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Thread: In-flight surveys
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Old Mar 29, 2015 | 3:33 pm
  #40  
Cathay Boy
All eyes on you!
15 Years on Site
 
Join Date: May 2009
Posts: 6,978
Originally Posted by LHR/MEL/Europe FF
yeah I can see it... our smaller meal sizes and removal of the salad are in response to 'customer feedback'.
I really think CX is trying to go the western route which is removal of food altogether for regional routes. Not right away, but they are headed that direction.

When are they going to realize many people are loyal to them is because they are extraordinary, and when they become ordinary there's really no significant reason to stay loyal with them?
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