U-Turn on seating policy!!
#61
Join Date: Nov 2000
Location: Sydney, Aus
Programs: QF WP, Starwood Gold, Hilton Diamond, Marriott Gold, Avis President's Club, Amex Platinum
Posts: 2,880
I quite like the Qantas domestic system where seats are allocated on the day of travel by status (using the preference in your frequent flyer profile).
#62
Join Date: Oct 2005
Location: Where the work is
Programs: BA Silver / Hyatt gold
Posts: 332
Just get all the passengers for a particular flight into an air tight room, pump in some knock out gas, put them on a pallet and load them in as freight, no meals, no drinks....think of all the weight that will be saved and all the moaning...
"please miss, I want to sit there but she got there before me"
"please miss, I want to sit there but she got there before me"
#63
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routières, PCR
Posts: 13,609
On present form, my wife and I won't know until T-25 whether we will be sitting together on our 11-hour flight.
At MMB, I get, successively:
- Request your seat;
- Seat choice available;
- Choose your seat now;
- Unfortunately it is not possible for you to choose a seat at this time. Please try again later or alternatively please check in at the earliest opportunity.
Oddly, I do prefer to sit next to my wife and I do believe the feeling is mutual.
It's just not good enough, especially when AA and probably everybody else are happy to allocate seats at the time of reservation. It is probably the mean reason why I am no longer booking BA longhaul.
#64
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 11,924
Unfortunately OLCI doesn’t work for everybody.
In my case I originate my journeys in either ORK or DUB with EI under a BA codeshare, but can’t OLCI for the EI portion of the trip, so need to wait until I check in with EI to get my BPs.
So having paid over two grand for my ticket, all I expected is to have a pre-assigned seat waiting for me, given that pretty much every other airline allows this.
In my case I originate my journeys in either ORK or DUB with EI under a BA codeshare, but can’t OLCI for the EI portion of the trip, so need to wait until I check in with EI to get my BPs.
So having paid over two grand for my ticket, all I expected is to have a pre-assigned seat waiting for me, given that pretty much every other airline allows this.
When I have travelled DUB-LHR-DME, I was able to OLCI for LHR-DME at T-24 hours, despite the DUB-LHR leg being unavailable for anything.
#65
Join Date: Jan 2006
Location: Ireland
Programs: No longer bothered chasing FF status.
Posts: 2,345
We’ve been loyal to BA & have a trip booked with them to MIA in June. But the only reason we’re travelling BA is I managed to qualify for Silver in February & therefore can pre-assign our seats for MIA.
Had I not reached Silver, there was no way we going travel BA & instead take up the AF option we had booked with seats assigned.
There are many who are fortunate enough to be able to (& willing to) stump up for CW on their holidays, but how many are going to do so if they can’t assign seats with BA, while being able to do so with pretty much everyone else.
The CW product is indeed very good, but is it that good, where you will spend thousands while running the risk of getting separated on a 10 hour flight from your partner…….I think not.
As I’ve said before, I hope BA can survive with Golds & Silvers only. But I think in these lean times the revenue from the premium leisure traveller would be very important to BA too.
Kered & Mrs Kered are one couple who will not be giving their money to BA, once Silver is lost.
I certainly do not intend on spending more money on trips, that I might not want to take, just so I can keep Silver.
Last edited by kered; May 21, 2007 at 6:09 am Reason: Couldn't do it right the first time !
#66
Join Date: Jan 2006
Location: Ireland
Programs: No longer bothered chasing FF status.
Posts: 2,345
Also, what did the EI check-in agent make of the fact that you had already checked in for half of your trip when you did your “bag-tag & drop” ??
Originally Posted by Roger
Oddly, I do prefer to sit next to my wife and I do believe the feeling is mutual.
It's just not good enough, especially when AA and probably everybody else are happy to allocate seats at the time of reservation. It is probably the mean reason why I am no longer booking BA longhaul.
It's just not good enough, especially when AA and probably everybody else are happy to allocate seats at the time of reservation. It is probably the mean reason why I am no longer booking BA longhaul.
#67
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 11,924
But there is never an issue with OLCIing for an onward flight, even if you haven't checked in for the preceeding flight. Why would this be a problem?
#68
Join Date: Feb 2006
Location: London
Posts: 2,809
I also am OWS with a confirmed reservation in CW to LAX some months away.
On present form, my wife and I won't know until T-25 whether we will be sitting together on our 11-hour flight.
At MMB, I get, successively:
- Request your seat;
- Seat choice available;
- Choose your seat now;
- Unfortunately it is not possible for you to choose a seat at this time. Please try again later or alternatively please check in at the earliest opportunity.
On present form, my wife and I won't know until T-25 whether we will be sitting together on our 11-hour flight.
At MMB, I get, successively:
- Request your seat;
- Seat choice available;
- Choose your seat now;
- Unfortunately it is not possible for you to choose a seat at this time. Please try again later or alternatively please check in at the earliest opportunity.
#69
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routières, PCR
Posts: 13,609
Thanks, jhm. Good advice. The problem is that I've tried twice (obeying the FlyerTalk mantra 'if you don't like the first answer, try again'), sent a fax to the 020 number (knowing that using the 01787 number is next to pointless and avoiding askBAngalore), and, er, refaxed the 020 number.
I'll try again.
I'll try again.
#70
Join Date: Jan 2006
Location: Ireland
Programs: No longer bothered chasing FF status.
Posts: 2,345
Originally Posted by Smirnoff
I don't check in bags when I go on business.
Originally Posted by Smirnoff
.............But there is never an issue with OLCIing for an onward flight, even if you haven't checked in for the preceeding flight. Why would this be a problem?
Especially so with EI now out of OW & really not wanting to do anything else except get you from point to point & charge you for hold luggage as they do. I’d say any excuse would be just what they are looking for.
I can just hear the spiel…….. “Oh you’ve already checked-in with BA, so therefore I can only send your bags to London & you’ll have to collect them there & re-check in with BA at Heathrow. …………..Oh & by the way our hold luggage charge now applies”
#71
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 11,924
Not saying there is a problem, but knowing EI as I do & the generally unhelpful nature that can present itself when dealing with their check-in staff I can just imagine the issues that could occur.
Especially so with EI now out of OW & really not wanting to do anything else except get you from point to point & charge you for hold luggage as they do. I’d say any excuse would be just what they are looking for.
I can just hear the spiel…….. “Oh you’ve already checked-in with BA, so therefore I can only send your bags to London & you’ll have to collect them there & re-check in with BA at Heathrow. …………..Oh & by the way our hold luggage charge now applies”
Especially so with EI now out of OW & really not wanting to do anything else except get you from point to point & charge you for hold luggage as they do. I’d say any excuse would be just what they are looking for.
I can just hear the spiel…….. “Oh you’ve already checked-in with BA, so therefore I can only send your bags to London & you’ll have to collect them there & re-check in with BA at Heathrow. …………..Oh & by the way our hold luggage charge now applies”
Ok fair enough. Personally I don't see how BA can go on selling BA coded flights, which turn out to be on a LCC with the kind of issues you describe. Far better for BA to codeshare with BD, put the prices up a bit, but offer a bit more service (disclaimer - I have never flown BD, so can't comment on how much better they are!).
#72
Join Date: Jan 2006
Location: Ireland
Programs: No longer bothered chasing FF status.
Posts: 2,345
Originally Posted by Smirnoff
............Personally I don't see how BA can go on selling BA coded flights, which turn out to be on a LCC with the kind of issues you describe.
I can see myself & many others like me being stranded on this little island of ours & having to book ex UK fares with BA or whoever & just use EI to get us to LHR & back.
That will significantly increase the fares but will also require much longer connect times at LHR to collect our luggage & haul ourselves across the airport to our onward flights. A nightmare at the best of times, but just what you don’t want on the way back after an overnight flight, when all you want is to do is get home.
Of course all this would suit EI down to the ground.
With their increased services across the Atlantic, they want us all to fly direct with them, instead of transferring onto BA, VA or whoever else.
Nothing of course to do with the fact that they (EI) are offering a vastly inferior & overpriced product in “J” on their long haul flights compared to a real airline
But hey, that’s a subject for another thread.
Originally Posted by Smirnoff
Far better for BA to codeshare with BD, put the prices up a bit, but offer a bit more service (disclaimer - I have never flown BD, so can't comment on how much better they are!).
Unfortunately the limited availability of slots at LHR would prevent this. It’s a pity though as BA used to have quite a good DUB/LHR service many years ago
#73
Join Date: Nov 2006
Location: San Diego
Posts: 2,687
Ok fair enough. Personally I don't see how BA can go on selling BA coded flights, which turn out to be on a LCC with the kind of issues you describe. Far better for BA to codeshare with BD, put the prices up a bit, but offer a bit more service (disclaimer - I have never flown BD, so can't comment on how much better they are!).
#74
Join Date: Aug 2004
Location: WD5, UK
Programs: BA, QR, OW loyal.
Posts: 1,415
Say that with a strong Irish accent and it sounds strangely familiar.
#75