Nov 17, 2021, 7:37 am
Last edit by: Prospero
BUGS
1. Promotion to Gold Guest List (Markie)
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.TP collection year end on landing page shows card expiry date (i.e. end of following month). Correct under 'My Account' sub-menu. (NWIFlyer)
7. No household account although underlying data appears to still be there (many)
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Nov 24, 2021, 6:38 pm
#811
Join Date: Nov 2011
Location: Edinburgh
Programs: BAEC
Posts: 547
Nov 24, 2021, 11:46 pm
#812
Join Date: Sep 2013
Programs: BA Executive Club
Posts: 182
Is there a workaround to see reward availability? I don't want to book a cash ticket and reduce the price with avios I want to book reward flights but I have seen nothing but "something went wrong" since the 17th when trying to search for availability. It seems other people can see availability, I have no problems logging into my account, but neither of the options on the Reward Availability option page work for me. This is incredibly frustrating.
Thanks in advance
Bob
Thanks in advance
Bob
Nov 25, 2021, 12:52 am
#813
Join Date: Apr 2016
Location: Yorkshire
Programs: BAEC
Posts: 355
Is there a workaround to see reward availability? I don't want to book a cash ticket and reduce the price with avios I want to book reward flights but I have seen nothing but "something went wrong" since the 17th when trying to search for availability. It seems other people can see availability, I have no problems logging into my account, but neither of the options on the Reward Availability option page work for me. This is incredibly frustrating.
Thanks in advance
Bob
Thanks in advance
Bob
Nov 25, 2021, 1:01 am
#814
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 2,112
have a look at https://www.seatspy.com/
Nov 25, 2021, 2:08 am
#816
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Do you not get any results when you start to dummy book an award flight?
Nov 25, 2021, 4:55 am
#817
Join Date: Nov 2010
Posts: 5,596
BA website says I do not have a household account. Other members of my household account are unable to transfer nectar points into their accounts.
I tried calling BA this morning and just got a recorded message that they were unable to take my call then I was cut off.
What a shambles led by an incompetent bunch of nitwits. The competition must be laughing all the way to the bank.
I tried calling BA this morning and just got a recorded message that they were unable to take my call then I was cut off.
What a shambles led by an incompetent bunch of nitwits. The competition must be laughing all the way to the bank.
Nov 25, 2021, 4:56 am
#818
Join Date: Sep 2013
Programs: BA Executive Club
Posts: 182
I can't do a dummy booking because I can't get any availability to show on any route. After more than an hour on hold and close to an hour with an advisor talking to everyone in their team they have confirmed that for some reason my account can't see any reward availability on either the website or the app. They have now sent my account details to the back office so I expect this to be fixed at some point next year. I need to book flights for this weekend and it now looks like it will need to be a cash booking but there is no way that I am giving BA any cash so will be taking my business elsewhere. This is an absolute shambles.
Bob
Bob
Nov 25, 2021, 4:58 am
#819
Join Date: Sep 2012
Posts: 15
Login issues after IT "upgrade"?
Hi all
I'm assuming it isn't just me that is having problems with BAEC still not letting you login after the "upgrade"?
I have tried to reset password etc. and doesn't work either. No email received.
I have a 2-4-1 voucher expiring shortly and finally have managed to get the time off work :-(
Any tips welcome!
Thanks
I'm assuming it isn't just me that is having problems with BAEC still not letting you login after the "upgrade"?
I have tried to reset password etc. and doesn't work either. No email received.
I have a 2-4-1 voucher expiring shortly and finally have managed to get the time off work :-(
Any tips welcome!
Thanks
Nov 25, 2021, 5:14 am
#820
Join Date: Dec 2016
Posts: 318
Spend most of last night fighting with the login page. Sometimes it would be okay through the website but not in the app. I think you cant use a password that you have used before. In the end i was able to log in both on the website and the app.
It's also confusing if you have to use your member number to log in or your email ( you can change this in your account I believe)
It's also confusing if you have to use your member number to log in or your email ( you can change this in your account I believe)
Nov 25, 2021, 5:15 am
#821
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 2,612
There is a whole thread on it
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Nov 25, 2021, 5:42 am
#822
Join Date: Sep 2012
Posts: 15
Spend most of last night fighting with the login page. Sometimes it would be okay through the website but not in the app. I think you cant use a password that you have used before. In the end i was able to log in both on the website and the app.
It's also confusing if you have to use your member number to log in or your email ( you can change this in your account I believe)
It's also confusing if you have to use your member number to log in or your email ( you can change this in your account I believe)
There is a whole thread on it
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Nov 25, 2021, 10:26 am
#823
Join Date: May 2013
Posts: 9
I can't do a dummy booking because I can't get any availability to show on any route. After more than an hour on hold and close to an hour with an advisor talking to everyone in their team they have confirmed that for some reason my account can't see any reward availability on either the website or the app. They have now sent my account details to the back office so I expect this to be fixed at some point next year. I need to book flights for this weekend and it now looks like it will need to be a cash booking but there is no way that I am giving BA any cash so will be taking my business elsewhere. This is an absolute shambles.
Bob
Bob
Nov 25, 2021, 10:39 am
#824
Suspended
Join Date: Oct 2021
Posts: 885
Has anyone had Alaska Airlines (AS) Avios or TPs credited since the "system maintenance" began?
I was credited for my flight on November 9th, on Nov. 11th, however nothing for my two J flights on November 12th, which is now approaching 2 weeks since completion.
I was credited for my flight on November 9th, on Nov. 11th, however nothing for my two J flights on November 12th, which is now approaching 2 weeks since completion.
Nov 25, 2021, 11:01 am
#825
Join Date: Oct 2014
Location: UK
Programs: BAEC
Posts: 1,848
I don't doubt you have been incovenienced, but I garauntee that the competition in (name your industry) are also an incompetent bunch of nitwits. How anyone manages to make any money at all often amazes me.