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Old Sep 17, 2007 | 11:38 pm
  #226  
 
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Just keep on lining up for these lunatics until you learn better. I'm of the opinion that air travel in this country has been un-American since TSA decided to be above the law. Feeling is spreading to ticket sellers and FA's.

Keep on flying and thereby supporting these lying basturds.

I won't.
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Old Sep 18, 2007 | 1:25 am
  #227  
 
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Originally Posted by Lumpy
Just keep on lining up for these lunatics until you learn better. I'm of the opinion that air travel in this country has been un-American since TSA decided to be above the law. Feeling is spreading to ticket sellers and FA's.

Keep on flying and thereby supporting these lying basturds.

I won't.
One less person to clog up the security lines then. Do you really think that NOT flying will make the TSA, and the gov't, change their ways?

I can understand the mission of the TSA to a point. I WANT some governing body to secure air travel, to make it safer from extremist idiots who think that killing innocent people = making a statement. But the problem I have is in how far these governing bodies go.

They're turning ALL "innocent people" into suspects. I went through security at DFW the other day and they actually had an old woman (cane and all) with her arms spread. I'm with Robin Williams: the day that old ladies are terrorists, it's game over!

BTW, it's "b-a-s-t-a-r-d-s." At least swear with spell check on.
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Old Sep 18, 2007 | 2:17 am
  #228  
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That's disgusting. An old woman with her arms spread? Why? Pat down? Whatever, that's effin' ridiculous. Is America really becoming a police state?

As for the Original Poster: where art thou? Update us with what you did, what AA's response was, etc etc. We're curious beasts! *grin*
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Old Sep 18, 2007 | 2:20 am
  #229  
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ahh

i really get sick when i read some post on flyertalk recently.

i dont know how representitive FT is , but sometimes i understand why the US is starting WAR without any reasons, or why a person like bush was elected president.

some people here should get a life, i mean customer is king, there is no way that a FA is allowed to call the police .

even if the customer jells at you, if you are a FA you have to calm down and answer in a professional manner.

a FA has to zip her mouth ! if you cant handle the situation call your purser and let him/her handle it

i dont get the laws in the us anyway , yeah WTC was bombed down, right, but is this a reason to make travel for everybody so unconvinient?

even i love some aspects of the US , i learn more and more to disagree with your ideas of freedom, manner and moral ..

and how can the FA be right in this situation ? anybody who thinks that the pilot + airline + FA was right to call the police is totally brain amputeted

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Old Sep 18, 2007 | 2:39 am
  #230  
 
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Actually 'basturds' may have been intentional and is quite funny...a nice conglomeration of '.......' and 'turd'....new word for my lexicon...I'll just make sure if I use it in the airplane I have time to be detained.
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Old Sep 18, 2007 | 6:02 am
  #231  
 
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Originally Posted by goaliemn
As others have said, swearing doesn't help.. then, playing the "freedom of speech" line doesn't help at all. You don't have freedom of speech when it comes to a private company on their property.. That is probably what pushed her over the edge moreso than the swearing.
Perhaps........but at the same time the owner or agent working for the owner of the private property can't make up their own laws either. Dropping the F bomb is not a crime worthy of cuffs and a perp walk.

The FA wasn't scared nor were her feelings hurt. She was just having a bad day while also having quasi-police powers. Bad combination.
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Old Sep 18, 2007 | 6:11 am
  #232  
 
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Originally Posted by LessO2
Think about the model of riding in an airplane. From the minute someone drops us off, there's a cop telling us to move it. In the airport, it's hurry up, get your things on the x-ray belt so you don't stop the line. Oh yeah, and you better be at the gate 20 minutes before departure. On the plane, we're told to hurry up with settling in and/or being told to step out of the aisle so others can walk through. From the moment we're on the airport grounds, it's go GO GO!

I don't see wanting to get off a plane sitting on a tarmac as being uppity or a desire to be treated "first class." How many stories have we seen about planes, regardless of the circumstances, get left on the tarmac for hours (JetBlue, anyone?)? Listen on your next flight as the plane inches towards the final parking spot for the clicks of the seat belts prior to the plane being in its final parking position.

While the OP was wrong in dropping the f-bomb, did the situation really warrant usage of resources set to handle true emergencies such as a terrorist act or a plane crash?

It's only a matter of time that we're going to hear about an incident that didn't have proper response due to one of these retaliatory, power-trip things some (not all) crew members will employ because they want to show who's boss.
Agree completely. But I would also add that as a FA, you are in a customer service job. That means its your job to take the crap (to a point, of course) of the people you are serving with a smile. If you can't handle that without calling the cops because someone droped the F bomb in your presence then you should find a new career that doesn't require you to interact with stressed out customers that are treated like potential terrorists from the moment they step foot in the airport.

Maybe the OP could have used better language and a calmer tone, but it was the FA's duty to handle the incident as a professional that they claim to be.

Anyone who has worked in a customer service postion should understand this.
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Old Sep 18, 2007 | 6:16 am
  #233  
 
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Ironically or perhaps inevitably the customer service type people I have known personally were the absolute worst customers themselves...

I feel horribly helpless as a customer these days...I would never start screaming and yelling and throwing things but I sure don't like to go along with whatever nonsense is told to me...sometimes there is a way out...others you are utterly trapped with no choice but to cave to their "power"...ugh
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Old Sep 18, 2007 | 9:07 am
  #234  
 
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Originally Posted by oneant
... But the problem I have is in how far these governing bodies go.

They're turning ALL "innocent people" into suspects. I went through security at DFW the other day and they actually had an old woman (cane and all) with her arms spread. I'm with Robin Williams: the day that old ladies are terrorists, it's game over.
I'm sure that most agree that the searching of old women, children, and handicaped persons is ridiculous, but the blame for this rests on our courts, not the TSA or police agencies. If people of these groups were given a pass, then lawsuits would fly over the use of profiling...and then GUWonder would (rightfully) point out that not all terrorist types are Middle Eastern males in their 20's. This is really a no win situation because security, by design, implies a distrust of customers and people. Being America, the courts have decided that it is better to inconvenience everyone than to risk the ire of a few.
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Old Sep 19, 2007 | 7:35 pm
  #235  
 
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I flew from MIA to GRU, I had to spend several hours in MIA and I rented a car and went to SoBe, I bought some clothes, returned to the airport and took a shower at the Admirals Club, had some jeans, a shirt and some sandals no socks.
FA tells me that he would suggest that I place some socks during dinner while we were at the gate. Five minutes later while we were still at the gate he tells me that if I don't put socks, he had already informed the pilot and I was being asked to leave the plane. I told him: "although I don't know that this is based on the airlines rules, and since I need to get in Sao Paulo, I will comply with it and I will report you to customer service". Got his name, wrote a nice letter to AA, and today they have responded that socks are not needed on the Business class, and their wording "Due to the circumstances you have reported, we have shared your email with the appropriate management personnel for internal review and follow-up".

Dunno waht it means in the real work but it is good to take this off your chest...Hate this "small power syndrome" that some of these FA's show these days. How ridiculous is to thrown someone out of the plane because one is not wearing socks??
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Old Sep 19, 2007 | 9:03 pm
  #236  
 
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Originally Posted by cooper99
Ironically or perhaps inevitably the customer service type people I have known personally were the absolute worst customers themselves...
Agreed. Some of the trashiest, cheapest, and most ghetto people seem to have the worst attitudes. Sometimes we don't get to see everything as pax, but all one needs to do is watch Airline a few times to see those type of people in action. It's the entitlement mentality, where spending $90 on a r/t ticket makes too many people think that they're big shots for a few hours, like they just sat down at a 5-star restaurant.

I feel horribly helpless as a customer these days...I would never start screaming and yelling and throwing things but I sure don't like to go along with whatever nonsense is told to me...sometimes there is a way out...others you are utterly trapped with no choice but to cave to their "power"...ugh
Agreed again. There's a time and a place for expressing you're distaste, and the incidents that cause customer unsatisfaction are rapidly increasing these days. But the leeway that pax get is decreasing. Pick the wrong time to speak up, and you're pretty much a criminal.
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Old Sep 19, 2007 | 11:30 pm
  #237  
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Originally Posted by JNS2001
FA tells me that he would suggest that I place some socks during dinner while we were at the gate. Five minutes later while we were still at the gate he tells me that if I don't put socks, he had already informed the pilot and I was being asked to leave the plane. I told him: "although I don't know that this is based on the airlines rules, and since I need to get in Sao Paulo, I will comply with it and I will report you to customer service". Got his name, wrote a nice letter to AA, and today they have responded that socks are not needed on the Business class, and their wording "Due to the circumstances you have reported, we have shared your email with the appropriate management personnel for internal review and follow-up".

Dunno waht it means in the real work but it is good to take this off your chest...Hate this "small power syndrome" that some of these FA's show these days. How ridiculous is to thrown someone out of the plane because one is not wearing socks??
Absolutely unbelievable!!!

You handled it better than I probably would have.

But I understand the need to comply in order to get to your destination when you needed to. I probably would have done the exact same thing, but after the aircraft was in the air, I probably would have then taken off my socks.

Wonder what they would have done? Have the police meet the aircraft at the gate for a passenger failing to comply with a crewmember's instruction to put on socks?
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Old Sep 20, 2007 | 6:51 am
  #238  
 
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Originally Posted by JNS2001
FA tells me that he would suggest that I place some socks during dinner while we were at the gate. Five minutes later while we were still at the gate he tells me that if I don't put socks, he had already informed the pilot and I was being asked to leave the plane.
I wonder if he thought you were non-rev? Non-rev tickets usually have a dress code attached to them.
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Old Sep 20, 2007 | 7:01 am
  #239  
 
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Originally Posted by goaliemn
I wonder if he thought you were non-rev? Non-rev tickets usually have a dress code attached to them.
Fully paid J class ticket.
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Old Sep 20, 2007 | 7:08 am
  #240  
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Originally Posted by oneant
I think the difference in opinion as to the reaction to the OP using the F-word really translates to the current climate in the US in general. There seems to be quite a few people that feel law enforcement is there to uphold their own personal idea of moral correctness.

These are the same people who, when offended, want the offender punished and society to change as a whole in order to adhere to a more strict level of decorum just to appease their own inability to accept, and deal with, the myriad of personalities out there.

You toss the average joe (or josephina) from rural Arkansas into downtown NYC, and you'll see what I mean. They'll go home with stories of foul creatures sinning at every turn. They'll be counting the minutes until the go back home, where the sinning takes place behind the good ol' fashioned Southern facade of faux-reality.

The OP used the F word. Oh my GOD!! I feel the fabric of space-time ripping apart as I type!!

Get over it folks.
Excellent use of generalization and stereotyping! ^
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