In-flight surveys
#1
Original Poster

Join Date: Jan 2013
Posts: 152
In-flight surveys
Has anyone received (and filled out) on of those lengthy surveys distributed during flights? I think it's about 5 pages of 10 pt font. Apparently they draw one winner for a free CX flight (coach).
FWIW, I've only received them while flying F.
FWIW, I've only received them while flying F.
#4


Join Date: Sep 2013
Location: Beijing, Paris, Edinburgh
Programs: Marco Polo Diamond, Flying Blue Platinum for Life, GHA Black, IHG Platinum
Posts: 451
I've lost count of how many times I have filled it out, but I have the feeling that I am selected nearly every time (BTW, I always fly in J). Either the FAs like me, or more likely they have figured out - correctly - that I won't bark at them when they ask me to complete it !
Two things irritate me about the form:
- there is no space for comments
- there is a question about how many flights you have taken on that particular route and on other routes over the last 12 months, split between business and pleasure, and between CX/KA and other airlines...even reading it gives me a headache !
Two things irritate me about the form:
- there is no space for comments
- there is a question about how many flights you have taken on that particular route and on other routes over the last 12 months, split between business and pleasure, and between CX/KA and other airlines...even reading it gives me a headache !
Last edited by DernierVirage; Mar 24, 2015 at 9:23 am Reason: Typo corrected
#6




Join Date: Jul 2004
Location: HK, CA
Programs: CX GO, Miles&Smiles Elite, Accor Plus Diamond
Posts: 196
I have filled many of these surveys before 2007. One year I was rewarded with 10000 asia miles as a token of appreciation. Never filled one since then. I think the computer has pre-selected which pax to fill the survey.
#7


Join Date: May 2009
Posts: 6,978
No they don't, I'm pretty sure it is random because the FA always go up and down the aisles with it, looking for friendly faces to fill them.
#8
Original Poster

Join Date: Jan 2013
Posts: 152
Given the extent and detailed nature of the survey, I think more incentivizing passengers with more than a 5 dollar coupon (which presumably has a minimum purchase far higher than 5 bux) is required to help get more responses. Who knows though - maybe most people do indeed return them with hopes of getting a free flight!
Personally I did it the first time and the second I just tucked it away behind all the magazines!
Personally I did it the first time and the second I just tucked it away behind all the magazines!
#9


Join Date: May 2009
Posts: 6,978
Given the extent and detailed nature of the survey, I think more incentivizing passengers with more than a 5 dollar coupon (which presumably has a minimum purchase far higher than 5 bux) is required to help get more responses. Who knows though - maybe most people do indeed return them with hopes of getting a free flight!
Personally I did it the first time and the second I just tucked it away behind all the magazines!
Personally I did it the first time and the second I just tucked it away behind all the magazines!
#12
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines



Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, Hertz PC, Marriott Lifetime Plat, CO, 7H, BA, 8E
Posts: 44,372
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)
Have a couple pens from this ^
Have a couple pens from this ^
#14



Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,344
In-flight surveys
And just today, I received an email for an online survey, with 5000 Asiamiles or a USD40.9 Amazon voucher for every 20th respondent...
Used to get a lot of the inflight surveys, but the frequency had dropped a fair bit over the last couple of years.
Used to get a lot of the inflight surveys, but the frequency had dropped a fair bit over the last couple of years.

