CX upgrade priority query
Oct 12, 2016 | 12:18 am
#32
Join Date: Feb 2011
Location: HKG, TXL
Programs: CX DM
Posts: 566
Never got one but was told in NRT before at check-in that I received an opup from Y to PEY and might get one later to J. Unfortunately didnt happen in the end.
I guess you have to be extremely lucky and a couple of factors have to happen.
- Heavily overbooked.
- No other members in the next cabin class, probably not even GR.
- No higher tier members who also got upgraded to the next class
I guess you have to be extremely lucky and a couple of factors have to happen.
- Heavily overbooked.
- No other members in the next cabin class, probably not even GR.
- No higher tier members who also got upgraded to the next class
Oct 12, 2016 | 1:16 am
#33
Join Date: Jul 2015
Location: SYD | HGH
Programs: CX DM, Hyatt Globalist, Hilton DM, Marriott Plat
Posts: 2,152
Never got one but was told in NRT before at check-in that I received an opup from Y to PEY and might get one later to J. Unfortunately didnt happen in the end.
I guess you have to be extremely lucky and a couple of factors have to happen.
- Heavily overbooked.
- No other members in the next cabin class, probably not even GR.
- No higher tier members who also got upgraded to the next class
I guess you have to be extremely lucky and a couple of factors have to happen.
- Heavily overbooked.
- No other members in the next cabin class, probably not even GR.
- No higher tier members who also got upgraded to the next class
So I guess for a Y to J op up at check in to happen, the whole PEY class needs to be full with pax either travelling together or not even with AM.
Oct 12, 2016 | 4:14 am
#34
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,159
Sometimes I really want to throw the book out. My brother, CX nothing, redemption ticket on PE(T) (from me (GR)), managed to score an op-up to J on CX101 tonight.
When CX introduced PE I thought this may happen - instead of upgrading DMs, GOs, OWEs and what have you from Y to J, the whole PE cabin gets moved up front first regardless of fare and then the status pax to PE. Of course I didn't imagine this will happen on a redemption ticket for a CX/QF/OW nobody who takes CX only two times a year.
When CX introduced PE I thought this may happen - instead of upgrading DMs, GOs, OWEs and what have you from Y to J, the whole PE cabin gets moved up front first regardless of fare and then the status pax to PE. Of course I didn't imagine this will happen on a redemption ticket for a CX/QF/OW nobody who takes CX only two times a year.
Oct 12, 2016 | 6:05 pm
#35
Join Date: Jul 2015
Location: SYD | HGH
Programs: CX DM, Hyatt Globalist, Hilton DM, Marriott Plat
Posts: 2,152
My guess is that all the other elite flyers in PEY were also upgraded to J, before him. There are only 21/32/34 PEY seats, and CX could only sold less than half of them and still need the space for the Y op-ups.
Since the guarantee Y fare gone, I've been forced to used my travel agent more and I do fine they some times have a different fare class availability. I have once be able to secure a V class ticket when CX's lowest fare was only B class. How does that work?
Oct 12, 2016 | 9:53 pm
#37
Join Date: Jun 2009
Location: HKG
Programs: CX Diamond
Posts: 212
I've had a two-step Y-F upgrade on KA from PVG-HKG. Check-in at PVG was Y-J, and at the gate my BP got the magical red light and the gate agent scribbled "1A" over my seat number (no new BP at the gate).
There was only one other person in F, not an upgrade, but we both got F meals.
There was only one other person in F, not an upgrade, but we both got F meals.
Oct 14, 2016 | 10:28 am
#38
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
I've had a two-step Y-F upgrade on KA from PVG-HKG. Check-in at PVG was Y-J, and at the gate my BP got the magical red light and the gate agent scribbled "1A" over my seat number (no new BP at the gate).
There was only one other person in F, not an upgrade, but we both got F meals.
There was only one other person in F, not an upgrade, but we both got F meals.
F was full, in standard F service, but no idea which are paid F which are op-up like me...
Oct 14, 2016 | 9:01 pm
#39
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
I've had a two-step Y-F upgrade on KA from PVG-HKG. Check-in at PVG was Y-J, and at the gate my BP got the magical red light and the gate agent scribbled "1A" over my seat number (no new BP at the gate).
There was only one other person in F, not an upgrade, but we both got F meals.
There was only one other person in F, not an upgrade, but we both got F meals.
Oct 15, 2016 | 6:54 pm
#40
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 8,134
I haven't heard of 2-step upgrades for a long time. It is definitely not CX/KA standard procedure. In fact the only other time I heard of it was for yours truly. It was when Elite was just merged into MPC (around the beginning of 2007), and I was probably the only DM on a HKG-PEK flight while the other Elite elites were still working their way to DMs. I was op-upped at check-in and again at the gate. F was not full. I was the first one who was offered a choice for breakfast, and I had a bowl of very nice congee.
Oct 15, 2016 | 8:27 pm
#41
Join Date: Jun 2016
Programs: Marriott Titanium, Hilton Diamond, Hyatt Explorist, Marco Polo Gold
Posts: 1,084
Another anecdote experience to share. 3 men team going on a trip to Indonesia. On SFO - HKG I was in C class and my two teammates are both in Y+ class. One DM, and the other is OWS (AA PLT). Upon boarding, one of my teammate gets the surprise red-light, and promptly handed a C class boarding pass. No it's not the DM, but it is the OWS.
I have observed this "out of order" upgrades too often in my multi-personnel trips on Cathay that I am (myself, my anecdotal experiences) firmly in the belief that Cathay has a multi-variable system for upgrading people and not just the logical order of: DM, GO, OWE, OWS, SL... that is commonly believed in this forum.
I have observed this "out of order" upgrades too often in my multi-personnel trips on Cathay that I am (myself, my anecdotal experiences) firmly in the belief that Cathay has a multi-variable system for upgrading people and not just the logical order of: DM, GO, OWE, OWS, SL... that is commonly believed in this forum.
Oct 15, 2016 | 8:31 pm
#42
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 3,087
Another anecdote experience to share. 3 men team going on a trip to Indonesia. On SFO - HKG I was in C class and my two teammates are both in Y+ class. One DM, and the other is OWS (AA PLT). Upon boarding, one of my teammate gets the surprise red-light, and promptly handed a C class boarding pass. No it's not the DM, but it is the OWS.
I have observed this "out of order" upgrades too often in my multi-personnel trips on Cathay that I am (myself, my anecdotal experiences) firmly in the belief that Cathay has a multi-variable system for upgrading people and not just the logical order of: DM, GO, OWE, OWS, SL... that is commonly believed in this forum.
I have observed this "out of order" upgrades too often in my multi-personnel trips on Cathay that I am (myself, my anecdotal experiences) firmly in the belief that Cathay has a multi-variable system for upgrading people and not just the logical order of: DM, GO, OWE, OWS, SL... that is commonly believed in this forum.
Not like (or not should, as per the op up order that we all know) it matters, but were both of your teammates on separate reservations, any bassinet seats/special meal, or different booking class?
(Don't mind if that's true...i've always fantasized about op up from J to F on ORD route but I know it's hard...
)
Oct 15, 2016 | 9:24 pm
#43
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
I also don't believe that the commonly held belief on this board as to how upgrades are awarded is true. The bottom line is that whatever algorithm is used is unknown to us and it's hard to "game" the system.
Oct 16, 2016 | 8:02 pm
#45
Join Date: Feb 2011
Posts: 5,797
Another anecdote experience to share. 3 men team going on a trip to Indonesia. On SFO - HKG I was in C class and my two teammates are both in Y+ class. One DM, and the other is OWS (AA PLT). Upon boarding, one of my teammate gets the surprise red-light, and promptly handed a C class boarding pass. No it's not the DM, but it is the OWS.
I have observed this "out of order" upgrades too often in my multi-personnel trips on Cathay that I am (myself, my anecdotal experiences) firmly in the belief that Cathay has a multi-variable system for upgrading people and not just the logical order of: DM, GO, OWE, OWS, SL... that is commonly believed in this forum.
I have observed this "out of order" upgrades too often in my multi-personnel trips on Cathay that I am (myself, my anecdotal experiences) firmly in the belief that Cathay has a multi-variable system for upgrading people and not just the logical order of: DM, GO, OWE, OWS, SL... that is commonly believed in this forum.
Given how frequently CX upgraded me from Y+ to J when i first started flying them, and how they have copied so many other elements of BA's business, it wouldn't surprise me if they followed that too.