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CX WILL interline to other oneworld airlines if travelling on separate PNRs

Old Jun 12, 2016, 10:18 pm
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Last edit by: Calchas
As of 1 January 2017, CX will interline on separate tickets to their airline partners once again.

to 31 Dec 2016 CX Agents' advisory http://www.cxagents.com/cxa/gc/en_HK/ln2
from 1 Jan 2017 http://www.cathaypacific.com/cx/en_H...e-tickets.html

Ausbt article: http://www.ausbt.com.au/cathay-pacif...-baggage-rules
http://www.ausbt.com.au/did-oneworld...of-a-nightmare
http://www.ausbt.com.au/oneworld-air...ecting-flights

AA: will not check through separate PNRs (own or partner) https://ssc.aa.com/prmportal_enu/Age...%20Tickets.pdf
MH: still check through two PNRs (own or partner)
CX/KA: check through CX/KA separate PNRs. Will resume checking through to partners starting 1 Jan 2017 http://www.cathaypacific.com/cx/en_H...e-tickets.html
JL: Will through check. http://www.jal.co.jp/en/info/inter/161003.html
QR: will check through separate PNRs (own or partner) from 01 MAR. https://www.ausbt.com.au/qatar-airways-ditches-oneworld-s-restrictive-baggage-rules
QF: Will check through QF to QF separate PNRs, will not check through partner separate PNRs (from 1 Sep 2016)
BA: Will not check through partner or other airlines' separate PNRs. WIll not check through BA-BA on seperate PNR's (as of 15 Nov 16)
IB: Will check through IB to IB separate PNRs
LA: will not check through separate PNRs (own or partner)
AY: Will check through AY to AY separate PNRs, will not check through partner separate PNRs
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CX WILL interline to other oneworld airlines if travelling on separate PNRs

Old Jun 3, 2016, 7:29 pm
  #1  
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CX WILL interline to other oneworld airlines if travelling on separate PNRs

Hi, I have heard that OW members will no longer check baggage to final destination if the two sections of flights are not on the same ticket. Is that true? If it is, when will this regulation be effective? Thanks.
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Old Jun 3, 2016, 7:36 pm
  #2  
sxc
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I don't believe there has been anything official about this. Have you seen anything published?

CX is very good at interlining baggage where possible.
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Old Jun 3, 2016, 8:24 pm
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As far as I know, MH is the only OW member that doesn't play nice when it comes to transferring between 2 itineraries.
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Old Jun 3, 2016, 10:50 pm
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Originally Posted by Penguinmoon
As far as I know, MH is the only OW member that doesn't play nice when it comes to transferring between 2 itineraries.
Many recent reports of BA refusal on luggage interlining for separate PNRs (even both are on BA metals) or single PNR but two carriers.
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Old Jun 4, 2016, 5:04 am
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I haven't seen any threads on BA, but this would suck for me. Have a BA to CX flight in October I was planning on transferring luggage on different tickets....
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Old Jun 4, 2016, 7:13 am
  #6  
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QR refused to check my bags through to NRT yesterday citing a new OW policy effective 1 June.

Last edited by felixtae; Jun 4, 2016 at 7:45 am
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Old Jun 4, 2016, 7:33 am
  #7  
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Originally Posted by lewisyu
Many recent reports of BA refusal on luggage interlining for separate PNRs (even both are on BA metals) or single PNR but two carriers.
?? Where exactly are these "many recent reports"? AFAIK, BA policy is and remains that they will interline baggage:
1) on any carrier if on the same ticket;
2) on separate tickets only if the connection is to an OW airline.
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Old Jun 4, 2016, 11:24 am
  #8  
 
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Originally Posted by felixtae
QR refused to check my bags through to NRT yesterday citing a new OW policy effective 1 June.
So either OW's website is incorrect, your stopover time is 12+ hours, or DOH has a new special policy effective 1 June...

https://www.oneworld.com/airports-de...-during-travel
oneworld transfers
If you are travelling on connecting oneworld flights, your luggage will be checked through to your final destination at the time of check-in.*
If the time between connecting oneworld flights is more than 12 hours, you may need to collect your luggage on arrival and check-in again with the outbound carrier.

...

*You may be required to collect and re-check your bags at certain airports due to local security or customs policies.
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Old Jun 4, 2016, 11:56 am
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Originally Posted by NickB
?? Where exactly are these "many recent reports"? AFAIK, BA policy is and remains that they will interline baggage:
1) on any carrier if on the same ticket;
2) on separate tickets only if the connection is to an OW airline.
Several reports about problem interlining luggage.
https://www.flyertalk.com/forum/brit...aggage-qr.html
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Old Jun 4, 2016, 12:02 pm
  #10  
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Originally Posted by sscywong
So either OW's website is incorrect, your stopover time is 12+ hours, or DOH has a new special policy effective 1 June...

https://www.oneworld.com/airports-de...-during-travel

It was QR 1018 connect to CX 738, only less than 2 hrs at DXB. Thus, it cannot be sure to long connections.
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Old Jun 4, 2016, 8:17 pm
  #11  
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Originally Posted by lewisyu
Several reports about problem interlining luggage.
https://www.flyertalk.com/forum/brit...aggage-qr.html
... but some of these reports date back to eons ago. IMO, post #47 in that thread sums up the situation exactly right:
Originally Posted by Nuster
The key question is : has there been a policy change?

It does not appear so, certainly as neither BA nor Oneworld have communicated any change.

Therefore it follows that this is BA staff incompetence.

It has happened to me about 5 times over the years - every time at the First check in in LHR and every time I escalated until it was successfully resolved.
It is quite significant that most of these reports are from LHR. Let us not forget that BA at LHR rotates ground staff between all positions. As a result, most of these agents are jacks-of-all-trade that can do the basics of anything but struggle with anything beyond the plain vanilla. All that the thread suggests is that quite a few BA agents at LHR struggle with interlining bags just as much now as they ever did.
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Old Jun 4, 2016, 9:42 pm
  #12  
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Originally Posted by sxc
I don't believe there has been anything official about this. Have you seen anything published?

CX is very good at interlining baggage where possible.
Thanks. That sounds good. Some of my friends said that they had already experienced such trouble. The source however is unknown.
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Old Jun 4, 2016, 9:43 pm
  #13  
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Originally Posted by felixtae
QR refused to check my bags through to NRT yesterday citing a new OW policy effective 1 June.
Exactly. That is really awful.
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Old Jun 5, 2016, 7:42 am
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It's a OW policy that came into effect on the 01JUN, it's on all separate tickets including OW airlines.
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Old Jun 5, 2016, 10:15 am
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Originally Posted by planesailing38
It's a OW policy that came into effect on the 01JUN, it's on all separate tickets including OW airlines.
I think this explains why CX staff keep emphasizing "your flights are all on CX and KA right?" when I asked a question on check baggage involving two tickets today.....
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