CX upgrade priority query
#77




Join Date: Jul 2018
Location: HKG, EXT, AGP
Programs: CX Gold (OW Sapphire), APEC
Posts: 171
Historically CX has been far more generous with partner OWE/OWS than partner airlines have been with CX DM/GO. I've seen many OWE's saying that CX treats them better than the OW airline they have their FFP with. I would assume that still stands today. But I would think now the airline believes it has little additional benefit for them. The new restrictions (regardless if they are temporary or not) on switching FFPs on a booking/boarding pass may very well suggest that.
#78


Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,239
Historically CX has been far more generous with partner OWE/OWS than partner airlines have been with CX DM/GO. I've seen many OWE's saying that CX treats them better than the OW airline they have their FFP with. I would assume that still stands today. But I would think now the airline believes it has little additional benefit for them. The new restrictions (regardless if they are temporary or not) on switching FFPs on a booking/boarding pass may very well suggest that.
#79



Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,226
Historically CX has been far more generous with partner OWE/OWS than partner airlines have been with CX DM/GO. I've seen many OWE's saying that CX treats them better than the OW airline they have their FFP with. I would assume that still stands today. But I would think now the airline believes it has little additional benefit for them. The new restrictions (regardless if they are temporary or not) on switching FFPs on a booking/boarding pass may very well suggest that.
#80


Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,584
from captive client marketing point of view, soneone who choose to be SL can easily be OWS with others so they fly with CX specically.out of will, thue granting higher OpUp to silver plebs over OWE to me is stupid marketing. wherever possible they should use op up as an opportunity to showcase their best to those not flying CX (alas OWE) as mainstream to get them to choose CX
#81


Join Date: Jul 2022
Location: Madrid
Programs: IB Platino / OWE. Mucci (de Barajas)
Posts: 3,236
from captive client marketing point of view, soneone who choose to be SL can easily be OWS with others so they fly with CX specically.out of will, thue granting higher OpUp to silver plebs over OWE to me is stupid marketing. wherever possible they should use op up as an opportunity to showcase their best to those not flying CX (alas OWE) as mainstream to get them to choose CX
#82




Join Date: Jul 2018
Location: HKG, EXT, AGP
Programs: CX Gold (OW Sapphire), APEC
Posts: 171
from captive client marketing point of view, soneone who choose to be SL can easily be OWS with others so they fly with CX specically.out of will, thue granting higher OpUp to silver plebs over OWE to me is stupid marketing. wherever possible they should use op up as an opportunity to showcase their best to those not flying CX (alas OWE) as mainstream to get them to choose CX
#83
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,114
#84


Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,584
also for all practical purpose, silvers are nobody. anybody who really think waving silver status with DYKWIA attitude is a laughing stock. I am P1 with qantas (DM+ similar) but i am not a worthy customer, obtained this via creative routing to maximize the credits. i think i am nobody - the real wealthy that makes a diff to CX dont care about FFP they simply fork out ex hk C or D faes.
#85




Join Date: Jul 2018
Location: HKG, EXT, AGP
Programs: CX Gold (OW Sapphire), APEC
Posts: 171
its a fact. if one run commercial operation one should really be able to tell the difference of who will blindly fly you (i.e. "Silver Plebs") vs those possibly higher net worth OWE to fly with you again. Cx isnr earning revenue based on what FFP, rather earns revenue if OWE purchase 160 ticket stock lets get that straight.
also for all practical purpose, silvers are nobody. anybody who really think waving silver status with DYKWIA attitude is a laughing stock. I am P1 with qantas (DM+ similar) but i am not a worthy customer, obtained this via creative routing to maximize the credits. i think i am nobody - the real wealthy that makes a diff to CX dont care about FFP they simply fork out ex hk C or D faes.
also for all practical purpose, silvers are nobody. anybody who really think waving silver status with DYKWIA attitude is a laughing stock. I am P1 with qantas (DM+ similar) but i am not a worthy customer, obtained this via creative routing to maximize the credits. i think i am nobody - the real wealthy that makes a diff to CX dont care about FFP they simply fork out ex hk C or D faes.
#86


Join Date: Aug 2018
Posts: 217
#87


Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,584
but i only fly PEY recently sk not sure if they dont do for economy now (last time i flew Y was probably 2yr ago for random bangkok weekend and i did get water and all that)
#88


Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,584
I would think the average SL flies more on CX than the average OWE (FT heavily gives the impression that many OWE regularly fly on CX). I guess that is what matters to the airline, and arguments can be made for and against it. But I mean, I think that such recent action was done because of the fact that CX consistently treated OWEs better than many OW airlines treat DMs. Perhaps the complaints piled up.
#89




Join Date: Jul 2018
Location: HKG, EXT, AGP
Programs: CX Gold (OW Sapphire), APEC
Posts: 171
My point couldn't be much clearer. Yes, I see the logic behind your suggestions, but it is evident CX is no AA/BA, and therefore, a fine line between maximising profits and loyalty recognition is walked. Why should a OWE be of more inherent value to CX than its own members if, for example, there's next to no recognition and additional onboard benefits on other partner airlines like AA? If there was some sort of reciprocity to a sufficient degree, this would be a non-issue. If all OW airlines choose to prioritise their very own members first (even the entry tier + second status levels), it's only natural for CX to follow suit.
#90
Join Date: Dec 2024
Posts: 178
may be a SL give more profit than a OWE , the OWE may/may not travel a lot on CX , but a SL should be kind of always travel on CX flight?
also , some OWE are lifetime , they may be just a one-time travel on CX flight , dont really giving CX profit at all .
plus , it is known that some OWE are actually fake OWE , they never even bought a single cheap econ ticket in their whole life.
so , after all these , may be they got the conclusion of SL have higher value than OWE .


