Stupid question, but here goes.....I received the E mail inviting me to participate in this survey and I have just realised that I deleted it along with whole lot of other stuff. Is there any easy way of getting the invitation again, or should I forget it?

I'm not dreaming about getting the 5000 miles, I would have just liked to add my opinion about the hot towels, among other things !!!

Think that you need the link in the email...

...and I hope everyone tells them their J food & wine is (at least figuratively) total crap, because it is.

The link in the email is unique to each person because it didn't ask for my info at all when I did the survey.

jagmeets...alphaod.....

Thanks, so I guess I have to forget it then. Pity, but that'll teach me to be more careful about deleting E mails.

10 J sectors on CX. Got them for 9. Apparently I'm an easy passenger so they pick me. Go 10US inflight voucher for the first 3 surveys, but not for any of the subsequent ones.

Did highlight that CX food is and the regional J seat is a joke. But it doesn't matter anymore. I've switched airlines already. Go the email survey but you only stand a chance to win 40US amazon voucher or 5k AM.

I always get the survey on planes as well, it's really weird, both short/long haul and both Y/J. I don't mind filling it out, but always point out food isn't very good.

Completed the online one as well, definitely said no to all the cost cutting things they wanted to do. They only focused on long haul J for me too. They seem to be really interested in cost cutting, from staff in check ins (there are long lines in business already), to catering, to service on board (pre-departure drinks and hot towels really?). Instead of cutting things, perhaps they should focus on giving more to get more, because it is really getting approaching the point where a lot of other airlines offer far more service and equivalent hard products.

I think the other way round as it asked "Are you a MPC member" and "Which member tier are you in?" at the very beginning

Nevertheless I also think they have a hidden agenda in it... Even in my Y class survey I found that in every 5 +/- pages there will be one question that the "logical / real" response should on the other side of the scale compared with other questions

One example I could barely remember is about in-flight catering:

* The food on tray is well organised
* The tray is too packed / cramped (sort of like that) <-- Come on, there's not much stuff left on the tray already... How it can be packed?
* The tray fits the table well
etc etc

yeah I can see it... our smaller meal sizes and removal of the salad are in response to 'customer feedback'.

I really think CX is trying to go the western route which is removal of food altogether for regional routes. Not right away, but they are headed that direction.

When are they going to realize many people are loyal to them is because they are extraordinary, and when they become ordinary there's really no significant reason to stay loyal with them?

On the paper inflight surveys I've done a lot of them and as a result have a lot of CX pens. No free flights though unfortunately.

On the recent electronic survey there was a question about a 'quiet zone' so that you could sleep or work. I had my usual rant against closing window shades during day flights but pointed out that if you have a quiet zone for working you want natural light, and if you want a quiet zone for sleeping you want the cabin dark. Surprising someone hasn't thought that through.

Update to this survey. Just got an email saying I got 5000 Asia Miles. Looks like it wasn't a total waste of my time.




I would much rather have gotten 5000 Club Miles... at least for having to put up with all these devaluations.

And I got an email too... but just to say the survey has been completed and they thank everyone for their input (blah blah blah).

No prize.

No prize. +1.

+2...