Lounge Access and other Lounge FAQs

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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

Yes it's possible, but difficult now: have a look at discussion at this thread: Using HKG departure-side lounges before clearing immigration
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Old Feb 25, 19, 6:25 pm
  #1606  
 
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LAX lounge

I will fly CX F in LAX and connect AA domestic business. Which lounge I can use at LAX?
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Old Feb 26, 19, 12:59 am
  #1607  
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Originally Posted by gogomustangs View Post
I will fly CX F in LAX and connect AA domestic business. Which lounge I can use at LAX?
if this is a same day connection at LAX - AA flagship lounge in T4 and QF F lounge in TBIT. Keep hold of your inbound CX bp as you’ll need to show it.

Last edited by KARFA; Feb 26, 19 at 3:50 am
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Old Mar 2, 19, 6:46 am
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Flying in on CX J connecting to UA J on a separate ticket. I’m guessing I won’t get access to any of the CX lounges in HK as an arrival passenger and will have to go to the SQ one based on the UA ticket?
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Old Mar 2, 19, 7:01 am
  #1609  
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Originally Posted by abcx View Post
Flying in on CX J connecting to UA J on a separate ticket. I’m guessing I won’t get access to any of the CX lounges in HK as an arrival passenger and will have to go to the SQ one based on the UA ticket?
you answered it
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Old Mar 17, 19, 9:59 pm
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Flying CF F departing HKG. Can I bring a guest that’s departing HKG on SQ?
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Old Mar 17, 19, 10:10 pm
  #1611  
 
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Originally Posted by wallertown View Post
Flying CF F departing HKG. Can I bring a guest that’s departing HKG on SQ?
No. You cannot. Must be OW.
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Old Mar 19, 19, 11:21 am
  #1612  
 
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Originally Posted by QRC3288 View Post
No. You cannot. Must be OW.
I would normally agree with that as well, but it seems like CX distinguishes F pax and MPC/OW guest policy:

https://www.cathaypacific.com/cx/en_....html?switch=Y

Under F pax section only "+1 guest" was mentioned, while under MPC/OW it was highlighted: "Departing on Cathay Pacific, Cathay Dragon or oneworld carrier** flights only".
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Old Mar 19, 19, 11:51 am
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Originally Posted by andersonCooper View Post
I would normally agree with that as well, but it seems like CX distinguishes F pax and MPC/OW guest policy:

https://www.cathaypacific.com/cx/en_....html?switch=Y

Under F pax section only "+1 guest" was mentioned, while under MPC/OW it was highlighted: "Departing on Cathay Pacific, Cathay Dragon or oneworld carrier** flights only".
Because here it is assumed it means "departing" F pax?
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Old Mar 19, 19, 12:10 pm
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Originally Posted by ernestnywang View Post
Because here it is assumed it means "departing" F pax?
Guess I am still a little confused, since F pax section there is no "+1 guest must be on CX KA or OW" note. There's a clear definition for "travel companion" on the site, but none for "guest" - hence the confusion.
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Old Mar 19, 19, 12:22 pm
  #1615  
 
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Originally Posted by andersonCooper View Post
Guess I am still a little confused, since F pax section there is no "+1 guest must be on CX KA or OW" note. There's a clear definition for "travel companion" on the site, but none for "guest" - hence the confusion.
Sorry, I misunderstood you. In this case, I'm not sure what CX's interpretation is.
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Old Mar 19, 19, 2:09 pm
  #1616  
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I read somewhere on the CX forum that F passengers can take in guests regardless of departing airline of the guests. I’m not sure if thats still the case though...
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Old Mar 19, 19, 3:14 pm
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Originally Posted by clubeurope View Post
I read somewhere on the CX forum that F passengers can take in guests regardless of departing airline of the guests. I’m not sure if thats still the case though...
Make that two of us. Someone should try.

I've actually never tried once they tightened the rules down a few years ago (same time when they cut off Diamond access to J lounges when flying other carriers ).

And I fly F pretty often ex-HKG, as it sounds like many others do here too. Literally just haven't tried lately, and now my curiosity is peaked. I still would assume "no", right??
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Old Mar 19, 19, 3:55 pm
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Originally Posted by QRC3288 View Post
Make that two of us. Someone should try.

I've actually never tried once they tightened the rules down a few years ago (same time when they cut off Diamond access to J lounges when flying other carriers ).

And I fly F pretty often ex-HKG, as it sounds like many others do here too. Literally just haven't tried lately, and now my curiosity is peaked. I still would assume "no", right??
Volunteering to book a SQ Y to try it out

Jokes aside, CX updates its lounge access pretty frequently. Despite the "no access to lounge for upgraded pax", the minor rules were added following the AA FL drama last year (what a coincidence )
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Old Mar 21, 19, 5:17 pm
  #1619  
 
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Originally Posted by LHR/MEL/Europe FF View Post


Not really. If you mean ‘next day’ as in later than 2am, you probably won’t get past transit security which will require a same day boarding pass to enter the departures area.

Even if you have that same day boarding pass, it’s not like SIN or USA where everyone is mixed, HKG is a dedicated (sterile) departures area. Once you’re through you’re immigration cleared, and having to get back to leave will require an escort.

im assuming this is the correct answer in my case but just wanted to check. If land in HKG from long haul flight on Friday afternoon and my short haul isn’t into 8:30 Saturday morning, could I access the J lounge Friday? Ideally we would hang out there until closing time. Then enter again when they open and save paying for a hotel. What do you all think?
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Old Mar 21, 19, 10:32 pm
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Originally Posted by lovefly88 View Post



im assuming this is the correct answer in my case but just wanted to check. If land in HKG from long haul flight on Friday afternoon and my short haul isn’t into 8:30 Saturday morning, could I access the J lounge Friday? Ideally we would hang out there until closing time. Then enter again when they open and save paying for a hotel. What do you all think?
Not possible. You're not allowed in the departures area until Saturday around 6am.
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