FlyerTalk Forums - View Single Post - Citi ThankYou points - cancel, downgrade & expiration considerations (2012 - 2023)
Old Jun 18, 2016 | 12:52 pm
  #250  
nomorecoach
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Join Date: Mar 2012
Posts: 298
Originally Posted by jigri2003
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I will check directly with TY customer service to get another confirmation of no expiry pending on the points earned with the now closed Premier due to it being associated with a conversion to Preferred, and update later.
I just checked with a CSR, and she stated that the existing points from the Premier will not expire as long as the downgraded Preferred card is active. She also clarified that the closed Premier card is actually not closed for the purposes of the TYP program; just converted to Preferred.

Last edited by nomorecoach; Jun 18, 2016 at 12:58 pm
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