How to assign F seats on CX on the 77W
May 18, 2014, 4:45 pm
#153
Join Date: Jul 2007
Location: Washington, D.C.
Programs: BA Gold Lifetime, AA 2M, Delta 2M, Hilton Diamond, Hertz President's Club, EK Platinum
Posts: 948
Same for me on two sectors on my next trip. I will call on Monday to get 2A back. Did not change for 1.5 months. I would love to meet the programmer who did this for CX.
May 18, 2014, 5:25 pm
#154
Join Date: Dec 2009
Location: DFW
Programs: AA EXP
Posts: 1,590
May 18, 2014, 9:54 pm
#156
Join Date: Sep 2012
Location: Vancouver
Posts: 194
The booking I made recently in F on CX889 YVR-HKG travelling next week (Z class from QF points) for myself and infant automatically selected 1D.
After reading this thread I went online today to the CX website (using booking reference, not logged in with AsiaMiles account) ... and the system instantly allowed me to change to 2A. This suggests that the internal system rules for blocking do recognise a booking with infant and enable selection of the bassinet seat in 2A.
After the seat change I also updated the booking to AsiaMiles instead of QFF.
For the connecting short-haul flight on KA840 HKG-CKG with separate PNR, the system wouldn't let me select any seats due to Y class and no status, so I called the main number in HK. The lady checked that the baby was less than 12kg and then moved us to the front row with bassinets.
After reading this thread I went online today to the CX website (using booking reference, not logged in with AsiaMiles account) ... and the system instantly allowed me to change to 2A. This suggests that the internal system rules for blocking do recognise a booking with infant and enable selection of the bassinet seat in 2A.
After the seat change I also updated the booking to AsiaMiles instead of QFF.
For the connecting short-haul flight on KA840 HKG-CKG with separate PNR, the system wouldn't let me select any seats due to Y class and no status, so I called the main number in HK. The lady checked that the baby was less than 12kg and then moved us to the front row with bassinets.
May 20, 2014, 2:12 am
#157
Join Date: Jun 2013
Location: YVR
Programs: Marriott Gold
Posts: 952
Same here. My reservation is for November, and I made it back in March. Looks like there is a sweep every so often and that mucks up the seat assignments.
May 20, 2014, 5:57 pm
#158
Join Date: Dec 2009
Location: DFW
Programs: AA EXP
Posts: 1,590
May 20, 2014, 7:02 pm
#159
Join Date: Jun 2013
Location: YVR
Programs: Marriott Gold
Posts: 952
May 20, 2014, 11:09 pm
#160
Join Date: Aug 2010
Programs: AA,CX, BA, Priority Club, SPG, Hilton
Posts: 1,397
after reading all these, I just found out my seats with my wife on Oct was changed from 2D,K to 1A,D.... called the call center, no one answer the phone, AS USUAL!!
May 20, 2014, 11:58 pm
#161
Suspended
Join Date: Dec 2012
Posts: 2,377
May 24, 2014, 10:41 am
#162
Join Date: Jul 2012
Location: San Francisco, CA
Programs: Jose Cuervo Gold, Bud Light Platinum, Schwab 401K, VW Bug 2MM
Posts: 1,103
I seem to have stumbled upon a way to select unblocked seats online. Was able to select 1K or 1A online (2A blocked). Will update when I confirm it works.
May 24, 2014, 8:06 pm
#163
Join Date: Jun 2003
Posts: 1,954
If the seat was unblocked to begin with, what is the problem of selecting them online? It has always been quite straight forward to do so under MMB.
May 24, 2014, 9:00 pm
#164
Join Date: Jul 2012
Location: San Francisco, CA
Programs: Jose Cuervo Gold, Bud Light Platinum, Schwab 401K, VW Bug 2MM
Posts: 1,103
In any case, it seems that if you go to "manage my reservation" on the qatar website using the amadeus PNR you can select 1A/K. Definitely could not do that through the CX website. Hope it sticks!
May 24, 2014, 10:51 pm
#165
Join Date: Jan 2014
Location: TYO
Programs: AP 75k
Posts: 137
Sorry, I should have been more specific. For AA award flights on CX, you can not select seats online, and AA agents cannot assign 1A/K
In any case, it seems that if you go to "manage my reservation" on the qatar website using the amadeus PNR you can select 1A/K. Definitely could not do that through the CX website. Hope it sticks!
In any case, it seems that if you go to "manage my reservation" on the qatar website using the amadeus PNR you can select 1A/K. Definitely could not do that through the CX website. Hope it sticks!
