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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
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Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Mar 4, 2014, 9:29 am
  #2851  
 
Join Date: Feb 2007
Posts: 648
Been going through hell for this card.

I was Status Pending and I called and they said they need to send a utility bill to validate my address and I could fax it so I faxed it over and there is nothing else I could do but wait for a response.

then I receive this email:

We need more information to process your application
Thanks for your interest in the Citi Executive® / AAdvantage® World Elite MasterCard® account. We're reviewing your application, but need to verify some of the information you provided before we can make a decision. Please note the following:

We have attempted to contact you to verify information on your application. We were unable to verify your residential address, telephone number, and/or employment/income. In an effort to ensure the security of your personal information and identity, we must request the following information to continue processing your application. Please send us all three of the following:
1. Your most recent home telephone bill. We need the original bill (not a copy) showing the telephone number and the name and address for that number.
2. A copy of ONE of the following, which clearly shows your name and home address:
• A bank statement
• A credit card statement
• A utility bill other than your telephone bill
3. A copy of your most recent pay statement clearly showing your name and the date.
4. If you are retired or self-employed, you may send one of the following instead:
• A letter from your broker, CPA or personal banker confirming the income stated on your application, or
• A copy of your federal tax return for the most recently completed tax year. The tax return must include your signature and all supporting schedules.

If you are a college student, please send only your telephone bill and an original letter on official letterhead from your bursar or admissions office. The letter should state your enrollment date and confirm that you are still enrolled.
Send us the requested information within 30 days from the date of this notice
Please mail the requested information, along with a copy of this notice to:
Citibank, N.A.
PO Box 6495
Sioux Falls, SD 57117-6495
Be sure to keep copies for your records, since we won't be able to return any documents you send us. If we don't receive this information within 30 days from the date of this notice we'll consider your application withdrawn.
Please don't reply to this message because the email address is not monitored.
We hope to hear from you soon
As always, we hope to be clear and helpful in explaining your application status. Feel free to contact us if you have any questions. You can reach us 7 days a week between 6:00 a.m. - 2:00 a.m., ET.
Legal Notices


anyone else getting this?
kingrat is offline  
Old Mar 4, 2014, 9:29 am
  #2852  
 
Join Date: Apr 2003
Location: BOS .. but soon SFO
Programs: UA PLAT, TK GLD, Hilton Diamond, IC PLAT, SPG GLD, Marriott GLD
Posts: 1,528
Originally Posted by pricesquire
....I'm completely cool. Not worried and I don't think I'm getting stiffed. I'm not ad nauseum posting "where are my miles?!?!!?"

Merely posting a data point demonstrating that Citi is saying zero miles are being transferred to AA.

I've waited 8-10 weeks before points were transferred. This is nothing new. Just a data point, as I know others are curious.
I've not had issues with miles posting after statement closes (not BONUSES, but actual miles) until this card.

This is the first time 7 calendar days have passed since statement close and I've not received miles into the account. I spent 6k, the 100k should post this cycle.

we'll see. don't really NEED the miles urgently, but it adds to stuff I need to be double checking
stupidzbu is offline  
Old Mar 4, 2014, 9:38 am
  #2853  
Hyatt Contributor Badge
 
Join Date: Sep 2013
Location: SNA/LAX
Posts: 1,407
Originally Posted by stupidzbu
I've not had issues with miles posting after statement closes (not BONUSES, but actual miles) until this card.

This is the first time 7 calendar days have passed since statement close and I've not received miles into the account. I spent 6k, the 100k should post this cycle.

we'll see. don't really NEED the miles urgently, but it adds to stuff I need to be double checking
Due to this issue with Citi-AA, I've noticed some additional miles-posting issues with my Citi HHonors cards. Not with not posting, but not giving me the correct 2x/3x bonuses.

And you're exactly right, the hassle is with keeping track, but just another thing that must be the name of the game! Maybe you'll come across someone that will throw in a little additional miles due to your "troubles."
healthnut is offline  
Old Mar 4, 2014, 9:54 am
  #2854  
 
Join Date: Nov 2008
Posts: 374
Originally Posted by stupidzbu
I've not had issues with miles posting after statement closes (not BONUSES, but actual miles) until this card.

This is the first time 7 calendar days have passed since statement close and I've not received miles into the account. I spent 6k, the 100k should post this cycle.

we'll see. don't really NEED the miles urgently, but it adds to stuff I need to be double checking
Same here, 7 days after statement close, the miles are not transferred to AA account.
However, I notice that the statement says: "The reported miles is 0"! Details here:
AAdvantage Miles Reported to American Airlines: 0
Purchase Miles: 10,050
Bonus Miles: +100,000
Acummulated This Month: 110,050
Does this mean they will never transfer the miles to AA?
milaohu is offline  
Old Mar 4, 2014, 10:02 am
  #2855  
Hyatt Contributor Badge
 
Join Date: Sep 2013
Location: SNA/LAX
Posts: 1,407
Originally Posted by milaohu
Same here, 7 days after statement close, the miles are not transferred to AA account.
However, I notice that the statement says: "The reported miles is 0"! Details here:
AAdvantage Miles Reported to American Airlines: 0
Purchase Miles: 10,050
Bonus Miles: +100,000
Acummulated This Month: 110,050
Does this mean they will never transfer the miles to AA?
No, but you may want to open a "case" with AAdvantage. You can do so by calling their 800-number and inquiring about why your miles are not posting straight with them. Even if it is Citi's fault, they'll create a case and they should post sometime within two weeks. I've done this twice, now and it has worked both times. Regardless of the fact that they both blame each other for the error.
healthnut is offline  
Old Mar 4, 2014, 10:36 am
  #2856  
 
Join Date: Dec 2013
Posts: 22
I have been trying to gather data points for applicants with below 700 FICO score (my score just dipped to 688 after utilizing 100% credit on a card - lesson learned).

I have AAdvantage MC personal, MC business and Visa personal.

I am wondering if other applicants with sub-700 score had any success in getting this card?
actuary0123 is offline  
Old Mar 4, 2014, 10:51 am
  #2857  
 
Join Date: Apr 2003
Location: BOS .. but soon SFO
Programs: UA PLAT, TK GLD, Hilton Diamond, IC PLAT, SPG GLD, Marriott GLD
Posts: 1,528
Originally Posted by healthnut
No, but you may want to open a "case" with AAdvantage. You can do so by calling their 800-number and inquiring about why your miles are not posting straight with them. Even if it is Citi's fault, they'll create a case and they should post sometime within two weeks. I've done this twice, now and it has worked both times. Regardless of the fact that they both blame each other for the error.
is this done over the phone or online?
stupidzbu is offline  
Old Mar 4, 2014, 11:10 am
  #2858  
 
Join Date: Feb 2007
Posts: 648
Originally Posted by kingrat
Been going through hell for this card.

I was Status Pending and I called and they said they need to send a utility bill to validate my address and I could fax it so I faxed it over and there is nothing else I could do but wait for a response.

then I receive this email:

We need more information to process your application
Thanks for your interest in the Citi Executive® / AAdvantage® World Elite MasterCard® account. We're reviewing your application, but need to verify some of the information you provided before we can make a decision. Please note the following:

We have attempted to contact you to verify information on your application. We were unable to verify your residential address, telephone number, and/or employment/income. In an effort to ensure the security of your personal information and identity, we must request the following information to continue processing your application. Please send us all three of the following:
1. Your most recent home telephone bill. We need the original bill (not a copy) showing the telephone number and the name and address for that number.
2. A copy of ONE of the following, which clearly shows your name and home address:
• A bank statement
• A credit card statement
• A utility bill other than your telephone bill
3. A copy of your most recent pay statement clearly showing your name and the date.
4. If you are retired or self-employed, you may send one of the following instead:
• A letter from your broker, CPA or personal banker confirming the income stated on your application, or
• A copy of your federal tax return for the most recently completed tax year. The tax return must include your signature and all supporting schedules.

If you are a college student, please send only your telephone bill and an original letter on official letterhead from your bursar or admissions office. The letter should state your enrollment date and confirm that you are still enrolled.
Send us the requested information within 30 days from the date of this notice
Please mail the requested information, along with a copy of this notice to:
Citibank, N.A.
PO Box 6495
Sioux Falls, SD 57117-6495
Be sure to keep copies for your records, since we won't be able to return any documents you send us. If we don't receive this information within 30 days from the date of this notice we'll consider your application withdrawn.
Please don't reply to this message because the email address is not monitored.
We hope to hear from you soon
As always, we hope to be clear and helpful in explaining your application status. Feel free to contact us if you have any questions. You can reach us 7 days a week between 6:00 a.m. - 2:00 a.m., ET.
Legal Notices


anyone else getting this?

Quick Update: I called and they didn't need all that. They asked me if they could call me back at the phone number I provided on the app and I said yes. They called me back and I was approved...
kingrat is offline  
Old Mar 4, 2014, 11:12 am
  #2859  
Hyatt Contributor Badge
 
Join Date: Sep 2013
Location: SNA/LAX
Posts: 1,407
Originally Posted by stupidzbu
is this done over the phone or online?
Yes, over the phone, with the American Airlines AAdvantage line.
healthnut is offline  
Old Mar 4, 2014, 11:41 am
  #2860  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by ericliujian
Of course citi know what is happening. But why do they care? You spend 10k at cvs or somewhere else make no difference to them. They just get the 1% or whatever percent fee.
Yep! Last week I called Citi to cancel my HH Res cc to avoid the AF. The CSR went over all of the benefits trying to convince me to keep it. His final ace in the hole was "3X on spending at DRUG STORES"....

It's 3X on all non-bonused spend, so why mention drug stores?
Brugge is offline  
Old Mar 4, 2014, 11:53 am
  #2861  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by Goldfishes
What CB have they been pulling? I am in NY. I really hope they pulled EQ but it seems like recently they have started pulling EX, but I really hope it's not EX. Well either way I was just approved for 10.5k. Submitted application and was told to call immediately, so I did. Guy put me on hold for three minutes came back and said I was approved.Easy enough.
You can get your Exp list of hard pulls, {but not your Fico}, for free thanks to the Target data breach. You do not even have to have shopped at Target.

Sign up here:

https://creditmonitoring.target.com/

They will email you an app # and link in about 24 hrs. That will let you get your full list of hard pulls for the last 2 years.
Brugge is offline  
Old Mar 4, 2014, 12:00 pm
  #2862  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by bobert24
It was reported earlier in the thread that they were looking at the number of EX pulls you had in the past 6 months. The cutoff was 6.
Not true. The cut off for pulls is YMMV. There are several reports in the lst two days of getting approved by Citi with 7 pulls. In my case, when I looked over my EXP report, I have been approved by Citi with WAY more than 6 pulls in 6 months.

The first cut off with Citi may well be 6 in 6. But if you have stellar credit, and decades of excellent history with Citi ccs, as I do, the limit is much higher.
Brugge is offline  
Old Mar 4, 2014, 12:06 pm
  #2863  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by ExpatExp
Fortunately, the standard 62.5k F award you mentioned is alive and well, and does not require the connection you described. In addition, in continues to be possible to pay twice the standard award amount (i.e. 125k miles) to obtain a seat when no standard award inventory is otherwise available. Here are some screen shots from about five minutes ago, for a potential nonstop flight in three weeks' time at the standard F award level, for a total cost of 62.5k miles plus approximately USD $2.50:



Yes and No. Yes, it's not that hard to find ONE FC award. No, it's almost impossible to find TWO FC or Bus awards on the same flight. I'm guessing Citi wants to be able to "prove" they are offering award availability. But at the same time, forcing couples who want to fly together to "buy one, get one free".
Brugge is offline  
Old Mar 4, 2014, 12:14 pm
  #2864  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by 141park
Hi- I have had about 5 hard pulls since 12/30/13 on Equifax and Experian. Citi and Chase pulled same hard pulls on Equifax and Experian as follows:

2 Citi for both executive cards 12/30 and 2/03
3 Chase 01/01, 02/08 and again 02/08 (Business)

Is it worth taking a shot at a 3rd executive? Credit lines on first is $30,500 and 2nd is $19,000.

Thanks
Five pulls is fine. Citi seems to like your credit history, based on those large Credit Limits, and you can always move some CL from those cards to a new card at Recon if necessary. Yes, even though it is from the same type of card, they don't care.

But you need to wait at least until tomorrow to apply, due to the no more than 2 apps in 65 days rule.
Brugge is offline  
Old Mar 4, 2014, 12:19 pm
  #2865  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by bleech2
Anyone know if Citi charges a late payment fee if a payment from BB posts after the first payment due date but before the first statement closing date?
If your payment history is excellent, and you have never been late before, I'd call Citi, explain to the CSR that you made a "good faith" mistake. Then ask them to waive the late fee, interest charges, and hit to your payment history. I've done this with Chase, and I think with Citi too, and they agreed to do it, but of course: One Time Only.

Worth a try...
Brugge is offline  

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