TSA customer relations in checkpoint queue
Jul 24, 2012 | 4:46 am
#106
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
You do remember that you're dealing with an organization that - at the top level - decided that 3.4 (oz) was close enough to 3 (oz) that they couldn't be bothered to update the signs and the PA announcements, right? HQ staff who, at goalie points out regularly, can't add up how many items they found at checkpoints in a given week? Something tells me that math isn't their strong point. 
