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New Speedbird Café product range

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Old Jan 20, 2023, 4:31 am
  #46  
 
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,406
Originally Posted by LSunbury
We gave Speedbird cafe a first try and pre-ordered afternoon tea on our flight back to LHR yesterday. Being reasonably experienced BA fliers there was fun speculation at the gate on how good/bad this would be.

……………………………….

Next speculation is whether BA competence stretches to an automatic refund for services not delivered!

No substitute for experience when it comes to managing expectations !

I can’t see Amazon looking to poach BA’s Director of Catering any time soon.
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Old Jan 23, 2023, 9:14 am
  #47  
 
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,759
Originally Posted by Deltus
When half my order hadn't been loaded a couple of weeks ago, I emailed the support team and they agreed to a full refund without any quibbles. It hasn't hit my card yet though...
The refund has now hit my card, so overall a happy outcome! I'm minded to gamble on this again when I travel ET - worst case scenario it gets delivered as advertised, or ideally it doesn't get loaded, I get a compensatory G&T on board and a full refund afterwards.
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