U-Turn on seating policy!!
#106
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Join Date: Jun 2006
Location: Earth
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Somebody has to sit in the middle seats! If they haven't been allocated to non-status non-full fare paying couples by BA automatically (as per BahrainLad's suggestion), then if there aren't enough window/aisle seats to go round at the time of OLCI, then yes, single people travelling alone with no status and not on a full fare should go in them. It's all very well saying BA should be fair to everyone and take everyone's considerations into account but it's just not possible sometimes.
Of course there aren't enough window/aisle seats for everyone, and some will have to go on the middle seats. But it's unfair on single travellers to be put at the back of the queue.
#107
Join Date: Feb 2006
Location: London
Posts: 2,809
So where in the queue should a single non-status discount fare pax go then ?
#108
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Join Date: Jun 2006
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In the same place as couples (honeymoon or not) and families, and those who don't qualify for pre-assignment.
#110
Join Date: Apr 2000
Location: uk
Programs: BA Gold, Shangri-La Golden Circle Elite, Hyatt Diamond
Posts: 565
The whole process is a shambles.
At the moment, I am flying CW to India 2-3 times a month and have been since December - add the miles and the points. So, in my ignorance, I book two tix, separate PNRs for myself and a friend using MY miles to MFU in August to LAX. Used separate PNRs as I could use their credit card for their own tix - I can preassign, they cannot. Its my miles.....blah blah but BA dont care. My fault for not understanding!
Now, I've qualified for Gold to 2009. Do I:
a. Carry on with BA to get 2000+ TPs or
b. Try for VS
Now, VS would be an easy choice if the flight times to Delhi weren't so awful (for me anyway!).
Oh, and BA have yet to reply to my complaint - so no surprise there. Gone are the days when my score was high enough that a discussion about grumpy check in staff resulted in 10k miles on my a/c. But then 5 yrs ago, it didnt really matter what the issue was - fly to Amsterdam in CE get the usual poor mileage, have an issue get 10K!
At the moment, I am flying CW to India 2-3 times a month and have been since December - add the miles and the points. So, in my ignorance, I book two tix, separate PNRs for myself and a friend using MY miles to MFU in August to LAX. Used separate PNRs as I could use their credit card for their own tix - I can preassign, they cannot. Its my miles.....blah blah but BA dont care. My fault for not understanding!
Now, I've qualified for Gold to 2009. Do I:
a. Carry on with BA to get 2000+ TPs or
b. Try for VS
Now, VS would be an easy choice if the flight times to Delhi weren't so awful (for me anyway!).
Oh, and BA have yet to reply to my complaint - so no surprise there. Gone are the days when my score was high enough that a discussion about grumpy check in staff resulted in 10k miles on my a/c. But then 5 yrs ago, it didnt really matter what the issue was - fly to Amsterdam in CE get the usual poor mileage, have an issue get 10K!
#111
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#112
Join Date: Sep 2005
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#113
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Posts: 11,924
Good job there's an alternative for all those sane people out there. These guys will get you there in style.
#114
Join Date: Nov 2006
Programs: MUCCI
Posts: 1,925
With regard to assigning seats,
I often have to book at the very last minute, which means full fare and also that many of the best seats are gone (I never get the upper deck in J, for example).
Whilst I would not wish to make the point too strongly there is a case for full fare J with Gold Card with a last minute booking to be able to have at least some choice of seat over and above those who have probably paid less than half the full fare for the same flight.
FD
I often have to book at the very last minute, which means full fare and also that many of the best seats are gone (I never get the upper deck in J, for example).
Whilst I would not wish to make the point too strongly there is a case for full fare J with Gold Card with a last minute booking to be able to have at least some choice of seat over and above those who have probably paid less than half the full fare for the same flight.
FD
#115
Join Date: Jun 2004
Location: AMS (SEA, JNB)
Programs: Mucci Reperateur des Coeurs Brises
Posts: 4,107
With regard to assigning seats,
I often have to book at the very last minute, which means full fare and also that many of the best seats are gone (I never get the upper deck in J, for example).
Whilst I would not wish to make the point too strongly there is a case for full fare J with Gold Card with a last minute booking to be able to have at least some choice of seat over and above those who have probably paid less than half the full fare for the same flight.
FD
I often have to book at the very last minute, which means full fare and also that many of the best seats are gone (I never get the upper deck in J, for example).
Whilst I would not wish to make the point too strongly there is a case for full fare J with Gold Card with a last minute booking to be able to have at least some choice of seat over and above those who have probably paid less than half the full fare for the same flight.
FD
#116
Join Date: Aug 2006
Location: London
Programs: Mucci Grandee (Upgraded), BA Silver, AZ MilleMiglia
Posts: 3,107
I may be wrong, but I don't think BahrainLad was suggesting couples have the middle seats, just be pre-assigned seats together at -3 days before. Why should they have preference over somebody else, just because they're travelling together, if they've paid the same price and have the same lack of status as a single person travelling.
Of course there aren't enough window/aisle seats for everyone, and some will have to go on the middle seats. But it's unfair on single travellers to be put at the back of the queue.
Of course there aren't enough window/aisle seats for everyone, and some will have to go on the middle seats. But it's unfair on single travellers to be put at the back of the queue.
Now it may be that some couples with status fiendishly book D and F in the hope that E will remain free, leaving only the middle seat left for the singles... (well, I might have done on the odd occasion )
#118
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#119
Join Date: Nov 2006
Programs: MUCCI
Posts: 1,925
But how do you accomplish this without irritating many other loyal and valuable customers? Plenty of examples can be given why other pax are more lucrative compared to a last-minute walk-up, so when do you decide to provide this preferrential treatment, and when not? It would seem like an even greater complication.
I often end up with middle seats that is all I am saying. Having said that I have always found staff at BA will then always try and move me if I ask them.
FD.
#120
Join Date: Jan 2006
Location: Ireland
Programs: No longer bothered chasing FF status.
Posts: 2,345
Originally Posted by Flying Doctor
..........................Whilst I would not wish to make the point too strongly there is a case for full fare J with Gold Card with a last minute booking to be able to have at least some choice of seat over and above those who have probably paid less than half the full fare for the same flight.
FD
FD
I'm have to wonder why the policy of “First Come, First Served” can’t be applied to the seating allocation, with Golds & Silvers having the pick of the blocked off best seats, with the rest open to everyone else.
Why should a last minute booking, Gold or not, get seating preference over someone who has taken the trouble to book months in advance & in the case of “I” class paid over their money to BA in advance ?
Chances are with access to the best seats only allowed to Golds & Silvers there could be a nice seat waiting for them anyway. But in any case if the flight is nearly full & the seats are taken, so be it & tough luck !!!
Last edited by kered; May 22, 2007 at 6:51 am