Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Cathay Pacific | Cathay
Reload this Page >

Will I be protected on this itinerary?

Community
Wiki Posts
Search

Will I be protected on this itinerary?

Thread Tools
 
Search this Thread
 
Old Aug 8, 2015 | 6:20 pm
  #1  
Original Poster
 
Join Date: Aug 2015
Posts: 62
Will I be protected on this itinerary?

Hi,

I'll be travelling:

USA-HKG
HKG-TPE
HKG-USA

On an Asia Miles award redemption. And then a separate
KHH/TPE-HKG ticket on Avios.

The TPE-HKG-USA will be a transit in HK of less than 24 hours on the same day. All four journeys on Cathay Pacific.

I know the official answer is I won't be protected in case the TPE-HKG flight is delayed since it's on a different ticket. But I read that Cathay has been pretty accommodating in this area - and this will be transiting through HKG too.

So what you think? Will I be protected / put on the next HKG-USA flight if my TPE-HKG flight ends up being delayed / cancelled due to WX, etc?
Carrie So is offline  
Old Aug 8, 2015 | 6:32 pm
  #2  
FlyerTalk Evangelist
Community Builder
25 Years on Site
 
Join Date: Apr 2001
Location: MEL CHC
Posts: 22,926
Originally Posted by Carrie So
I know the official answer is I won't be protected in case the TPE-HKG flight is delayed since it's on a different ticket.
You answered your own question.
Mwenenzi is offline  
Old Aug 8, 2015 | 6:34 pm
  #3  
Original Poster
 
Join Date: Aug 2015
Posts: 62
Originally Posted by Mwenenzi
You answered your own question.
I'm looking for the unofficial answer / members' experiences.
Carrie So is offline  
Old Aug 8, 2015 | 7:39 pm
  #4  
All eyes on you!
15 Years on Site
 
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,245
Do you have any status with any airline?

I've been on a mixed itinerary JAL from Hawaii to Japan, then CX from NRT to HKG. Completely separate itineraries. JAL plane went tech and I was delayed a full day in Hawaii (....what a bummer. CX ticket was Y class, can't remember exact sub fare class but probably on the cheaper side. Yet...CX rebooked me the next day without any problem at all. It was a pleasure dealing with them actually.

I was CX DM at the time.
QRC3288 is offline  
Old Aug 8, 2015 | 8:21 pm
  #5  
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Feb 2013
Location: LA/NY/CHI
Programs: AS 100K, Hyatt Globalist, Marriott Titanium
Posts: 1,887
I thought its oneworld policy to protect pax when connecting between OW airlines even if they may be on different PNRs
jona970318 is offline  
Old Aug 8, 2015 | 9:59 pm
  #6  
 
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
A question: If your USA ports are the same, e.g. SFO, it will be much better to do SFO-HKG-TPE//KHH-HKG-SFO in one itinerary. You can save your Avios for something else and be protected in that case. I believe KHH-HKG is on KA.
cxfan1960 is offline  
Old Aug 8, 2015 | 10:29 pm
  #7  
30 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,344
Will I be protected on this itinerary?

CX will protect CX to/from CX/oneworld even on separate tickets.... there's a post on the inconclusive thread about protection across separate tickets where someone had written in to ask if a UL->CX on separate tickets would be protected and both airlines had replied in the affirmative. I had asked CX about a MH->CX transit and got the same response (though I didn't end up traveling on that booking).
jagmeets is offline  
Old Aug 9, 2015 | 3:27 pm
  #8  
Original Poster
 
Join Date: Aug 2015
Posts: 62
Originally Posted by jona970318
I thought its oneworld policy to protect pax when connecting between OW airlines even if they may be on different PNRs
Originally Posted by jagmeets
CX will protect CX to/from CX/oneworld even on separate tickets.... there's a post on the inconclusive thread about protection across separate tickets where someone had written in to ask if a UL->CX on separate tickets would be protected and both airlines had replied in the affirmative. I had asked CX about a MH->CX transit and got the same response (though I didn't end up traveling on that booking).
If that's true, then that's awesome. Thanks ^
Carrie So is offline  
Old Aug 9, 2015 | 3:28 pm
  #9  
Original Poster
 
Join Date: Aug 2015
Posts: 62
Originally Posted by cxfan1960
A question: If your USA ports are the same, e.g. SFO, it will be much better to do SFO-HKG-TPE//KHH-HKG-SFO in one itinerary. You can save your Avios for something else and be protected in that case. I believe KHH-HKG is on KA.
MPO will not release KHH/TPE-HKG due to married segment.
Carrie So is offline  
Old Aug 9, 2015 | 4:33 pm
  #10  
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
25 Years on Site
 
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,538
Originally Posted by jona970318
I thought its oneworld policy to protect pax when connecting between OW airlines even if they may be on different PNRs
Unfortunately there is no such policy for oneworld.

American Airlines (AA) has a policy that it will protect passengers, even on separate tickets, as long as you are connecting to or from an AA flight.

Other oneworld airlines may have their own policies (official or unofficial) when connecting to/from one of their own flights.

But there is no overall policy. It is wise to assume that separate tickets means you won't be automatically protected.
LHR/MEL/Europe FF is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.