May 24, 2018, 4:03 am
Last edit by: percysmith
New links:
New redemption engine: https://www.asiamiles.com/en/redeem-awards/flight-awards/facade.html
(alternatively https://www.cathaypacific.com/cx/en_HK/book-a-trip/redeem-flights/facade.html for MPO members)
New redemption charts (CX and KA only): https://www.asiamiles.com/en/redeem-awards/flight-awards/flight-award-chart.html
New partner redemption mileage requirement: https://www.asiamiles.com/en/afr.html
Asia Miles changes microsite:
https://www.asiamiles.com/change/
New Terms and Conditions:
https://www.asiamiles.com/change/en/updatedterms.html
New redemption engine: https://www.asiamiles.com/en/redeem-awards/flight-awards/facade.html
(alternatively https://www.cathaypacific.com/cx/en_HK/book-a-trip/redeem-flights/facade.html for MPO members)
New redemption charts (CX and KA only): https://www.asiamiles.com/en/redeem-awards/flight-awards/flight-award-chart.html
New partner redemption mileage requirement: https://www.asiamiles.com/en/afr.html
Asia Miles changes microsite:
https://www.asiamiles.com/change/
New Terms and Conditions:
https://www.asiamiles.com/change/en/updatedterms.html
Asia Miles Changes effective 22 June 2018
Aug 4, 2018, 6:55 am
#601
Ambassador, Hong Kong and Macau
Original Poster
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,801
Aug 4, 2018, 3:24 pm
#602
Join Date: Jan 2007
Location: HKG
Programs: BA Silver, MU Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 482
so far have not seen any waitlist clear on NEW system.
may have to bite the bullet and go CHOICE i feel.
otherwise keep on monitoring loads. as mentioned if Q is available close in, standard shld clear, otherwise seems to have more CHOICE awards.
but nobody knows at this stage when waitlist clears under new system.
may have to bite the bullet and go CHOICE i feel.
otherwise keep on monitoring loads. as mentioned if Q is available close in, standard shld clear, otherwise seems to have more CHOICE awards.
but nobody knows at this stage when waitlist clears under new system.
So far I got few KIX waitlist cleared in 2-3 weeks time as a SL (for Economy and Buisness standard awards) on Jul 2018 for traveling on Aug 2018, which is around 1 month before departure.
It takes more effort fo find availability nowadays, let's see anything would change in few months time. Availiablity should still be very favourable to DM I guess?
Aug 4, 2018, 8:48 pm
#603
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,527
Availability in Feb 2019 for MNL flights in J is very, very poor. Can't find any. Surprising given that I'm sure for MNL nobody has booked J redemption seats this far out. On flights I'm trying, the seatmap is totally empty. Yes, I know empty seatmap does not mean no bookings, but really how many J bookings exist without seat preassignments. A handful, maybe. Small percentage.
Aug 4, 2018, 9:40 pm
#604
Ambassador, Hong Kong and Macau
Original Poster
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,801
Availability in Feb 2019 for MNL flights in J is very, very poor. Can't find any. Surprising given that I'm sure for MNL nobody has booked J redemption seats this far out. On flights I'm trying, the seatmap is totally empty. Yes, I know empty seatmap does not mean no bookings, but really how many J bookings exist without seat preassignments. A handful, maybe. Small percentage.
Beginning may be affected by Chinese New Year
End will be inexplicable
Aug 4, 2018, 10:10 pm
#605
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,527
Aug 5, 2018, 1:03 am
#606
Join Date: Jun 2015
Location: HKG
Programs: SPG Plat, CX DM, EY Gold
Posts: 9
It's equally as bad for DMs. In the past they have been quite helpful in opening up extra award availability to DMs if the lower fare classes are available for sale.
I've called in a couple of times for this flight below and they have always refused to open up economy standard award availability:
15 SEP 2018 CX139 HKG-SYD J9 C9 D9 I8 U0 W9 R6 E0 T0 Y9 B9 H9 K9 M9 L9 V9 G9 S9 N9 Q6 X0
I've called in a couple of times for this flight below and they have always refused to open up economy standard award availability:
15 SEP 2018 CX139 HKG-SYD J9 C9 D9 I8 U0 W9 R6 E0 T0 Y9 B9 H9 K9 M9 L9 V9 G9 S9 N9 Q6 X0
Last edited by asianmiles; Aug 5, 2018 at 1:11 am
Aug 5, 2018, 6:21 am
#607
Join Date: Jan 2007
Location: HKG
Programs: BA Silver, MU Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 482
It's equally as bad for DMs. In the past they have been quite helpful in opening up extra award availability to DMs if the lower fare classes are available for sale.
I've called in a couple of times for this flight below and they have always refused to open up economy standard award availability:
15 SEP 2018 CX139 HKG-SYD J9 C9 D9 I8 U0 W9 R6 E0 T0 Y9 B9 H9 K9 M9 L9 V9 G9 S9 N9 Q6 X0
I've called in a couple of times for this flight below and they have always refused to open up economy standard award availability:
15 SEP 2018 CX139 HKG-SYD J9 C9 D9 I8 U0 W9 R6 E0 T0 Y9 B9 H9 K9 M9 L9 V9 G9 S9 N9 Q6 X0
Aug 5, 2018, 10:46 pm
#608
Join Date: May 2006
Location: SIN
Programs: KF, MPC, BAEC // Bonvoy, WoH, Honors
Posts: 1,464
Anyone know whom I might get in touch with to get some kind of response around if the married segments issue is an IT related bug or a deliberate downgrade of the program for HK based members?
Aug 6, 2018, 8:05 pm
#609
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
I have moved some carrier surcharge discussions to this thread: https://www.flyertalk.com/forum/cath...demptions.html
sxc
Cathay Pacific Moderator
sxc
Cathay Pacific Moderator
Aug 7, 2018, 3:56 am
#610
Join Date: Aug 2012
Posts: 165
They've already claimed "We are increasing the number of available redemption seats on Cathay Pacific and Cathay Dragon by 20% or more" for the 22/6 change. They can't cry wolf twice.
Aug 7, 2018, 4:19 am
#611
Join Date: Nov 2011
Posts: 6,385
I'm getting
searching HKG-JFK/ORD on multiple dates. Calling Asia Miles routes me to a mailbox where I should leave a message. Does anyone know what's going on?
Error An error has occurred in our central database. Please contact us for further information. (4002 [102])
Aug 7, 2018, 6:49 am
#612
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Global issue with flight booking and online check-in
Latest update: 07 Aug 2018 19:15 HKT (GMT+8)
Please note, customers are unable to make or manage flight bookings, on our website and through our Global Contact Centre, due to technical issues with our booking service provider. Online check-in is also affected – we recommend passengers to allow extra time to check in at the airport.During this period, our service centres may therefore be unusually busy. Please note a long waiting time should be expected.
We are working urgently with our provider to restore our services as soon as possible. We apologise for any inconvenience.
Aug 7, 2018, 6:52 am
#613
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
Global issue with flight booking and online check-in
Latest update: 07 Aug 2018 19:15 HKT (GMT+8)
Please note, customers are unable to make or manage flight bookings, on our website and through our Global Contact Centre, due to technical issues with our booking service provider. Online check-in is also affected – we recommend passengers to allow extra time to check in at the airport.During this period, our service centres may therefore be unusually busy. Please note a long waiting time should be expected.
We are working urgently with our provider to restore our services as soon as possible. We apologise for any inconvenience.
Aug 7, 2018, 7:05 am
#614
Join Date: Jun 2003
Posts: 1,952
Went back to my membership profile and noted that I had not updated the passport details with my new passport; the old one had expired, and the "expiry" had not been filled in with a "year". Made sure all details on my profile were updated and correct, and then went back to do the redemption booking again. Voila!
Aug 7, 2018, 9:19 am
#615
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Gold, ITA Club Executive, Hilton Gold, GHA Titanium, Taj Gold, Accor Gold, Marriott Gold Elite
Posts: 425