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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Mar 7, 2014, 11:28 am
  #3001  
 
Join Date: Mar 2014
Posts: 4
I have a citi exce (my first and only card with citi). Opened it last month and had the bonus posted. Called in at the number on the back of my card to downgrade my card to any other AA card - platinum, bronze etc and was told it is a new account and so not eligible for product change. Is that correct or the CSR was wrong?

Then also told me full AF refund within 30 days and after that it will be pro rated. I told her that my knowledge was no refunds after 30 days - she told me I was wrong and she is reading T&C from my account.

Was she wrong on both accounts? Is there any other number or person I should call for card downgrade? Thanks
manequin75 is offline  
Old Mar 7, 2014, 12:20 pm
  #3002  
 
Join Date: Oct 2011
Posts: 4,166
So in reading the terms for my new card under the AF section it states the following:

Wee will refund this fee if you notify us that you are closing your account within 30 days of the mailing or delivery date of the statement on which the fee appears.
Does this mean we have 30 days AFTER we receive the statement with the AF on it?
Superorb is offline  
Old Mar 7, 2014, 1:17 pm
  #3003  
 
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
I'm strongly debating getting this card. I don't MS the way a lot of people do, but I could hit this in 2 months. This would mean paying the $450 fee, but I probably would keep this card for the AC access, plus my credit history is good, but not good enough I'd want to open/cancel a card that quickly. I'd hold 11 months and cancel, probably. I'm sitting on 140K miles right now, and my fiance and I are looking at a potential trip to the UK next spring. Two RTs in first would be really nice, but burn 200K miles. Yikes.
roki is offline  
Old Mar 7, 2014, 1:34 pm
  #3004  
 
Join Date: Jan 2011
Programs: UA S, Marriott P
Posts: 1,155
I received 3 emails from citi :
2/24 - application status notification on same day as I applied
2/28 - approval email (I think I already received the card before it :-)
3/1 - met the spend
3/7 - welcome email

so if I wanted to get second card, is it 8 days from 24, 28 or 7?
dsauch is offline  
Old Mar 7, 2014, 1:48 pm
  #3005  
jyx
 
Join Date: Jun 2013
Location: ORD
Posts: 220
Just finished the spending on my first card. Got hit by the AF and 200 credit, but my last spending was posted to second statement, so I have to wait for the bonus miles.

Applied for 2nd card today. Approved with CL of same amount.
jyx is offline  
Old Mar 7, 2014, 2:41 pm
  #3006  
 
Join Date: Jan 2014
Location: CLT
Programs: AA, DL, SPG, HH, IHG
Posts: 81
AA Citi Exec 75K - Good deal?

Just got the citi exec AA World Elite offer for 75k bonus. The spend req is pretty steep ($7k in 90days) but can probably do it. New to this & seems pretty good except for the $450 fee. Three questions:
- FICO around 680 - will that pretty much deny me?
- How much to the FICO will a hard pull dent my already poor score & for how long?
- Good deal?
Opinions welcome - thanks
jpschoubert is offline  
Old Mar 7, 2014, 3:17 pm
  #3007  
 
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
Originally Posted by jpschoubert
Just got the citi exec AA World Elite offer for 75k bonus. The spend req is pretty steep ($7k in 90days) but can probably do it. New to this & seems pretty good except for the $450 fee. Three questions:
- FICO around 680 - will that pretty much deny me?
- How much to the FICO will a hard pull dent my already poor score & for how long?
- Good deal?
Opinions welcome - thanks
You'll probably have trouble getting approved with a 680, but it's not guaranteed. You must qualify for the minimum $5K credit line on this card...if that's an unusually high credit line (or even your average), you may have trouble.

You'll generally get hit 5-10 points for an inquiry. It recovers after a few months, in my experience.

It's a decent deal, but there's a better one. There is an offer for 100K in the Wiki, if you can hit the $10K spend definitely do that one instead.
roki is offline  
Old Mar 7, 2014, 3:45 pm
  #3008  
 
Join Date: Mar 2003
Location: at 35,000 feet
Programs: WN A-List; Hyatt Glob: CC/HH Gold, Hertz 5*
Posts: 1,473
For those who want to support the Admiral's lounge in Nashville, the referral code is 199921 with airport code BNA. This with permission, they told me it was good for the lounge. Thanks!
robbert is offline  
Old Mar 7, 2014, 4:36 pm
  #3009  
Formerly known as cagalindo
 
Join Date: Sep 2010
Location: MCO TPA
Programs: Citi AA/HH/TYP Amex SPG/HH & Chase SP/PC
Posts: 1,335
Originally Posted by jyx
Just finished the spending on my first card. Got hit by the AF and 200 credit, but my last spending was posted to second statement, so I have to wait for the bonus miles.

Applied for 2nd card today. Approved with CL of same amount.
The same happened to me, its taking 3+ days to post. I will apply for the next monday ^
caGALINDO is offline  
Old Mar 7, 2014, 6:47 pm
  #3010  
 
Join Date: Nov 2012
Posts: 657
i succesfully pushed back my first months closing date with a secure message to citi. It did not seem to update but when the original closing date came and went the date updated.

This could help making 10K in the first month.
drdrew450 is offline  
Old Mar 7, 2014, 9:03 pm
  #3011  
 
Join Date: Oct 2011
Posts: 4,166
Received my card today and the statement is already set to close in 2 days. I asked to change the payment date to the 28th of each month and they changed the statement date to March 13th which was only moved back by 4 stinking days. What the hell... This makes no sense, it's a brand new card just activated today.

Originally Posted by Citi Clowns
Dear Valued Customer,

We are unable to change your payment due date until after your annual account renewal in April 2014. We will process your request at that time.

If there is any way we can be of further assistance, please feel free to contact us.
Superorb is offline  
Old Mar 7, 2014, 9:51 pm
  #3012  
 
Join Date: Feb 2014
Posts: 123
Originally Posted by Superorb
Received my card today and the statement is already set to close in 2 days. I asked to change the payment date to the 28th of each month and they changed the statement date to March 13th which was only moved back by 4 stinking days. What the hell... This makes no sense, it's a brand new card just activated today.
I also just activated today (card #2) my payment due date shows as 03/28. I am curious how are these due dates determined?
Sup3r52man is offline  
Old Mar 7, 2014, 10:26 pm
  #3013  
 
Join Date: Mar 2014
Posts: 4
second time I called and verified with CSR and also retentions and both of these and the CSR from earlier in the morning - all three were very sure that the AF will be pro rated after the 30 day period. I have read so many posts here to the contrary. All of these people I spoke to cannot be mistaken.

Could anybody else call and verify this by asking the question directly rather than just assuming that it will not be prorated based on the posts here? Please post what you gather. Thanks
manequin75 is offline  
Old Mar 7, 2014, 11:23 pm
  #3014  
 
Join Date: Jan 2014
Posts: 202
I ended up paying the AF and keep both of the cards. As this is my 1st card ever with Citi, I don't want to risk getting blacklisted or give Citi bad impression that would make me hard to get another Citi card in the future.....but my question is, when I cancel after 11 months and ask them to downgrade the card to another version of American Airlines card without AF, is it possible? since many folks trying to downgrade the card but no success since Citi said it's different product.....I am afraid if I cannot downgrade my first card and have to close it and re-apply, it will affect my credit history since this is my first card with Citi.
joykid is offline  
Old Mar 8, 2014, 12:45 am
  #3015  
 
Join Date: Apr 2007
Posts: 1,857
Originally Posted by slhansen219
It was mentioned a few pages back. Just want to clarify. I have opened my 2 exec cards and will be paying AF. In Aug I opened my 1st Citi platinum card. Now... If I understand correctly, the executive cards now reset the date I can reapply for the Platinum card. I now have to wait 12-26 mo YMMV from the last executive card? Did I understand correctly? Unless, of course, Citi changes the rules again!
Yes, you understood correctly. The timer for the platinum card was reset by these cards. Of course, you could always get a business card, if you prefer.

Now there is a report (just one, at this point) of someone successfully getting a 3rd executive card, so apparently it doesn't completely follow the same timing. If this offer is still around after you reach the 65 day mark, you may well be able to pull a 3rd exec card.
bobert24 is offline  

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