Help optimizing account reset
#1
Original Poster

Join Date: Sep 2007
Location: Singapore
Programs: TG Gold, MPC Silver, Bonvoy Ambassador
Posts: 563
Help optimizing account reset
Hoping I can get some advice on how to optimize my club points across membership years.
Current situation...
Current status : Gold
Membership year ends : March 2017
Current club point total : 595
Planned travel...
HKG - MNL - Discount economy (k) - 11-17 Feb
HKG - LHR - Business class (i) - 19 - 23 Feb
I would like to reset my member year after the trip to the Philippines once I have achieved 600 points. I'd then like the London trip to contribute towards my next membership year period.
I am not interested in the 800 points mid tier benefits should I even be able to achieve that by the end of March.
Is it as simple as calling the Marco Polo club on the 18th and asking for a reset or do I need to take extra precautions to ensure the London trip isn't credited?
Thanks in advance for advice
Current situation...
Current status : Gold
Membership year ends : March 2017
Current club point total : 595
Planned travel...
HKG - MNL - Discount economy (k) - 11-17 Feb
HKG - LHR - Business class (i) - 19 - 23 Feb
I would like to reset my member year after the trip to the Philippines once I have achieved 600 points. I'd then like the London trip to contribute towards my next membership year period.
I am not interested in the 800 points mid tier benefits should I even be able to achieve that by the end of March.
Is it as simple as calling the Marco Polo club on the 18th and asking for a reset or do I need to take extra precautions to ensure the London trip isn't credited?
Thanks in advance for advice
#2




Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,287
Resetting is pretty straight forward, I did it last year in June 1 just before boarding my MNL-HKG flight. I actually qualified in May but if I did my reset in May after my flight my membership year will end May 2017. So instead i decided to call at 7am of June 1 to reset, so I have until June 2017.
Hoping I can get some advice on how to optimize my club points across membership years.
Current situation...
Current status : Gold
Membership year ends : March 2017
Current club point total : 595
Planned travel...
HKG - MNL - Discount economy (k) - 11-17 Feb
HKG - LHR - Business class (i) - 19 - 23 Feb
I would like to reset my member year after the trip to the Philippines once I have achieved 600 points. I'd then like the London trip to contribute towards my next membership year period.
I am not interested in the 800 points mid tier benefits should I even be able to achieve that by the end of March.
Is it as simple as calling the Marco Polo club on the 18th and asking for a reset or do I need to take extra precautions to ensure the London trip isn't credited?
Thanks in advance for advice
Current situation...
Current status : Gold
Membership year ends : March 2017
Current club point total : 595
Planned travel...
HKG - MNL - Discount economy (k) - 11-17 Feb
HKG - LHR - Business class (i) - 19 - 23 Feb
I would like to reset my member year after the trip to the Philippines once I have achieved 600 points. I'd then like the London trip to contribute towards my next membership year period.
I am not interested in the 800 points mid tier benefits should I even be able to achieve that by the end of March.
Is it as simple as calling the Marco Polo club on the 18th and asking for a reset or do I need to take extra precautions to ensure the London trip isn't credited?
Thanks in advance for advice
#3
FlyerTalk Evangelist



Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
You may want to consider removing your number from the London flight altogether. And then manually add it post-March once your year is renewed. This way you can still have Gold status until March 2018 rather than February 2018 if you were to ask to reset your year in February.
#4
Original Poster

Join Date: Sep 2007
Location: Singapore
Programs: TG Gold, MPC Silver, Bonvoy Ambassador
Posts: 563
You may want to consider removing your number from the London flight altogether. And then manually add it post-March once your year is renewed. This way you can still have Gold status until March 2018 rather than February 2018 if you were to ask to reset your year in February.
Resetting is pretty straight forward, I did it last year in June 1 just before boarding my MNL-HKG flight. I actually qualified in May but if I did my reset in May after my flight my membership year will end May 2017. So instead i decided to call at 7am of June 1 to reset, so I have until June 2017
#5
FlyerTalk Evangelist



Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
I can't find the specific T&C anymore, but it has worked this way for years, even after the program revamp.
#9


Join Date: Jun 2009
Location: LHR
Programs: CX GO, BA Gold, OZ*G, IHG Spire RA
Posts: 318
IME your account will be reset immediately after the call or within 24hrs maximum. As soon as you hit 600 you should call in. Your HKG>MNL flight will likely credit 1-2 days after which would put you at 600. Before your next flights just check online to confirm your account was reset. If it has been you do not need to worry about removing your MPC number and claiming later.

