How to assign F seats on CX on the 77W
Jun 29, 2013, 3:13 pm
#91
Join Date: Mar 2012
Posts: 123
Just as a follow up, I got an explanation from a call center agent. She put me back in 2A but said that they now often move people out of that seat if there is no indication that the passenger is traveling with a baby, which is why they bumped me out if twice before. She said to monitor it and unfortunately I’d probably be moved again and would have to keep calling back to try and get someone to reassign that seat. An annoying game of cat and mouse.
Jun 29, 2013, 3:39 pm
#92
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Correct. My award with AS miles was automatically assigned to 1A when i listed window as my preferred seat. I emailed the office in Singapore and requested 1K which was assigned a few days later. I did find it odd that only 1 and 2 D were listed on experflyer as non premium seats.
Aug 19, 2013, 3:36 pm
#93
Join Date: May 2005
Programs: AA EXP, DL Plat, US Chairman, SPG Plat, Hilton Diamond, Marriott Gold, IC RA
Posts: 1,436
The call centre says the F cabin isn't ever assigned on this route, but I have always heard that it's simply J service in the F cabin. Any experiences from anyone on getting these assigned?
Nov 5, 2013, 3:06 pm
#95
Join Date: Jul 2010
Location: WAS
Programs: UA Silver, Marriott Titanium, Nexus, GE
Posts: 2,125
Just one data point here. I have an upcoming redemption on the 77W HKG-JFK. AA was only able to assign the middle seats and told me windows were not available. One call to the north american call center, and the agent was more than happy to assign any seat I wanted in the F cabin. I took 1A.
Nov 5, 2013, 11:41 pm
#96
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
I know they have always refused to assign those J-service-in-the-F-cabin seats to me in advance. At the airport they tell me they are given first to Marco Polo Diamond and only if there are more seats than Diamonds do they go to OneWorld Emerald.
Nov 6, 2013, 5:01 am
#98
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
A tweet to the US CX Twitter account (actually a direct message) got me 2A on the 77W JFK-HKG using AA miles. I have no OW status at all. They did tell me that they can't guarantee seat assignments on redemption bookings, but so far it's stuck.
Nov 6, 2013, 6:40 am
#99
Join Date: Aug 2008
Location: YVR
Programs: BA Gold, UA Plat, AC E35K
Posts: 469
Interesting- so Emerald is higher than CX Gold in this case? I'd have thought it'd follow the op-up ranking (DM>GO>OW-E>OW-S>SL etc.), but this could change which FFP# I put on my regional flights...
Nov 6, 2013, 11:18 am
#100
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
- Assigning F seats on a flight with F service
- Assigned seats that are in the F cabin on a flight with no F service ("F-as
-J")
The first is the usual and more common issue. You get an F award and want seats. Usually a call does it. No status required. The second is rarer: you book a J flight and find out the equipment has an F cabin, so naturally you prefer the better seats. This is very hard without CX (MP) status.
The agent didn't go into that level of detail with me, so I can't comment.
Nov 7, 2013, 11:44 pm
#101
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,781
I booked a CX F flight yesterday and immediately was put in 1A. Not sure if status related or the fact the flight falls within 180 days.
Last time I booked more than 6 months out, had the option of 1D but changed to 1K by phoning them up.
Last time I booked more than 6 months out, had the option of 1D but changed to 1K by phoning them up.
Dec 24, 2013, 4:58 am
#102
Join Date: Jul 2006
Location: London
Posts: 778
I have an upcoming flight, two days from now, on a 777. This was booked a couple of months ago and at the time a quick call to CX got me 2A assigned. As it has been reported before, they specified that this is a bassinet seat and I may get bumped if someone with a baby needs it.
Until now everything has been fine and I am still in 2A. Would CX bump me even after check-in? Am I safe once I have a boarding pass?
Thanks in advance for any input!
Until now everything has been fine and I am still in 2A. Would CX bump me even after check-in? Am I safe once I have a boarding pass?
Thanks in advance for any input!
Jan 23, 2014, 12:26 pm
#104
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,745
I have an upcoming flight, two days from now, on a 777. This was booked a couple of months ago and at the time a quick call to CX got me 2A assigned. As it has been reported before, they specified that this is a bassinet seat and I may get bumped if someone with a baby needs it.
Until now everything has been fine and I am still in 2A. Would CX bump me even after check-in? Am I safe once I have a boarding pass?
Thanks in advance for any input!
Until now everything has been fine and I am still in 2A. Would CX bump me even after check-in? Am I safe once I have a boarding pass?
Thanks in advance for any input!
I've never had that happen in roughly 10+ flights.
Jan 23, 2014, 3:09 pm
#105
Join Date: Sep 2010
Location: NYC/CEB
Posts: 391
I ran into the same issue with 2K. According to the agent at HKG lounge, they will still bump you even if you have a boarding pass if they need the seat.