exception: Citi Preferred or Rewards+ cardholders can transfer to JetBlue at a less favorable rate (1000:500). They cannot transfer to other airline or hotel programs except as explained in the next paragraph .
Points earned through other cards -- such as the Citi Preferred or Rewards+ -- are eligible for transfer to airline programs, provided you also hold one of the premium cards listed above.
ThankYou Points earned through banking and customer service adjustments are called Taxable Points. Citi reports them as taxable when they are redeemed, not when they are earned. Citi does not allow Taxable Points to be Shared or Transferred, because they cannot determine a monetary value for those redemptions. However, the IT implementation of this policy may be imperfect. In 2015 one member was able to Transfer points earned through banking shortly after combining two ThankYou Rewards accounts. See posts 207-210, but no one has replicated this success.
Q. Which airline programs can I transfer TYP into?
A. TYP may be transferred 1:1 to these airline programs:
OneWorld
- Cathay Pacific Asia Miles (CX)
- Malaysia Airlines Enrich (MH)
- Qantas Frequent Flyer (QF)
- Qatar Airways Privilege Club (QR)
SkyTeam
- Aeromexico Club Premier
- Flying Blue: Air France (AF), KLM (KL) and others
- Garuda Indonesia GarudaMiles (GA)
- Virgin Atlantic (VS)
Star Alliance
- Avianca LifeMiles (AV)
- EVA Air Infinity MileageLands (BR)
- Singapore Airlines KrisFlyer (SQ)
- Thai Airways Royal Orchid Plus (TG)
- Turkish Airlines (TK)
Independent
- Etihad Guest (EY)
- Emirates Skywards (EK)
- Jet Airways (9W)
- jetBlue (B6) (TYP 1000 = 800 B6)
and to these hotel programs:
- ALL - Accor Live Limitless ( TYP 1000 = 500 ALL)
- Choice Privileges (TYP 1000 = 2000 Choice)
- Leading Hotels of the World Leaders Club (TYP 1000 = 200 LC)
- Wyndham Rewards
and to this retail program:
- Shop Your Way (Sears) (at ratio 1 TYP: 12 SYW)
Q: After I transfer, when will my miles expire at that airline/hotel program? Is there anything I can do to avoid expiration there?
The Miles/Points that Do and Don't Expire wiki now lists all of the above Citi TYP airline/hotel transfer partners and their respective expiration policies.
Q. Are transfers instant?
A. Not necessarily. Although Citi's FAQ states that it may take up to fourteen days for the ThankYou Points to post to your participating travel loyalty program member account, anecdotal evidence suggests that many transfer times will be much shorter. A summary:
- AF/KL: As of March 2016, instant. (Was previously 1-5 days.)
- AM:
- AV: Instant to ~5 days - mixed reports: https://www.flyertalk.com/forum/citi...r-partner.html
- B6: Instant
- BR: One business day in theory, but see post 417
- CX: One business day
- EY: Reports and discussion HERE.
- FB: less than 4 hours (11/16/17 after I added 00 to the front of my FB number) Make sure you have a 12 digit number or transfer will die.
- GA:
- MH: Two days
- QF: Two days (per post 273). Eight per post 368. 36 hours per post 440. 23 hours per post 512. Less than 24 hrs per post 547.
- QR: 2 days per post 418
- SQ: Variable--anywhere from two business days (per post #120) to 2.5-3 calendar days (per post 382) to next day per post 287
- TG:
- TK: Took 16-24 hours to transfer (12/28/17). No fees.
- VS: As of March 2016, instant. (Was previously done overnight: report 1; report 2).
Q. Can I transfer to another person's airline or hotel program account?
A. Per the Citi FAQ,
No. The first and last names on both the ThankYou Member Account and the participating travel loyalty program member's account must match in order to transfer points using the Points Transfer feature.
Keep in mind that TYP may be freely Shared with another TYP member's account (with the points expiring 90 days after transfer). If the recipient member has a transfer-eligible card (as described above), s/he can Transfer points to airline or hotel partners.
Citi ThankYou Points (TYPs): airline and hotel transfer partners
#706
Join Date: Feb 2018
Posts: 13
can you confirm if the following is the case for Eva FF account?
on Eva Infinity Mileageland account website, once logged in and FF account verified, name will appear as "Langman Peter" because Langman is english family name and Peter is english given name.
and if my name on credit card points transfer website appears as "Peter Langman", will i have problems getting the TYP points transferred successfully?
thanks for any insights
on Eva Infinity Mileageland account website, once logged in and FF account verified, name will appear as "Langman Peter" because Langman is english family name and Peter is english given name.
and if my name on credit card points transfer website appears as "Peter Langman", will i have problems getting the TYP points transferred successfully?
thanks for any insights
#707
Join Date: Jul 2011
Posts: 775
I have a problem getting into my Thank You account - this is on going for about 9 months - had no need to use my points, therefore did not pursue. Now I want to search flights/hotels and still can not get in
I can see my credit card info and total points but when I try to go to T.Y. site it takes me to a T.Y. screen to sign in and when I do, it just takes me back to the credit card info main page - it goes in a circular motion
I have tried to log in directly to Thank You and when I do log in it also takes me to my credit card info
I called CITI tech support, they just tell me it is a known issue and working on it!!- hung up and re=called many times
I have 300k points and want to "search"
anyone has had this "ongoing" situation ?
Any thoughts on what to do?
I do not want to get a check or blindly transfer to an airline --not even sure if I could do that on the phone
I can see my credit card info and total points but when I try to go to T.Y. site it takes me to a T.Y. screen to sign in and when I do, it just takes me back to the credit card info main page - it goes in a circular motion
I have tried to log in directly to Thank You and when I do log in it also takes me to my credit card info
I called CITI tech support, they just tell me it is a known issue and working on it!!- hung up and re=called many times
I have 300k points and want to "search"
anyone has had this "ongoing" situation ?
Any thoughts on what to do?
I do not want to get a check or blindly transfer to an airline --not even sure if I could do that on the phone
#710
Join Date: Jul 2002
Posts: 3,648
I have the same problem, where it just reverts to login screen from Firefox browser. I was able to get there via Chrome browser. I also was able to access the TYP account by going directly to the thankyou.com site.
#712
Join Date: Feb 2012
Posts: 4,480
I'd be rather nervous about such large balance without a ready access to the account. Perhaps it's due to me having lost some TYP many years ago. In this situation I'd probably opt for cashing or transferring 100K TYP a year until account access is restored. This can easily be done with an agent over the phone.
#713
Join Date: Jul 2011
Posts: 775
I'd be rather nervous about such large balance without a ready access to the account. Perhaps it's due to me having lost some TYP many years ago. In this situation I'd probably opt for cashing or transferring 100K TYP a year until account access is restored. This can easily be done with an agent over the phone.
Citi should change the name of the corporation to "SNAFU INC."
they were a huge part of the Am.Airline shut down--
the length of time for them to switch over to a new travel agency!
CITI is the 3rd largest bank in America -scary!!--- Chase, AMX etc run like well oiled machines
#714
Join Date: Nov 2006
Programs: UA nothing (former multi-year CO Platinum), AA 1M Gold, HH Diamond, National Executive
Posts: 449
TY Point Account Access w iOS App When Browsers Go In Circles
I have been having this same problem for months with all browsers I have tried (Microsoft Edge, Google Chrome, Brave... all three in both incognito and normal modes). Called and spent over an hour on the phone with Citi with no luck. Without their help, I then discovered the Citi Mobile app on my iPhone does provide access.
- Log into app and select one of the TY point credit cards.
- Touch the TY Point summary of total points.
- Options include Book Travel, Shop with Points, Gift Cards, Pay with Points, and More Ways to Redeem.
- Touch "More Ways to Redeem" to get into the TY account.
- Touch the Menu at top left for all the TY account options not available on the Citi.com web page
- My Account, then Point Summary option even allows me to see points earned (by credit card/account) and spent going back to 2007 when I joined.
#716
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,967
#717
Join Date: Feb 2012
Posts: 4,480
Accor - ALL Reward Points
Just noticed that Citi got a third hotel transfer partner!
1000 TYP = 500 ALL Reward Points.
Has anyone on this forum actually used ALL reward points?
I'd love to hear any comments if this new transfer partner has any chance of becoming a worthwhile redemption.
1000 TYP = 500 ALL Reward Points.
Has anyone on this forum actually used ALL reward points?
I'd love to hear any comments if this new transfer partner has any chance of becoming a worthwhile redemption.
Spoiler
Last edited by MaxVO; May 26, 2023 at 2:55 am
#718
Join Date: Dec 2010
Location: NYC
Programs: Kettle Class
Posts: 798
IMO, the 2:1 transfer ratio from TYP to ALL makes the addition not very exciting. ALL points have a fixed redemption value and at the current transfer ratio they're only barely more valuable than the TYP floor value of 1c per point.
#720
Join Date: Feb 2012
Posts: 4,480
https://www.thankyou.com/cms/thankyo...lp&src=TYUSENG