Aug 28, 2014, 11:49 am
Last edit by: philemer
The revised July 23, 2014 CSP Guide to Benefits (BGC10374) may be found at this landing page (or directly at this location).
The CSP program rules/agreement (as of 7/24/14; RPC0444_0477) may be found at this landing page or directly at this location.
Changes to U.R. program recently announced. See post #1314.
The CSP program rules/agreement (as of 7/24/14; RPC0444_0477) may be found at this landing page or directly at this location.
Changes to U.R. program recently announced. See post #1314.
Ultimate Rewards & CSP Benefit Changes
Dec 5, 2011, 5:05 pm
#376
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
Right. I guess I should have been more clear. I have a personal checking account. So I would use a Freedom card for small purchases (like cups of coffee, etc) where the 10 point bonus would make a big difference (i.e., getting roughly 13 points on a 3 dollar purchase) and use the Sapphire on any 2x points offers (restaurants / travel) where the double points makes up the difference (like a 50 dollar meal, where Sapphire gets 100 points but freedom w/ linked acct gets roughly 66 (10 bonus points plus 10%)).
Then, transfer all my Freedom points to my Sapphire account so I can combine them.
I think I'm understanding this correctly?
Then, transfer all my Freedom points to my Sapphire account so I can combine them.
I think I'm understanding this correctly?
Dec 5, 2011, 8:09 pm
#377
Join Date: Oct 2011
Posts: 158
Happy, Thanks for clarifying that and ensuring I understand properly.
I'm gonna wait a few months to apply for the Freedom (I JUST got the Sapphire) but once I hit the spend threshold on the Sapphire and let some times pass between apps I'll be applying for the Freedom.
I'm gonna wait a few months to apply for the Freedom (I JUST got the Sapphire) but once I hit the spend threshold on the Sapphire and let some times pass between apps I'll be applying for the Freedom.
Dec 6, 2011, 2:50 am
#379
Join Date: Mar 2011
Posts: 21
I just got my Sapphire and i put a $4k purchase on it the next day. So far no pointS have post. It's been two weeks so I'm assuming it's on the statement date. That's when my chase ink points always post
Dec 6, 2011, 2:15 pm
#380
Join Date: Jul 2004
Location: Lodi, CA
Posts: 592
I completed my minimum spend before the first billing cycle but did not see any bonus points. CSR confirmed minimum spend and assured that it will appear at the end of second billing cycle, so I am waiting for that moment.
Dec 6, 2011, 5:26 pm
#382
Join Date: May 2011
Posts: 668
Dec 6, 2011, 7:26 pm
#383
Join Date: Feb 2011
Location: Swamps of Jersey
Programs: US Silver, Club Carlson Gold
Posts: 376
Trans. Date Posted Date Type Description
11/27/2011 11/29/2011 Online Purchase Toys"R"Us
11/29/2011 12/01/2011 Online Purchase Toys"R"Us
Dec 6, 2011, 10:51 pm
#384
Join Date: Oct 2006
Location: Okinawa
Posts: 2,611
11/14/2011 11/17/2011 Online Purchase Columbia Sportswear
11/27/2011 11/29/2011 Online Purchase Toys"R"Us ORDER
11/27/2011 12/05/2011 Online Purchase Apple Store ORDER
11/27/2011 12/05/2011 Online Purchase Apple Store ORDER
11/28/2011 11/30/2011 Online Purchase Toys"R"Us ORDER
11/28/2011 12/03/2011 Online Purchase iTunes.com ORDER
11/28/2011 12/03/2011 Online Purchase iTunes.com ORDER
11/29/2011 12/01/2011 Online Purchase Toys"R"Us ORDER
11/30/2011 12/03/2011 Online Purchase Columbia Sportswear
The Toys"R"Us order that still hasn't posted shipped a day after the others. I hope to see it post soon!
One interesting thing is I still received 5x points with Columbia despite using a 20% off coupon. I love that! For anyone that's returned something, how long does it take for the points to be debited?
Last edited by The_Wrath_of_Khan; Dec 6, 2011 at 11:08 pm
Dec 6, 2011, 11:12 pm
#385
Join Date: Oct 2003
Posts: 2,304
Yes. That is exactly how I allocate my spending between the 2 cards, except for this quarter Freedom gets 5% bonus pts on restaurants, department store, travel and charity donation. So for this quarter Freedom gets all the domestic restaurant and hotel spending as well. The 2012 bonus earnings for each quarter has already been out but the enrollment would probably not become active until last week of December.
Happy, interesting that you're getting travel on your Chase Freedom for Q4 2011. My Freedom Visa does get tickets, but they're movie theater tickets. https://creditcards.chase.com/freedo...ate.aspx?CELL=
My categories are dining (which I believe includes Starbucks), department stores, movie theaters, and charitable organizations.
Dec 7, 2011, 6:58 am
#386
Join Date: Nov 2009
Location: BOS
Programs: UA 2P
Posts: 46
Dec 7, 2011, 7:47 am
#387
Join Date: Apr 2006
Posts: 1,259
Just got off the phone with UR CS (in the US) and learned some interesting things I didn't know:
1) UR has recently started a new practice of emailing customers within 4-5 days of completing a purchase through UR mall to confirm the transactions and bonus points.
2) My Best Buy transactions have not yet posted but they can tell I was on UR on 11/25 and browsing Best Buy.
3) Since I used my Sapphire card to complete the purchases at Best Buy she could see the transactions and assured me I would get the points with the 10x bonus.
4) I asked her if I was being impatient and if I should have waited 45 days, and she said no, it was fine to call in. In fact I'm not the first to call in with a problem with Best Buy posting. The more reports they get from users about problems with Best Buy, the more attention it will get from the technical team.
5) I mentioned I had "friends" who also were waiting for Best Buy purchases to post, and she recommended they send a secure message to Customer Service with screenshots and receipts if they have them. Since they can tell if a customer was on UR mall on that day, they can investigate manually.
I have to say, my confidence in Chase and UR Mall is fully restored. Astonishingly good customer service.
1) UR has recently started a new practice of emailing customers within 4-5 days of completing a purchase through UR mall to confirm the transactions and bonus points.
2) My Best Buy transactions have not yet posted but they can tell I was on UR on 11/25 and browsing Best Buy.
3) Since I used my Sapphire card to complete the purchases at Best Buy she could see the transactions and assured me I would get the points with the 10x bonus.
4) I asked her if I was being impatient and if I should have waited 45 days, and she said no, it was fine to call in. In fact I'm not the first to call in with a problem with Best Buy posting. The more reports they get from users about problems with Best Buy, the more attention it will get from the technical team.
5) I mentioned I had "friends" who also were waiting for Best Buy purchases to post, and she recommended they send a secure message to Customer Service with screenshots and receipts if they have them. Since they can tell if a customer was on UR mall on that day, they can investigate manually.
I have to say, my confidence in Chase and UR Mall is fully restored. Astonishingly good customer service.
Dec 7, 2011, 8:23 am
#388
Join Date: Sep 2011
Location: Los Angeles
Posts: 243
Good to know, thanks for posting about this experience. I'll reach out to them today too. Also, in regards to the email aspect, I have shopped using UR about 10 times in the last month (all posting except for Best Buy at the moment) and I have only ever received an email confirmation once and it was from my Kohls purchase. So, I don't think that system is up and running in full yet.
Last edited by mia; Dec 7, 2011 at 9:01 am Reason: Prune quotation
Dec 7, 2011, 8:56 am
#389
Join Date: Oct 2007
Location: L.A.
Programs: WN A-list & CP, Delta GM
Posts: 448
Good to know, thanks for posting about this experience. I'll reach out to them today too. Also, in regards to the email aspect, I have shopped using UR about 10 times in the last month (all posting except for Best Buy at the moment) and I have only ever received an email confirmation once and it was from my Kohls purchase. So, I don't think that system is up and running in full yet.
Dec 7, 2011, 9:00 am
#390
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
All online shopping portals have click logs. They can see that you clicked through to a merchant site from their portal, but they cannot know if you made a purchase during that session until the merchant reports it. Some portals (BA, VS) display the click log, but those operated by Caretera typically do not.
The click log and credit card transaction are evidence that you shopped through ultimaterewards.com, but they are not indisputable proof because you could click though to bestbuy.com from ultimaterewards.com, buy nothing, disconect, re-connect through another portal, and make the purchase.
The click log and credit card transaction are evidence that you shopped through ultimaterewards.com, but they are not indisputable proof because you could click though to bestbuy.com from ultimaterewards.com, buy nothing, disconect, re-connect through another portal, and make the purchase.