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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

Old Sep 19, 2021, 2:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A Qualifying Booking is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking wont be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points youve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. Ive waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. Theres mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, theres no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesnt count but if its all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. Its thought that you might get the bonus TPs but theres no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) dont qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- its not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A Qualifying Booking is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking wont be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points youve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

Old Sep 3, 2021, 10:03 am
  #166  
 
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Silver, Starbucks Gold
Posts: 2,445
Originally Posted by RG1X
Out of interest, where do you see the "list of offers as qualifying for double TPs"?

Might be useful as I'm considering a holiday / tier point run.
it's when the hotel options come up after you do the search, you get things mentioned in red like 'hotel saving included' or 'free half board', or... if they have nothing better to offer... '23kg luggage included'...
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ratechaser is offline  
Old Sep 3, 2021, 1:18 pm
  #167  
 
Join Date: May 2018
Location: London
Programs: BA Gold
Posts: 320
Originally Posted by crazy8534
Thanks, that would be good.
I was going to give them a ring tomorrow to see what could be done about BA codes for the AA segments but perhaps won't need to.
Do report back if you speak with them, as some here have suggested the advice from the BA agent might be inaccurate.
sb1982 is offline  
Old Sep 3, 2021, 1:30 pm
  #168  
 
Join Date: Jun 2014
Location: London
Programs: BA GGL
Posts: 1,403
Originally Posted by Robert279
It all seems a bit random. I've booked 7 nights in Madeira for March, the BAH search results do indeed show 'Double Points Offer' when specifying economy flights, but the offer is not there when 'Club' is specified, this for the same dates and hotel. There is nothing that I can see in the T&Cs that suggest that my Club booking will not qualify for the offer. My expectation is that it does and the additional TPs will be awarded.
It's not in the TC but it seems that different classes of travel trigger different thresholds. So long haul it appeared to be gbp 1500 for wtp, but 2500 for cw. I can't work out what it is for wt, but a trial booking for c800 triggered it.

Also not in the TC, but only point to point seemed to qualify, multicity did not.
snuffi is offline  
Old Sep 3, 2021, 1:38 pm
  #169  
 
Join Date: Jun 2014
Location: London
Programs: BA GGL
Posts: 1,403
Originally Posted by cdtdevelopments
We have a holiday booking for October but only had the car in for one day, as theyve now extended the tier point offer wed like to try and take advantage of this. Does any one know if I add a car to the whole duration, would that trigger the double points?
thanks in advance
I think I read that only holidays booked originally as holidays would count retrospectively.

Can you use book with confidence to cancel and rebook?
snuffi is offline  
Old Sep 3, 2021, 2:55 pm
  #170  
 
Join Date: Apr 2018
Location: London
Programs: BA Silver (for now)
Posts: 995
Originally Posted by RG1X
Out of interest, where do you see the "list of offers as qualifying for double TPs"?

Might be useful as I'm considering a holiday / tier point run.
Shows up on the hotel options page
Will100 is offline  
Old Sep 3, 2021, 2:57 pm
  #171  
 
Join Date: Jan 2012
Location: London
Programs: BAEC GGL, BA Amex PP
Posts: 1,049
Originally Posted by Robert279
It all seems a bit random. I've booked 7 nights in Madeira for March, the BAH search results do indeed show 'Double Points Offer' when specifying economy flights, but the offer is not there when 'Club' is specified, this for the same dates and hotel. There is nothing that I can see in the T&Cs that suggest that my Club booking will not qualify for the offer. My expectation is that it does and the additional TPs will be awarded.
I am pretty much also relying on the expectation that it will "qualify" given that I have met all the Ts and Cs - my routing is booked starting from JER. However when I search for this package on the BA site (just out of interest - I would only actually book through a call to get the routing I want) it never shows the "Double Points offer" nor "First wing access" in bold red font - however it does when I specify it as an ex-LHR. As far as I can see JER is a valid UK point of departure but systems and IT aren't up to scratch yet. Let's see!
nh1980 is offline  
Old Sep 4, 2021, 4:59 am
  #172  
 
Join Date: May 2018
Location: London
Programs: BA Gold
Posts: 320
Originally Posted by Will100
Shows up on the hotel options page
I dont think I would rely on those, they are very random, most holidays are eligible for a few offers at a time, seems random what shows there - surely you go by the published terms and conditions.
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sb1982 is offline  
Old Sep 4, 2021, 6:40 am
  #173  
 
Join Date: Apr 2018
Location: London
Programs: BA Silver (for now)
Posts: 995
Originally Posted by sb1982
I dont think I would rely on those, they are very random, most holidays are eligible for a few offers at a time, seems random what shows there - surely you go by the published terms and conditions.
Good point. I went safe and booked a standard, direct, week long flight & hotel package.

I very nice TP boost.
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Old Sep 4, 2021, 1:33 pm
  #174  
 
Join Date: Jun 2013
Location: UK
Programs: BA GGL/CCR, BA Amex Prem, BA Amex Business, Amex Platinum, Coutts Silk, Hilton Diamond etc.
Posts: 4,097
Originally Posted by sb1982
Do report back if you speak with them, as some here have suggested the advice from the BA agent might be inaccurate.
Just to come back on this, I noticed when I priced it online it automatically booked into the BA codes (BA1525/BA1505) so I just did it directly, guess it should be OK.
crazy8534 is offline  
Old Sep 5, 2021, 5:06 pm
  #175  
 
Join Date: Jun 2016
Location: London
Programs: BAEC Gold
Posts: 2,154
Took advantage of this offer today with a booking for 7 nights in DXB over February half term. Not our original choice of destination, but with A350 Club Suites, I can’t complain. What puzzled me is that we (as silvers) were able to select 1A, along with 1E/F. Obviously, normally reserved for golds, does anybody know if this is a glitch or a policy change?
TedToToe is offline  
Old Sep 5, 2021, 10:25 pm
  #176  
 
Join Date: Mar 2017
Location: BCN
Programs: BA GGL, IB, LH, IHG Gold
Posts: 577
Originally Posted by TedToToe
Took advantage of this offer today with a booking for 7 nights in DXB over February half term. Not our original choice of destination, but with A350 Club Suites, I cant complain. What puzzled me is that we (as silvers) were able to select 1A, along with 1E/F. Obviously, normally reserved for golds, does anybody know if this is a glitch or a policy change?
More of a deduction than quoting from policy - Being able to select 1A/K is a gold benefit when those seats are in F, as when the policy was written, almost all long-haul frames had F. On the A350, those seats are in CW, and the proximity to the galley makes them noisier than further back.
BA Airbus A350: Which are the best seats? Master discussion thread
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ubiest is offline  
Old Sep 6, 2021, 1:16 am
  #177  
 
Join Date: Jun 2016
Location: London
Programs: BAEC Gold
Posts: 2,154
Originally Posted by ubiest
More of a deduction than quoting from policy - Being able to select 1A/K is a gold benefit when those seats are in F, as when the policy was written, almost all long-haul frames had F. On the A350, those seats are in CW, and the proximity to the galley makes them noisier than further back.
Ah, yes, that makes sense. Thank you.
TedToToe is offline  
Old Sep 6, 2021, 9:13 am
  #178  
 
Join Date: Jan 2016
Programs: BAEC - Gold
Posts: 71
I booked and went on an eligible holiday. Got back on 3rd. Had my tier point for both ways credited but so far not the bonus ones only the standard. I've carefully read the T&C and we do qualify. Does anyone know if the bonus tier points take a while to come through or should I get on with submitting a claim to BA?
Cazmantis is offline  
Old Sep 6, 2021, 9:15 am
  #179  
 
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 2,085
Originally Posted by Cazmantis
I booked and went on an eligible holiday. Got back on 3rd. Had my tier point for both ways credited but so far not the bonus ones only the standard. I've carefully read the T&C and we do qualify. Does anyone know if the bonus tier points take a while to come through or should I get on with submitting a claim to BA?
I waited 4 weeks and claimed online as mine failed to appear. Email back and TPs turned up in 6 or 7 days.
sunshinebob is online now  
Old Sep 6, 2021, 9:19 am
  #180  
 
Join Date: Jan 2016
Programs: BAEC - Gold
Posts: 71
Thank you :-)
Cazmantis is offline  

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