As far as catering YVR-JFK is concerned, it bears mentioning that YVR originating pax will likely have eaten and want nothing more than to sleep as much as possible. Those who originated in HKG may well be more alert during the flight, but are still on a 5 hour overnight leg that arrives at 7 am local.

The thing that is really missing from this service is breakfast. Boarding in YVR I don't want dinner, or supper. I want four hours kip followed by a decent breakfast.

Ha, yea just shows they can't plese everyone. I booked the flight so I could head straight to a breakfast meeting in NY. I wanted to sleep until the absolute last possible moment allowable before landing. Similar to what I do ex-DXB. I guess provided they kept the lights off I wouldn't have an issue, although inevitably the clanging of plates is a possible way to get woken up.


...but yea, thinking on it I don't really want supper either. I just want to sleep the whole damn time. Breakfast makes more sense for the ex-YVR crowd than dinner.

Kat007: Please fly your preferred carrier next time so that we can enjoy CX F peacefully next time.

+1

IMO you can't give real feedback on a flight until you've done 10x on the same sector/cabin within 12 months. Everyone has their off day - even passengers.

I get help with carry-on almost all the time-personnel asks for assistance, or just grab it - especially if they see I have a few items. The Pier has a very thick carpet, and it is extremely hard to drag something over it, but a girl I asked about foot massage (they were booked for the next five hours, so I didn`t get it either-and so no cabanas at The Wings-they said no chance) just took off, and I followed her with my few carry ons. This is NOT acceptable for First Class service no matter if you personally ever received such help.

[QUOTE=Paulakers2010;25787286]
3. How exactly the food was bad in HKG-YVR? What food was bad? Perhaps the food was not to your liking?

Maybe those who never had good HK (or Western) food find that good, but I lived in HK and Europe for some time, so no, I don`t like awful food, which was on the first leg HKG-YVR.

I wish that was the case here, but I guess you judge for yourself and present such behavior yourself.

I had a great day, but CX surely spoiled it for me.

P.S. Your comment about "king sitting there" is just too silly. I fly in F very frequent, so that newbie attitude you describe is opposite from my behavior.

Sounds like what you need, is a nanny instead.

What does this have to do with anything??

Out of date??? What were you expecting? A Japanese electronic toilet?

You can't be serious right? Did you s* in your pants throughout the 12 hour flight, that you needed a second pair??

Yeah, seems like you do fly in F quite regularly.

Perhaps you should continue churning all those credit cards of yours and try United First next?

On several TPAC F flights on CX, I asked for more than one PJ, and has never been denied. Guess smiles and "thank you" do get a long way!

I am a captive of CX IFE, JL is no comparison at all!!

Ditto. I don't often ask for extra pairs, but when I do I have never been denied. On an F flight JFK-HKG last month, I had a FA aggressively trying to give me another. She was quite aggressive in trying to ensure I got a second...I mentioned my significant other, which is what spurred her trying to give me another to take home. My significant other has plenty anyway, and I declined. But she returned to my seat 2-3x including right before landing making sure I didn't want another pair.

The amenity kits seem to be much tighter inventory. On return flights I frequently ask to swap mine for a female version, which I gift to family members (I am a male)...because I can just reuse the amenity kits from the outbound sector I got a few days before. Often, the FAs mistakenly think I'm asking for a second amenity kit. I've been "denied" multiple amenity kits on many occasions.

I have had 15+ sectors on CX F this year. In my opinion, the soft product is at times uneven but I don't really think there is any product in the air now that can match the hard product.
There's always going to be cutbacks, and CX is no different. For now though, their alternatives still outpace the competition, imo.

I prefer The Pier, as it is a much quieter lounge but everytime I've been through The Pier or The Wing, I find very little to complain about. Usually, the only complaint I do find is that the waitstaff is not topping off my champagne as much as I would like

I chuckled but also

With in excess of forty long haul F sectors under my belt so far this year (and twenty odd of them on CX) I can happily say that IMHO it is the best F product in the sky all things considered. The bed is divine, the food generally excellent and the staff are remarkably attuned to pax needs. Yes occasionally something goes wrong but then nobody and no one is perfect!

Wow...

Just off Our 3 rd F trip with CX still one of the better F experiences. (TK,TG,LX,LH,BA,JAL,OZ) enjoyed 'the Wing' Use of cabana, In flight services +dinning only 'Huge negative 'was the boarding at gate4 no escort no FirstClass line ! Writing to Cathay with Review