Cathay First is overrated
#106


Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,245
There are other small issues, like me paying cash for a ticket 2 days before departure and getting seat 2D or 4D (back in the 74K days), when redeemers assigned preferred seats 180 days ago or whatever. This kinda rubs me the wrong way. I do think the window seats in F are superior to the middles, and back on the 74K/74A days I didn't really like 4D very much either (plus it couldn't fit my plug-in headphones because the headphone cubby was smaller than the rest). But hopefully this helps explain.
#107
FlyerTalk Evangelist




Join Date: Nov 2000
Posts: 16,092
(There is nothing private about CX F on B777. This myth ought to be debunked for good. )
All other 777 F have a 1-2-1 configuration compared to 1-1-1 on Cathay. Not sure but i definitely consider that more private especially the first aisle on cathay 777 since on seats 1a and 2 a are meant to be served by that aisle.
All other 777 F have a 1-2-1 configuration compared to 1-1-1 on Cathay. Not sure but i definitely consider that more private especially the first aisle on cathay 777 since on seats 1a and 2 a are meant to be served by that aisle.
Sorry, I doubt you have actually been to either LH FCT or FCL. The bold part highlighted by me suggest you have not actually been to either. Had you actually been as you claimed you did, you would have known they have private day bedrooms in both FCT or FCL for customers to use on a first come come first serve basis. They are entirely enclosed private rooms which can be locked.
#108




Join Date: Mar 2012
Location: world
Programs: all
Posts: 1,422
Except many other carriers put their flagship products on non-B777 aircraft. :-:
Well, maybe after you witnessed how 3 American teenagers managed to take over the CX F cabin in a B777 and *overwhelmed* everyone else? There is nothing remotely *private* about CX F seats, anyone who walks by your seat can see clearly what you are doing without even trying. Anything else is just hair splitting.
Sorry, I doubt you have actually been to either LH FCT or FCL. The bold part highlighted by me suggest you have not actually been to either. Had you actually been as you claimed you did, you would have known they have private day bedrooms in both FCT or FCL for customers to use on a first come come first serve basis. They are entirely enclosed private rooms which can be locked.
Well, maybe after you witnessed how 3 American teenagers managed to take over the CX F cabin in a B777 and *overwhelmed* everyone else? There is nothing remotely *private* about CX F seats, anyone who walks by your seat can see clearly what you are doing without even trying. Anything else is just hair splitting.
Sorry, I doubt you have actually been to either LH FCT or FCL. The bold part highlighted by me suggest you have not actually been to either. Had you actually been as you claimed you did, you would have known they have private day bedrooms in both FCT or FCL for customers to use on a first come come first serve basis. They are entirely enclosed private rooms which can be locked.
Interesting that you have a crystal ball and know where i have been, The day beds in Lufthansa F are separate sleeping rooms for sleeping only. Its not a big bathroom like the cabana with a daybed large area and a tub. don't compare apples and oranges.
#109
Join Date: Apr 2012
Posts: 74
It's coming back in 2016
https://en.wikipedia.org/wiki/Maybac...rcedes-Maybach
https://en.wikipedia.org/wiki/Maybac...rcedes-Maybach
#110
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Guava highlighted the day bed. I am not sure where that is a bed or a sofa. It is wide enough as a bed for two persons (marginal though), and is definitely wide enough for me to sleep on with plenty of room. Unfortunately there are only five cabanas rooms.
#111
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,134
I can't comment on FCT or TPR or toothbrushes in toilets or bars cos I travel on miles and am challenged to muster the *A miles or the annual leave to do all that.
But I'm thinking - even if kat007 and guava are right, so what? CX F doesn't have to actually be the best in the sky, just maybe market itself to be.
The key fact is CX only has to compete for O&D traffic. You can't fly F-to-F through HK for a lot of CX's destinations (and if we call KA "F" for what it really is then KA has no F at all).
So the ME3 can put a Relais & Chateaux property on an A380 and fly it here but still not take a lot of CX's F traffic.
To me the only thing CX has to do for F is offer enough to convince a few J passengers to pay three or four times the J fare to go F. Some of the rest will go to award seats.
And I'm not surprised it's not finding this offering profitable over time.
But I'm thinking - even if kat007 and guava are right, so what? CX F doesn't have to actually be the best in the sky, just maybe market itself to be.
The key fact is CX only has to compete for O&D traffic. You can't fly F-to-F through HK for a lot of CX's destinations (and if we call KA "F" for what it really is then KA has no F at all).
So the ME3 can put a Relais & Chateaux property on an A380 and fly it here but still not take a lot of CX's F traffic.
To me the only thing CX has to do for F is offer enough to convince a few J passengers to pay three or four times the J fare to go F. Some of the rest will go to award seats.
And I'm not surprised it's not finding this offering profitable over time.
#112
FlyerTalk Evangelist



Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold/OW emerald, QR
Posts: 17,074
I can't comment on FCT or TPR or toothbrushes in toilets or bars cos I travel on miles and am challenged to muster the *A miles or the annual leave to do all that.
But I'm thinking - even if kat007 and guava are right, so what? CX F doesn't have to actually be the best in the sky, just maybe market itself to be.
The key fact is CX only has to compete for O&D traffic. You can't fly F-to-F through HK for a lot of CX's destinations (and if we call KA "F" for what it really is then KA has no F at all).
So the ME3 can put a Relais & Chateaux property on an A380 and fly it here but still not take a lot of CX's F traffic.
To me the only thing CX has to do for F is offer enough to convince a few J passengers to pay three or four times the J fare to go F. Some of the rest will go to award seats.
And I'm not surprised it's not finding this offering profitable over time.
But I'm thinking - even if kat007 and guava are right, so what? CX F doesn't have to actually be the best in the sky, just maybe market itself to be.
The key fact is CX only has to compete for O&D traffic. You can't fly F-to-F through HK for a lot of CX's destinations (and if we call KA "F" for what it really is then KA has no F at all).
So the ME3 can put a Relais & Chateaux property on an A380 and fly it here but still not take a lot of CX's F traffic.
To me the only thing CX has to do for F is offer enough to convince a few J passengers to pay three or four times the J fare to go F. Some of the rest will go to award seats.
And I'm not surprised it's not finding this offering profitable over time.
.CX strength in F is the nonstop flight. Someone who pays F (personally or though company) will not switch to ME3 F with a stopover in DXB whatever the added luxury on EK (EY and QR do not fly F to HKG).
Two other remarks.
I have flown some 20 or more CX F flights to/from Europe in the past eight years (paid, upgrade or full awards). I (or my wife) often chat with other pax. This is good for building business relations. I do not remember ever engaging conversation with an AA full award guy. There are indeed quite a few upgrading with miles from J, mostly CX or BA FFPs. I regard those as semi-paid F, enjoying the luxury of F over J once in a while in their busy business travel schedule.
I am old and loaded with hand luggage. Quite painful to land after a long flight and tire my knees with a long walk. My main complaint with CX F is that they don't provide buggy. I know that I can grab one for only HKD60, but they are often none available; and I do not wish to spend the time trying to book one. CX F should provide it, especially for the low cost (CX is probably charged less than 50).
PS: A lot of pax do not have to pay three or four times J fare. I usually get CX F for twice or less than twice the cheapest-available business class fare.
Last edited by brunos; Dec 4, 2015 at 2:56 am
#113


Join Date: Aug 2004
Posts: 1,033
After doing some researches Best HKG-JFK flight in F? following a bad experience with JL F where food was almost non-existent due to being a red eye flight, lounge at SFO was very bad and opened VERY limited time of two hours... OP was shocked about the high taxes to be paid for the redemption.
After being reassured about his concerns Are these fees/taxes normal? I can see why getting a second PJ was important to recover the 70$ out of pocket.
One of the funniest post in a while!
After being reassured about his concerns Are these fees/taxes normal? I can see why getting a second PJ was important to recover the 70$ out of pocket.
One of the funniest post in a while!
#115
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,586
#116
FlyerTalk Evangelist


Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,883
You cannot upgrade with BA miles (avios) on a CX-operated flight. Using BAEC, you can only upgrade with miles on BA, IB and AA-operated flights. If they are using BAEC, then they are on a full miles award, not an upgrade award.
#117
FlyerTalk Evangelist




Join Date: Nov 2000
Posts: 16,092
Whereas at HKIA, the baseline for anyone - including non-elite/premium status is already very, very high. So my point is about the fact the airport is already quite efficiently laid out. My personal opinion here, but for me it isn't as necessary for CX to have fancy ground services due to the significantly higher (IMO) base of ground services and efficiency HKIA already offers everybody. So let's say FRA basic (non premium, non elite) passenger experience baseline is a 2/10.
Actually, I do know some people that have switched to CX (and even UA!) thanks to AC switching to 10 across in Y.
Now, the type of fare buyers they attract are the ones paying CAD 800-900 to HKG/BKK/MNL r/t from YVR.
(and some of the people that have switched to CX have actually been happy to pay the bit extra.)
Now, the type of fare buyers they attract are the ones paying CAD 800-900 to HKG/BKK/MNL r/t from YVR.
(and some of the people that have switched to CX have actually been happy to pay the bit extra.)
To dismiss all economy class pax as undesirable would be a monumental business mistake.
And there are none in the Pier or any kind of Day Room. Cathay makes it clear with the new The Pier that they are getting rid of the cabanas because they take up too much space and they don't want their pax to use the lounges as pseudo-hotels per a The Pier staff. Once again, I think CX is making a mistake with this decision. While HKG is not DBX or DOH, it is still a hub airport with sufficient amount of traffic around the clock. Even an airport like FRA where there are much less traffic after 10PM understand that business travellers value their nap time and day rooms are a welcome addition. It's perfectly justifiable not wanting to turn lounges into pseudo-hotels, that I can agree with but to eliminate day rooms, no, terrible idea. And you know what happens with these new CX lounges? So some guests instead just commandeered public space, took off their shoes & soxes and turned certain area into their "private beds". It looked absolutely awful and 3rd world like. I saw it last month, it wasn't pretty.
But I'm thinking - even if kat007 and guava are right, so what? CX F doesn't have to actually be the best in the sky, just maybe market itself to be.
The key fact is CX only has to compete for O&D traffic. You can't fly F-to-F through HK for a lot of CX's destinations (and if we call KA "F" for what it really is then KA has no F at all).
So the ME3 can put a Relais & Chateaux property on an A380 and fly it here but still not take a lot of CX's F traffic.
To me the only thing CX has to do for F is offer enough to convince a few J passengers to pay three or four times the J fare to go F. Some of the rest will go to award seats.
And I'm not surprised it's not finding this offering profitable over time.
I think your sentiment and that of brunos who agreed with you oversimplified the situation. First Class traffic is especially difficult to maintain and very expensive but they are also extremely profitable when done well. The problem with CX's strategy is its internal inconsistency. There are only 6 F seats per CX flight on a B777 - which is consistent with the industry's trend. But by reducing the number of F seats, the logic is maintain a small but exclusive yet demanding audience. Instead, CX has been busy cutting corners here and there, which is detrimental to how the product is perceived by the discerned travellers it supposedly wants to keep when it reduced the number of seats to 6. Simply put, you can't have your cake and eat it too. Airlines like AF has also gone for the exclusive approach by reducing their seats but they focused on upping their offering by bringing back the caviar service and enchanced the La Premire lounge in their CDG homebase. Others like BA instead, adopted a competitive pricing model where their F class capacity is higher, allowing BA to compete in the F market with lower prices, whether directly or indirectly. So BA is one of the very few majors who don't have caviar in F but they have been upfront about it with their very attractive prices. CX is acting like AF and BA simultaneously and that is not a good thing - it's unclear whom the CX management think they are targeting, the discerned travellers or those who are willing to pay little more than J or sometimes even less than J to fly F?
Suffice to say, I think both the points you are making and that of percysmith are a little outdated. They may very well be true 10 years ago, but not anymore.
#118
Join Date: Jul 2011
Location: Asia Pac
Programs: AA UA DL AS CXDM JL NH Hilton Hyatt Marriott SPG IHG
Posts: 545
Just to say that the "divider thing" never works for me! I don't feel any privacy with a tiny thin divider. That's why for CX J I always opt for A/K seat, and CX F feels far more private to me than anything that relies on an divider.
#119
Formerly known as jsfrSuperElite




Join Date: Feb 2008
Location: Hong Kong, Montreal
Programs: Air Canada SE100K-1MM, Hilton Honors Lifetime Diamond
Posts: 590
In fact, it wasn't just the European airlines, even as far back as 2008, Dubai - by extension, the UAE fought a very public battle with Canada over EK's landing rights in Canada. The dispute got so bitter that the UAE retaliated by imposing visas on Canadians, opposed Canada's bid on UN Security Council and tried to remove ICAO from Montreal. Canadian government retorted by inferring the UAE as being a terrorist country. All for what? The Canadian government tried to protect Air Canada from EK's competition.
As for the Canadian government inferring that the UAE is a terrorist country, you should get your facts straight and read the last sentence of the second paragraph:
http://www.canadainternational.gc.ca....aspx?lang=eng
#120


Join Date: Jun 2010
Location: ZQN
Posts: 3,238
After doing some researches Best HKG-JFK flight in F? following a bad experience with JL F where food was almost non-existent due to being a red eye flight, lounge at SFO was very bad and opened VERY limited time of two hours... OP was shocked about the high taxes to be paid for the redemption.
After being reassured about his concerns Are these fees/taxes normal? I can see why getting a second PJ was important to recover the 70$ out of pocket.
One of the funniest post in a while!
After being reassured about his concerns Are these fees/taxes normal? I can see why getting a second PJ was important to recover the 70$ out of pocket.
One of the funniest post in a while!
Sometimes I am delighted to hear some over-entitled passengers/elites who forced UA/AA to change their award chart. You got some potential to be a great auditor.


