May 24, 2018, 4:03 am
Last edit by: percysmith
New links:
New redemption engine: https://www.asiamiles.com/en/redeem-awards/flight-awards/facade.html
(alternatively https://www.cathaypacific.com/cx/en_HK/book-a-trip/redeem-flights/facade.html for MPO members)
New redemption charts (CX and KA only): https://www.asiamiles.com/en/redeem-awards/flight-awards/flight-award-chart.html
New partner redemption mileage requirement: https://www.asiamiles.com/en/afr.html
Asia Miles changes microsite:
https://www.asiamiles.com/change/
New Terms and Conditions:
https://www.asiamiles.com/change/en/updatedterms.html
New redemption engine: https://www.asiamiles.com/en/redeem-awards/flight-awards/facade.html
(alternatively https://www.cathaypacific.com/cx/en_HK/book-a-trip/redeem-flights/facade.html for MPO members)
New redemption charts (CX and KA only): https://www.asiamiles.com/en/redeem-awards/flight-awards/flight-award-chart.html
New partner redemption mileage requirement: https://www.asiamiles.com/en/afr.html
Asia Miles changes microsite:
https://www.asiamiles.com/change/
New Terms and Conditions:
https://www.asiamiles.com/change/en/updatedterms.html
Asia Miles Changes effective 22 June 2018
Jul 3, 2018, 9:28 am
#346
Join Date: May 2006
Location: SIN
Programs: KF, MPC, BAEC // Bonvoy, WoH, Honors
Posts: 1,464
If we're indeed dealing with a cut in award availability (at the standard/saver level), are CX/AM being confronted with this in local media? Surely this is raising questions?
Jul 3, 2018, 5:17 pm
#348
Join Date: Feb 2015
Location: BKK, HKG
Programs: Cathay, BA, UA
Posts: 55
Last edited by diablo_josito; Jul 3, 2018 at 6:17 pm Reason: spelling mistake
Jul 5, 2018, 1:45 am
#349
Join Date: Mar 2016
Programs: OWE
Posts: 131
there is no award available to SIN-HKG or HKG-SIN for the next 2 months with partners, when searching AM for award space, there are very few standard award available and most awards are either 'choice award' or 'tailor award' on most days - charging 40,000 or 57,000 AM for this route is highway robbery.
if more award availability means more EXPENSIVE award then it's time to jump ship from AM.
if more award availability means more EXPENSIVE award then it's time to jump ship from AM.
Jul 5, 2018, 3:32 am
#350
Join Date: Apr 2014
Location: TPE, CGK
Programs: GFF Plat, CX DM, SQ TPPS, AS 75K
Posts: 199
there is no award available to SIN-HKG or HKG-SIN for the next 2 months with partners, when searching AM for award space, there are very few standard award available and most awards are either 'choice award' or 'tailor award' on most days - charging 40,000 or 57,000 AM for this route is highway robbery.
if more award availability means more EXPENSIVE award then it's time to jump ship from AM.
if more award availability means more EXPENSIVE award then it's time to jump ship from AM.
This is really making me question MPC/AM and even why I'm flying so much CX
Jul 5, 2018, 4:19 am
#351
Ambassador, Hong Kong and Macau
Original Poster
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,803
Someone's already questioning AM's compliance with the Trade Descriptions Ordinance (on the 20% more seats claim)
Jul 6, 2018, 1:54 am
#352
Join Date: Oct 2013
Posts: 289
It's a bit difficult for public to made complain due to outsiders don't knows the actual redemption full figures, but I thinking can we use some popular destination (e.g. SIN, NRT, ICN) data to prove AM is misleading its member?
Jul 6, 2018, 1:58 am
#353
Join Date: Jan 2010
Posts: 189
You're asking for how many AM awards were available before vs after the changes? I might have that data for SFO-HKG.
Jul 6, 2018, 2:18 am
#354
Join Date: May 2018
Posts: 35
I am starting to wonder if CX/AM is still having some IT problems that need correction regarding award availability. It just doesn't make any sense to give availability to partners but not to its own AM members. For example, CX254 F LHR-HKG on 15/11/2018 is not available in either standard or choice award but is available on BA.com.
Jul 6, 2018, 2:29 am
#355
Join Date: Oct 2013
Posts: 289
Jul 6, 2018, 2:48 am
#356
Join Date: Apr 2017
Location: Stockholm
Programs: SQ, SK, QR
Posts: 386
I am starting to wonder if CX/AM is still having some IT problems that need correction regarding award availability. It just doesn't make any sense to give availability to partners but not to its own AM members. For example, CX254 F LHR-HKG on 15/11/2018 is not available in either standard or choice award but is available on BA.com.
Jul 6, 2018, 3:02 am
#357
Ambassador, Hong Kong and Macau
Original Poster
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,803
I'm interested in seeing how kind of a correction CX gets on the survey for next year.
Jul 6, 2018, 3:15 am
#359
Ambassador, Hong Kong and Macau
Original Poster
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,803
Jul 6, 2018, 3:25 am
#360
Join Date: Apr 2014
Location: TPE, CGK
Programs: GFF Plat, CX DM, SQ TPPS, AS 75K
Posts: 199
That's old rule https://www.flyertalk.com/forum/show...5#post26477635