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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 General Personal Application Inquiries with live rep
  • (866) 606-2787 General Application and Account Questions with live rep
  • (888) 201-4523 Application status
  • (866) 606-2961 Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Mar 5, 2014, 9:30 pm
  #2926  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by Silverthunder
I couldn't find that thread. Directions?
AA award availability discussion http://www.flyertalk.com/forum/ameri...dated-300.html

Yes, it's far worse than it was ~18 months ago, but if Citi will give us half a million miles in 14 months, who cares?
KennyBSAT is offline  
Old Mar 5, 2014, 9:36 pm
  #2927  
 
Join Date: Feb 2014
Posts: 175
Originally Posted by BOShappyflyer
What's 0 world? But yeah, the rep also told me that I"ll get it in a week (pretty specific about it). I did not bother to ask her to expedite it (wasn't in that much of a hurry) and it came like 2-3 days later via fedex.
Haha I just meant it in a way that it's not even a 1st world problem seeing as how I'm just griping about getting a credit card delivered. So it's 0 world problem.
Strawboy1230 is offline  
Old Mar 5, 2014, 10:14 pm
  #2928  
 
Join Date: Sep 2012
Location: Puyallup
Posts: 86
Originally Posted by Sup3r52man
This may have been covered previously, does usage by an athorized user card count toward the 10,000 spending requirement?
Yes
Rodeojones is offline  
Old Mar 5, 2014, 11:50 pm
  #2929  
 
Join Date: Apr 2007
Posts: 1,857
Originally Posted by Sup3r52man
I applied and approved yesterday, CSR said 7 days, Ups and Fedex show delivery will be tomorrow by 10am.
And this is how we know that, despite everything, Citi can't be doing too badly on this promotion. Rather than mailing these cards for a few cents, they spend 10-20x that much on first overnight delivery. Not just of the card, but of a letter telling you to expect the card (which sometimes comes after the card). And they do it for your second card, not just your first (ok, that's probably automatic, but still. If they were losing too much, that's not a bit of programming logic that would be too difficult to implement).

I'm still not in favor of cancelling before the AF hits (good way to screw up your relationship with Citi if they decide to care), but it doesn't seem like they're absolutely strapped for cash on this deal.
bobert24 is offline  
Old Mar 6, 2014, 1:23 am
  #2930  
 
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,863
Originally Posted by Silverthunder
I couldn't find that thread. Directions?
Originally Posted by KennyBSAT
There's also a thread focused more specifically on the "scarcity" of awards (it was linked above, but it would take a little bit of scrolling back to find it):

MileSAAver / SAAver Europe etc. award scarcity >= Aug 2011 onward (consolidated)
ExpatExp is offline  
Old Mar 6, 2014, 4:11 am
  #2931  
 
Join Date: Feb 2014
Location: Florida
Programs: Hilton Diamond, Marriott Titanium, Delta Diamond, Hyatt Globalist, AA Executive Platinum
Posts: 241
Originally Posted by lkar
Cool. Thanks. Just curious, how do you know?
I didn't spend $40K on one card, yet the miles posted. Once you spend and earn $40K mileage miles combined, the elite miles post.
141park is offline  
Old Mar 6, 2014, 6:09 am
  #2932  
 
Join Date: Mar 2013
Location: Dayton
Programs: Hilton Gold, IHG Platinum, United, AAdvantage
Posts: 223
Originally Posted by Lappie
FWIW, I cancelled my card yesterday via SM. I immediately got the Membership Fee credited and now my account is closed with a ($200) balance. The miles are still in my AA account and obviously, the $200 credit is still applied.

Dear Valued Customer,
We regret your decision to cancel your account. However, we do understand that certain choices have to be made in order to maintain a positive financial portfolio.
We have closed your account at your request. If you would like to consider reopening your account, please contact Customer Service at 1-800-950-5114, or reply to this secure message.
We sincerely thank you for your past business and we hope to continue doing business with you in the future.
I got same message when I cancelled this card but I also got message that your annual fees will be refunded in 1-2 billing statements. You also got the same message or now they have started delaying annual fees payment after so many cancellations?
animesh42001 is offline  
Old Mar 6, 2014, 6:52 am
  #2933  
 
Join Date: Feb 2014
Posts: 123
For those that had their 1st statement print showing "0" miles reported to AA but met the spending requirement: what was the time frame for when they finally showed up in your AA account and what was the resolution to this?
Sup3r52man is offline  
Old Mar 6, 2014, 7:48 am
  #2934  
 
Join Date: May 2009
Posts: 1,586
Originally Posted by Sup3r52man
For those that had their 1st statement print showing "0" miles reported to AA but met the spending requirement: what was the time frame for when they finally showed up in your AA account and what was the resolution to this?
Miles posted in 2 days.
Ord Liza is offline  
Old Mar 6, 2014, 7:51 am
  #2935  
 
Join Date: Jun 2006
Posts: 37
Originally Posted by Ord Liza
Miles posted in 2 days.
Mine have not posted for three weeks. I am tempting to close the card and hope they still post to save the AF
quikie is offline  
Old Mar 6, 2014, 7:56 am
  #2936  
 
Join Date: Oct 2011
Posts: 4,166
Originally Posted by StartinSanDiego
My last 2 Citi cards have been approved for only a 1K credit line, because the others exceed 75K cl total. I was told that after the 75K point, you will not get auto approved. Both those cards were the Signature visas, too, which usually require a 5K credit limit. Bonus points were unaffected.
Even with the new card I have under 30k total credit lines with Citi. I did close a 20k Biz line a few months ago that may not be freed up yet though.

Originally Posted by Sup3r52man
I applied and approved yesterday, CSR said 7 days, Ups and Fedex show delivery will be tomorrow by 10am.
Exactly the same for me, so there's still hope I'll be able to head to Office Max and hope they still have $200 cards left.
Superorb is offline  
Old Mar 6, 2014, 8:11 am
  #2937  
 
Join Date: Sep 2012
Posts: 589
Originally Posted by Sup3r52man
For those that had their 1st statement print showing "0" miles reported to AA but met the spending requirement: what was the time frame for when they finally showed up in your AA account and what was the resolution to this?
Mine have still not posted after showing 111k+ accumulated but 0 reported to AA on my paper statement. I called Citi and AA and, in fact, conferenced them on the same call. Neither really knew what happened but AA was going to send it to a different department to look at it and said it may take up to 2 weeks. That was a week ago so I'm going to call in again to see what's going on.

I should add that AA said that if I need the miles, they would allow me to go in the negative in the amount reported on my Citi statement. Nice gesture but not really why I wanted the miles right away...
tys90 is offline  
Old Mar 6, 2014, 8:41 am
  #2938  
Accor Contributor Badge
 
Join Date: Jun 2012
Programs: AA EXP, Hyatt Globalist, *A Silver
Posts: 4,900
Can't believe this offer is still going. Anyone got their 3rd yet?
TOMFORD is offline  
Old Mar 6, 2014, 9:32 am
  #2939  
 
Join Date: Aug 2011
Location: The Phoenix Desert
Programs: Hilton Cubic Zirconia, Marriott Fools Gold
Posts: 1,692
Originally Posted by agp423
Can't believe this offer is still going. Anyone got their 3rd yet?
We're still not at the 65 day mark.
skitch23 is offline  
Old Mar 6, 2014, 9:38 am
  #2940  
 
Join Date: Feb 2014
Posts: 175
Originally Posted by skitch23
We're still not at the 65 day mark.
Sorry to ask something that I'm sure most ppl know, but what's the mark for the 2nd card?

And what is day 0? When you activate? Or when you were approved for the card on the phone/web.
Strawboy1230 is offline  

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