I mean, not really. It’s either got an edit flag, or it doesn’t. I suspect the contract limits them to certain amount of rooms per property in some period (night, month, etc.), either by the property to make sure they can provide benefits relatively consistently, like early check in/late check out, which they can’t possibly handle if every room is booked that way (exaggeration, I know, but you get the point), or that Chase is limiting so that they can mange budgets for credits, etc. I don’t think it’s rocket science for someone to look for the flag. Plus, Chase Travel will show edit hotels in the search results for one night at a regular rate without the benefits, so if the argument is about confusion, I suspect that would be roughly equal in that meter.

In fact, for me, I have actually been confused in the search results since the edit flag is not actually that easily to see if you’re not looking, and even sometimes when Im not realizing that the hotel below the edit property I l just looked at isn’t. And the edit properties aren’t always the ones at the top - I’ve seen some come after non-edit options. I’d prefer a more obvious flag, and an option to filter for either edit properties or non-edit properties (or both). I also wouldn’t object to a specific search tool for edit, since I suspect many cardholders are using the portal to search for the edit properties specifically. Or at least a checkbox on the search form to only return edit properties in the results. These things would make it easier to pull the hotels many are looking for.

Exactly. I don't think it would be confusing at all. If the hotel has any rooms available they should show it in the results regardless of if they can offer with Edit benefits or not.

They do show 1 night stays with Edit rates and benefits and I've actually booked them. You just don't get the $250 CSR credit if you book just 1 night. That only gets triggered by 2+ night bookings.

For me the Edit properties always show up at the top. However, it would great if there is a filter option where you can check off to see just Edit results. Amex has this for FHR/THC and it's great. With Chase you can toggle on to see only properties with points Boost which helps to narrow down the list, but it still shows plenty of non Edit results.

The two posts above clearly show it is still confusing which hotel offers Edit benefits.

I agree a filter would be helpful. But you are asking it to not just show whether a hotel belongs to Edit (which is what Amex does) but also whether an Edit rate is available.

I can see people get easily confused and ask why they are not getting $250 credit when a hotel belongs on the Edit list.

Again read the posts above, you would think it’s pretty obvious you get Edit benefits on a one night stay, but even avid FlyerTalkers are still mistaken and mixing multiple rules.

Where does my post clearly show that its confusing to see which hotels offer Edit benefits? On the contrary, on my end I personally find it very easy to see which hotels are part of the Edit and which are not. See my example below.

If a hotel has a banner that it belongs to Edit then the rate shown is an Edit rate. It's one and the same. If there are no more Edit rooms/ rates available for those dates then just don't show the Edit banner and benefits. That's it.

No. Just like with FHR you can only get the credit if you booked it under the FHR program and rate and the hotel has the banner showing as such, the same would apply to The Edit. When you book, if the Edit banner was showing you get the credit. If it's not showing you don't. Simple as that.

You can book and get benefits for one night Edit stays and it clearly shows that during the booking process. The only thing you can't get is the $250 CSR credit for Edit bookings and that's clear in the terms of that benefit. Same is for Amex THC with the difference being that THC banner won't even show in the results if you're only searching 1 night.

When you search for a hotel on Amex travel you must log into your account to see results. If your account has a Plat card you will be shown FHR and THC with their respective banners. If it does not, you will see the same hotels but not as part of FHR or THC and obviously without the banners. Nothing confusing about that even though they are the same hotels. The same applies to Chase Travel - they show the banner you get the Edit benefits and for 2 nights you get the $250 credit, they don't show it, you don't get the benefits or the credit.

To clarify all this, I'll use Charlottesville, VA 1/13 - 1/14 as an example (except for the screenshot showing THC banner is 1/13 - 1/15 as you can only get the banner to show for 2 nights). Keswick Hall is part of both FHR and the Edit. Kimpton IHG is part of THC but not the Edit.

Search results when logged into an Amex account that has a Plat card:

https://cimg9.ibsrv.net/gimg/www.fly...8d03b40f2a.jpg
https://cimg3.ibsrv.net/gimg/www.fly...2e9af1e2ef.jpg

Same account when searching one night only - the Kimpton does not show THC so no benefits or credit if you book. If this is not confusing then neither is showing a hotel that is usually part of Edit as a normal hotel without the Edit banner:
https://cimg9.ibsrv.net/gimg/www.fly...0ca9a4d363.jpg


Search results when logged into an Amex account without a Platinum card - no banners at all:
https://cimg7.ibsrv.net/gimg/www.fly...61bba4995c.jpg
https://cimg2.ibsrv.net/gimg/www.fly...2f7628e773.jpg


Search results from Chase Travel searched under CSR - shows up at the top of the list, Edit banner is clear, and so is the fact that there are benefits even just for 1 night:

https://cimg3.ibsrv.net/gimg/www.fly...1e70ba9349.jpg

Switched to search under Preferred card - no banner, no benefits, shows up way down the list between cheap >$100 hotels. Notice that the rate is higher than The Edit which I find to be really odd:

https://cimg7.ibsrv.net/gimg/www.fly...76d8574ba4.jpg

I didn’t say you were confused.

You had to correct two misunderstandings from the prior post so clearly some people found it confusing (or at least did not understand the labeling correctly).

Thanks for clarifying.

That is true, but it could be that people are still just getting used to using the Chase Travel portal and visually seeing what is or isn't an Edit hotel. I will concur that FHR and THC banners are more prominent, but The Edit banner and showing the benefits (which you can expand by clicking on "Read more"), are not miniscule either - it's there pretty much loud and clear as shown in my above screenshot.

This still doesn't address the point of them deciding to show a hotel as Sold out under the CSR while it is fully available when searched under any other card just because they don't want to give Edit benefits. The more people will use the portal, the more familiar they'll become with it. Saying that Chase thinks it will confuse some, is a poor cop-out excuse IMHO.

I opted not to use my Edit credit for Marriott because I heard some did not post EQN (although I know that is now resolved). With the Marriott double night promo coming up in February (fingers crossed), I rather wait to enroll in the Marriott promo before booking Marriott properties this year. FHR and The Edits have eligible rates with the hotel programs, but whether the hotel apps link the bookings from FHR/Edit, might be random.


This was the frustrating thing. It seems like each hotel gives a certain number of inventory for the Edit and it’s a matter of luck if we can nab a room. Unless PH Seoul is very popular and there are plenty of other CSR users who want to double dip with Hyatt status. The silver lining is that Chase is very aware they need to expand their Hyatt offerings in the Edit program and intend to this year.

Both my FHR and Edit Bookings were made on 12/29. CSR posted and gave me the Edit credit on 12/31, but moved my transaction date to 12/30… Amex kept my12/29 transaction date and credited on 1/1 (using 2025 credit).

I think you should be fine if you booked by 12/31/25 (11:59pm), unless their system pushes your transaction date to 1/1/26, then you should make sure CSR does not use your 2026 credit and ask for a manual fix.

I have a hard time believing that these hotels have every single night sold out on the Edit rates for the rest of the calendar. I didn't and don't have the time to check every hotel for every single night from now to the end of the calendar, but I've done enough random searches, specifically during off-peak low season to tell me that there's something else going on here if the hotel is consistently showing up as sold out for the next year.

I respectfully disagree with this.

With Amex it is safer to do last minute bookings as they normally post it with the actual transaction date. However, with CSR the risk is much higher because, precisely as happened to you (and evidenced by it happening to many other posters), they do move the transaction date to the following day so if you book on the last day and the transaction posts on the next day it uses the new credit and you lost the old one. And there's nothing Chase will do about that.

I have posted this several times already but I'll repeat it again - it happened to me on the CSR Biz with the credit that was expiring 6/30. I made a booking that day, and have the confirmation email from that day but the charge posted as 7/1 so it used the new half year credit. I could talk myself blue in the face but Chase would not budge. So people shouldn't wait until the last minute and put themselves at risk of this happening.

100% agree. I was watching a particular hotel that I had to wait to firm up plans for. It had availability for maybe 70% of dates for the first probably 6 weeks that I watched it. Then, it had no availability for any dates at all throughout the next year. And EDIT availability at other hotels disappeared at exactly the same time as well as points boost on many/most of Air Canada and United flights also at the same time. No way that is coincidence. That is bait and switch

Yes, this.

Plus the reduction to 1.65 cpp value for Edit bookings when using points. Also, for United flights they completely removed points boost from flights originating outside of the USA. Totally not impressed with the entire rollout of this.

It posted today but it looks like used the 2025 credits so all good. Unfortunately I'm likely going to have to cancel this one so I'm going to lose it. Oh well I don't have a huge use for the edit credits this year so it's not a big deal but I'll still try to use them.

That's probably because it posted with a 12/31 date - you booked 12/30 so a post date of 12/31 is still good. It doesn't matter that your charge went from pending to posted today; what matters is that your charge has a post date that's still in 2025 so it used that credit.

Thank you for that bit of info. I had seen all of the points boosts disappear but that was because I am based in Canada and it looks like pretty much all points boosts originating outside of the US disappeared, not just United. Just checked the return portion of flights that I had previously checked for round trip out of Canada and, sure enough, the points boost is there for both United and Air Canada

Note, Chase uses CT (I think...or is it ET....I'm on west coast, so just assume any charge after 9pm will be next calendar day), so that can be a factor. Once in a while, not paying attention and wondering why a Chase card purchase at night lists the day after, then I realize they are ahead....happens a lot too when I'm in Asia and not paying attention and wondering why the days are 'wrong'.

As for a manual 'fix', I think that's an uphill battle you might not win. As said many times in this thread, just don't wait until last minute - and book a few days before the end of the deadline to make sure everything works. I get nervous even about using Chase Offers within 3-4 days of their expiry, since depending on how long it takes to actually process, they can actually move to 'expired' before posting (just happened to me with the UA offer, and I made the purchase on 12/26 or 27). We all do this at one point or another....I got lucky with Amex after they announced their changes very late in Q3, and literally realized on 12/30 I meant to get a gift card at the more local Resy restaurant, and did it on 12/30. It made the Q3 credit, and realize in-person is probably more realistic than online, but was close.

The rule with these new 'coupon book' credit cards is to have a good way to track them, whether it's a spreadsheet, app, calendar reminders, or whatever works for you. I've also learned to be realistic, and base whether or not a card is worth it based on whether said credits/benefits actually add value for me or are useful for me. And use those, not the other ones. Credit or not, I can't afford (nor want, really) a membership to Equinox, credit or not. so I'm not chasing that with Amex - there are plenty of others that work for me. I don't use Peloton, so not making up ways to pretend I'm 'saving' by doing that (buy something on sale that I don't want or need, and I'm not actually saving anything...just spending more and helping whatever company prove their marketing works!).

Quick sanity check. Hotels booked through Chase Travel that are NOT Edit do not get any Hotel program elite benefits/points, correct?