Originally Posted by
LSunbury
We gave Speedbird cafe a first try and pre-ordered afternoon tea on our flight back to LHR yesterday. Being reasonably experienced BA fliers there was fun speculation at the gate on how good/bad this would be.
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Next speculation is whether BA competence stretches to an automatic refund for services not delivered!
No substitute for experience when it comes to managing expectations !
I cant see Amazon looking to poach BAs Director of Catering any time soon.