Originally Posted by
LessO2
Think about the model of riding in an airplane. From the minute someone drops us off, there's a cop telling us to move it. In the airport, it's hurry up, get your things on the x-ray belt so you don't stop the line. Oh yeah, and you better be at the gate 20 minutes before departure. On the plane, we're told to hurry up with settling in and/or being told to step out of the aisle so others can walk through. From the moment we're on the airport grounds, it's go GO GO!
I don't see wanting to get off a plane sitting on a tarmac as being uppity or a desire to be treated "first class." How many stories have we seen about planes, regardless of the circumstances, get left on the tarmac for hours (JetBlue, anyone?)? Listen on your next flight as the plane inches towards the final parking spot for the clicks of the seat belts prior to the plane being in its final parking position.
While the OP was wrong in dropping the f-bomb, did the situation really warrant usage of resources set to handle true emergencies such as a terrorist act or a plane crash?
It's only a matter of time that we're going to hear about an incident that didn't have proper response due to one of these retaliatory, power-trip things some (not all) crew members will employ because they want to show who's boss.
Agree completely. But I would also add that as a FA, you are in a customer service job. That means its your job to take the crap (to a point, of course) of the people you are serving with a smile. If you can't handle that without calling the cops because someone droped the F bomb in your presence then you should find a new career that doesn't require you to interact with stressed out customers that are treated like potential terrorists from the moment they step foot in the airport.
Maybe the OP could have used better language and a calmer tone, but it was the FA's duty to handle the incident as a professional that they claim to be.
Anyone who has worked in a customer service postion should understand this.