U-Turn on seating policy!!
May 19, 2007, 7:41 am
#1
Original Poster
Join Date: Nov 2006
Location: Wales
Programs: Skywards Silver, Flying Blue Silver
Posts: 279
U-Turn on seating policy!!
Just to let you know that I was in F on the BA ** yesterday. I was chatting to the CSD who quietly said that the so-called powers that be at BA are 'having a meeting' and 'an evaluation' of their new seating policy on Tuesday. She was quite convinced that there will be some 'enhancements' and 'changes' due to over whelming passenger disatisfaction.
Should we keep our fingers crossed??
Should we keep our fingers crossed??
Last edited by simonnewby; May 19, 2007 at 7:59 am
May 19, 2007, 7:47 am
#2
Join Date: Sep 2006
Location: NE England
Programs: BAEC Gold; Priority Club Gold
Posts: 448
Yes, definitely. Potentially good news. Is there a sudden outbreak of rationality at BA?
However, can I just point out that if the powers that be monitor this site, from the info above they can identify the individual. If this is confidential info they could be in big trouble. Can I suggest that you change your post to protect the individual (it doesn't matter which flight you were on, so can I suggest you remove this info).
Dr Dave
However, can I just point out that if the powers that be monitor this site, from the info above they can identify the individual. If this is confidential info they could be in big trouble. Can I suggest that you change your post to protect the individual (it doesn't matter which flight you were on, so can I suggest you remove this info).
Dr Dave
May 19, 2007, 7:56 am
#3
Join Date: Dec 2000
Programs: AA Platinum 1MM, AC SE*100k, Hilton Diamond, Marriott Gold, SPG Gold
Posts: 2,353
I think this is a similar post to this one;
http://www.flyertalk.com/forum/showthread.php?t=694833
http://www.flyertalk.com/forum/showthread.php?t=694833
May 19, 2007, 9:50 am
#6
Join Date: Nov 2002
Location: CH / D
Programs: Amex, Avis, BA, BD, CX, FS, Hertz, HH, IC, LH, NH, RC, RCCL, Sixt, SPG, SQ, UA
Posts: 7,050
Yeah, maybe accept luggage a little heavier than 23kg and also deliver it at the final destination!!! At least for those flying in paid F!
(I had to first pay for excess luggage and then pick my delayed luggage up myself a day later at the airport).
Am I asking for too much?
(I had to first pay for excess luggage and then pick my delayed luggage up myself a day later at the airport).
Am I asking for too much?
May 19, 2007, 10:43 am
#7
Join Date: May 2006
Posts: 2,774
There are constant meetings to review and update policy changes. Baggage, seating policies etc are all discussed at senior levels at regular intervalls. Never say never, but I don't think this is likely to be dramatically changed, just tweaked a bit.
May 19, 2007, 4:13 pm
#8
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 11,924
Good thing. The Seating Policy is f*king ace. I love it. Just open up 1AK in F for anyone on a PNR with a Gold, and chuck a few crap seats in CE/CW to non-status non-full fare passengers. And everyone will be deliriously happy.
May 19, 2007, 4:20 pm
#9
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Join Date: Jun 2006
Location: Earth
Programs: Proud owner of 3 Mucci's (yes, 3!) the latest being Chevaliere des Bains Chauds, BA Silver (6 yrs)
Posts: 10,985
Pretty much agree with this. I have no problem with best seats for Golds, but give the non-status pax something pleeeeeease. A limited amount for pre-selection, then the rest for OLCI.
May 19, 2007, 6:48 pm
#10
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Join Date: Sep 2003
Posts: 5,735
I winged vociferously about this new policy in all of the three questionnaires I have been handed in the past three months; glad to see pester power has some effect.
Actually the new policy suits me personally very well, except when the seat shifters get to work, but I can see commercially it's a disaster and as a shareholder it must be tweaked to allow more preselection for non status premium pax ahead of OLCI.
Actually the new policy suits me personally very well, except when the seat shifters get to work, but I can see commercially it's a disaster and as a shareholder it must be tweaked to allow more preselection for non status premium pax ahead of OLCI.
May 19, 2007, 8:22 pm
#12
Join Date: Sep 2005
Location: OOL
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Posts: 3,659
And if you're new to BA and are thinking of flying in a premium cabin, don't bother coming, BA doesn't wnat you -they can't handle the existing pax' luggage never mind new ones.
And if you INSIST on buying premium tickets on BA, as a new customer the airline will discourage you from doing this again by ensuring you can't preassign seats, not unless you have paid the ludicrous full-rack-rate for the ticket.
May 19, 2007, 11:55 pm
#13
FlyerTalk Evangelist
Join Date: Jul 2002
Location: SE1, London
Posts: 23,441
Once upon a time I could pretty much expect to get one of 62AK, 64AK or 14AK at OLCI, now there is no chance.Interestingly, depsite this 'not being possible' according to policy, ground staff in HKG last night were very happy to move people around in Club after check in. For a group of people normally keen on following the rules, they must have been deluged with complaints to start offering that service.
May 20, 2007, 1:25 am
#14
Join Date: Aug 2004
Location: WD5, UK
Programs: BA, QR, OW loyal.
Posts: 1,415
Just a thought.
It's been reported in other threads that BAEC have been handing out Silver retention to pax who didn't make the Silver renewal threshold. (Didn''t happen to me, 375'ish TP's and Gold or Silver with no break for as many years as I can remember and busted earlier this month.)
Maybe this was a targeted mail to ensure occasional long haul pax didn't jump to other carriers, because of the lack of seat selection.
From day 1 I haven't believed BA could sustain this policy, it looked like commercial suicide.
It's been reported in other threads that BAEC have been handing out Silver retention to pax who didn't make the Silver renewal threshold. (Didn''t happen to me, 375'ish TP's and Gold or Silver with no break for as many years as I can remember and busted earlier this month.)
Maybe this was a targeted mail to ensure occasional long haul pax didn't jump to other carriers, because of the lack of seat selection.
From day 1 I haven't believed BA could sustain this policy, it looked like commercial suicide.
May 20, 2007, 3:13 am
#15
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