Last edit by: rrgg
When do my Thank You points expire?
It depends.
It's important to understand that if you have multiple Citi cards ("sponsor accounts") generating points into a single TY account, those pooled points may have different expiration dates based upon the rules of the corresponding sponsor account. Points from some sponsor accounts never expire as long as the sponsor account is open, while others have an expiration date based on the date of earning. (For a comprehensive list of expiration rules, see the TYP T&C.)
To complicate matters further, points-earning activity from a sponsor account will often extend the validity of older points from that same sponsor account.
What happens when I cancel a credit card from which I have earned TY points?
Points previously earned from that sponsor account will expire after 60 days.
What happens when I downgrade a Prestige card or Premier card from which I've earned TY points?
A product change from one ThankYou earning card to another ThankYou earning card should keep the points from expiring.
What are the rules for sharing points from my account to another TY account?
If you share points with (that is, make an internal TY transfer to) another TY account, those points will expire 90 days after the transfer. Note that
For details, see ThankYou Point Sharing capped at 100,000 points per calendar year
When I redeem points (for travel, gift cards, etc.), which ones does Citi use up first?
Citi will use the points with the soonest expiration date, which may or may not be points from a canceled sponsor account.
How can I see my expiring points?
Follow these steps:
Why do I see a warning that points expire in 7 days after converting from Citi Preferred to Citi Rewards+?
Citi acknowledges this message can appear in error after converting from one ThankYou credit card to another type of ThankYou credit card. If your points actually expired they will adjust the point balance upon request. In at least one case, the expiration never occurred despite the message.
If you converted a ThankYou credit card to a non-ThankYou credit card, that may be a different issue, and it's possible points really will expire by the stated deadline.
The info about 24-month clocks vs product changes came from these web pages:
https://www.doctorofcredit.com/produ...w-card-number/
https://thepointsguy.com/2017/07/pro...24-month-rule/
It depends.
It's important to understand that if you have multiple Citi cards ("sponsor accounts") generating points into a single TY account, those pooled points may have different expiration dates based upon the rules of the corresponding sponsor account. Points from some sponsor accounts never expire as long as the sponsor account is open, while others have an expiration date based on the date of earning. (For a comprehensive list of expiration rules, see the TYP T&C.)
To complicate matters further, points-earning activity from a sponsor account will often extend the validity of older points from that same sponsor account.
What happens when I cancel a credit card from which I have earned TY points?
Points previously earned from that sponsor account will expire after 60 days.
What happens when I downgrade a Prestige card or Premier card from which I've earned TY points?
A product change from one ThankYou earning card to another ThankYou earning card should keep the points from expiring.
What are the rules for sharing points from my account to another TY account?
If you share points with (that is, make an internal TY transfer to) another TY account, those points will expire 90 days after the transfer. Note that
- this is true regardless of whether you share to another TY user or to another TY account you hold (if you have multiple TY accounts);
- you may not share points that are expiring in less than 90 days; and
- you may not share more than 100K points (or receive more than 100K shared TY points) in any calendar year.
For details, see ThankYou Point Sharing capped at 100,000 points per calendar year
When I redeem points (for travel, gift cards, etc.), which ones does Citi use up first?
Citi will use the points with the soonest expiration date, which may or may not be points from a canceled sponsor account.
How can I see my expiring points?
Follow these steps:
- Log into your Thank You account (either directly or via citicards.com)
- From the My Account menu (top right of screen), select either "My Account Overview" or "My Points Summary"
- Look for a statement near the top of the screen such as "You do not have any points expiring within the next 60 days or less"
- Select "View all expiring points"
- Alternate: If logged in, you should be able to see the list at:https://www.thankyou.com/accountStatementExpiry.jspx
Why do I see a warning that points expire in 7 days after converting from Citi Preferred to Citi Rewards+?
Citi acknowledges this message can appear in error after converting from one ThankYou credit card to another type of ThankYou credit card. If your points actually expired they will adjust the point balance upon request. In at least one case, the expiration never occurred despite the message.
If you converted a ThankYou credit card to a non-ThankYou credit card, that may be a different issue, and it's possible points really will expire by the stated deadline.
The info about 24-month clocks vs product changes came from these web pages:
https://www.doctorofcredit.com/produ...w-card-number/
https://thepointsguy.com/2017/07/pro...24-month-rule/
Citi ThankYou points - cancel, downgrade & expiration considerations (2012 - 2023)
#241
Join Date: Nov 2012
Location: East Coast US
Programs: Free Agent
Posts: 192
IIRC, it has been attested on FT (in this thread?) by more than one poster. I myself have observed this phenomenon on my account.
Edit: See this post from 2013, and the discussion that follows, in which I described the phenomenon.
Edit: See this post from 2013, and the discussion that follows, in which I described the phenomenon.
I will check directly with TY customer service to get another confirmation of no expiry pending on the points earned with the now closed Premier due to it being associated with a conversion to Preferred, and update later.
#242
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Nor am I. My only point is that "the TYP site shows no expiring points in my account" isn't proof of anything related to account closure or downgrade.
#244
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
#246
Join Date: Apr 2013
Posts: 30
Does anyone know the policy of combining multiple Thankyou accounts?
I have 3 thankyou accounts from 3 cards (Forward, Premier and AT&T), they are under the same website login, but they show 3 different thankyou points account.
I know sharing points will trigger the 60 days expiration policy, but what if I combine the 3 accounts into one? I do see there is "Combine my thankyou member accounts". Will this also trigger 60 days expiration policy, or just keep each card's separate expiration date?
Thanks!
I have 3 thankyou accounts from 3 cards (Forward, Premier and AT&T), they are under the same website login, but they show 3 different thankyou points account.
I know sharing points will trigger the 60 days expiration policy, but what if I combine the 3 accounts into one? I do see there is "Combine my thankyou member accounts". Will this also trigger 60 days expiration policy, or just keep each card's separate expiration date?
Thanks!
#247
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Does anyone know the policy of combining multiple Thankyou accounts?
I have 3 thankyou accounts from 3 cards (Forward, Premier and AT&T), they are under the same website login, but they show 3 different thankyou points account.
I know sharing points will trigger the 60 days expiration policy, but what if I combine the 3 accounts into one? I do see there is "Combine my thankyou member accounts". Will this also trigger 60 days expiration policy, or just keep each card's separate expiration date?
I have 3 thankyou accounts from 3 cards (Forward, Premier and AT&T), they are under the same website login, but they show 3 different thankyou points account.
I know sharing points will trigger the 60 days expiration policy, but what if I combine the 3 accounts into one? I do see there is "Combine my thankyou member accounts". Will this also trigger 60 days expiration policy, or just keep each card's separate expiration date?
#248
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Does that matter only if one of the accounts' points have an expiration date, or are there other reasons you want to control which points you use for a given redemption?
#249
Join Date: Feb 2003
Location: On strike
Posts: 8,135
- I hold a TYP card (say, Forward) with points with expiration date N.
- I also hold a second TYP card (e.g., Premier) for which the points never expire, or for which the expiration is later than N.
- I have an immediate need to redeem TYP for an award.
- I also plan to close card #2 (e.g., Premier) in the near future, but not before I make my TYP redemption.
If my TYP accounts are separate, I can burn card #2 points at will.
#250
Join Date: Mar 2012
Posts: 249
I just checked with a CSR, and she stated that the existing points from the Premier will not expire as long as the downgraded Preferred card is active. She also clarified that the closed Premier card is actually not closed for the purposes of the TYP program; just converted to Preferred.
Last edited by nomorecoach; Jun 18, 2016 at 12:58 pm
#251
Join Date: Apr 2013
Posts: 30
Thanks! I think I will downgrade premier or prestige to keep the points not expired. So in this case, combining points account should be fine.
Thank you all!
Thank you all!
Scenario:If my accounts are combined, my redemption will always come from the card #1 pool of points. When I cancel card #2, I'll then have to contrive some way to use the points from it (which will suddenly have a 60-day expiry).
If my TYP accounts are separate, I can burn card #2 points at will.
- I hold a TYP card (say, Forward) with points with expiration date N.
- I also hold a second TYP card (e.g., Premier) for which the points never expire, or for which the expiration is later than N.
- I have an immediate need to redeem TYP for an award.
- I also plan to close card #2 (e.g., Premier) in the near future, but not before I make my TYP redemption.
If my TYP accounts are separate, I can burn card #2 points at will.
#252
Join Date: Jun 2010
Location: NYC
Posts: 151
If the only TY card I have is premier, but i want to downgrade as to avoid the annual fee, what are my options? is there a TY card with no annual fee that will allow me to transfer my points to an airline or to another TY account?
#253
Join Date: Feb 2003
Location: On strike
Posts: 8,135
#254
Join Date: Jun 2010
Location: NYC
Posts: 151
Not to an airline partner. See http://www.flyertalk.com/forum/citi-...-partners.html
Last edited by James Ben; Jun 19, 2016 at 10:39 pm
#255
Join Date: Mar 2012
Posts: 249
Your only bet is to either keep the Premier or apply for the Prestige.