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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Sep 19, 2021, 1:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A “Qualifying Booking” is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. I’ve waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. There’s mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, there’s no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesn’t count but if it’s all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success – all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. It’s thought that you might get the bonus TPs but there’s no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) don’t qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- it’s not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A “Qualifying Booking” is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Aug 4, 2021, 5:31 am
  #121  
 
Join Date: Jan 2015
Location: Cheshire
Programs: BA, Accor, Hilton, ITA
Posts: 376
So I’m approaching the 30 days and nothing yet. Is it the consensus the usual Gold Line Executive CS can deal with this, and we don’t need to wait on hold for 5 days for BAH to deal with it?
cheshirepete is offline  
Old Aug 4, 2021, 5:40 am
  #122  
 
Join Date: Jul 2018
Posts: 94
Originally Posted by endoman
From the T&C upthread, ( and at the bottom of the link above). I'm seeing nothing re a return date so a departure on 25 Sept should qualify, hope so, cos we are going 22 Sept to 2 October.

"The booking must be made before 21 September 2021. Travel is for outbound departures between 9 June 2021 and 30 September 2021 inclusive (final outbound departure date is 30 September 2021). The booking must be for a stay of 5 nights or more; and must be for a minimum of 2 passengers"
I tired their chat box thing and i got this reply So looks like it will be fine:

Thanks for waiting.
Checking all the terms and conditions of both offers, yes, your booking qualifies for both the VIP Airport Experience and also the Double Tier Points.
On the Monday before travel, you'll receive an email from our BA Holidays support team to give details of the Airport Experience.
For the double tier points, once you've flown on the flights, you'll receive the standard tier points to your account. Within 1 month of the flight taking place, you'll then receive the bonus tier points.
pc32435 is offline  
Old Aug 4, 2021, 9:46 am
  #123  
 
Join Date: Nov 2005
Location: UK
Programs: BA Gold
Posts: 592
Oooh, mine have now been applied automatically at 29 days. Same for Mrs endo.
endoman is offline  
Old Aug 5, 2021, 4:29 am
  #124  
 
Join Date: Jan 2013
Posts: 183
Booked a holiday for the better half and I on 1 ticket to ANU from ABZ via LHR and BA Holidays advises I would not get lounge access as my journey commences from ABZ rather than LHR. I felt it was harsh as I am transiting via LHR but they were having none of it.

I am not too worried about the lounge access anyway as I only have a 2 hour lay over, but why send my the promotion since I am based at ABZ and not near London so would be very difficult for me to use part of the promotion offer.

I do get the double tier points though
SheepyAFC is offline  
Old Aug 11, 2021, 12:22 pm
  #125  
 
Join Date: Jan 2015
Location: Cheshire
Programs: BA, Accor, Hilton, ITA
Posts: 376
Over 30 days now, so I raised a Case Number, and it’s gone to back office to be applied.
cheshirepete is offline  
Old Aug 24, 2021, 6:01 am
  #126  
 
Join Date: Sep 2019
Posts: 268
Originally Posted by sunshinebob
Promotion finishes 30th September. See here for the terms and conditions as you're spread over the cut off date I am unsure.
https://www.britishairways.com/en-es...le-tier-points
Extended to 31st March 2022, it seems.

I was just checking the T&Cs before booking a trip to Cyprus for September, and found this, which came as a bit of a surprise:

As the world gradually opens, holidays just got twice as rewarding. That’s because Executive Club Members could now earn double the Tier Points on flights taken as part of a package holiday with British Airways Holidays, between 24 August 2021 and 31 March 2022.

To qualify, you’ll need to book a holiday (flights + hotel or flights + car) of at least five nights before 22 March 2022. This includes solo travellers and any holidays you’ve already booked with us. So, as well as enjoying that well-earned escape, you’ll top up your Tier Point balance handsomely - helping you rise through the Tiers to unlock additional Club benefits, such as priority check-in and lounge access each time you travel.

This is something of a game changer for me and I assume many of us.

Last edited by Robert279; Aug 24, 2021 at 6:48 am
Robert279 is offline  
Old Aug 24, 2021, 6:18 am
  #127  
 
Join Date: Aug 2019
Location: London
Posts: 12
Oh nice! I see that solo travellers are now included too.
Scarednomore is offline  
Old Aug 24, 2021, 6:40 am
  #128  
 
Join Date: Oct 2018
Location: London, UK
Programs: BAEC
Posts: 3,440
Shame the 5 night rule is still there - 3 nights would have been amazing.
BAeuro is online now  
Old Aug 24, 2021, 7:33 am
  #129  
 
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 2,612
Can I cancel a BA flight and use e-voucher towards a net-new holiday?
PGberkshire is offline  
Old Aug 24, 2021, 7:51 am
  #130  
 
Join Date: Mar 2015
Programs: BA Gold, Hilton Diamond
Posts: 690
Originally Posted by Robert279
Extended to 31st March 2022, it seems.

I was just checking the T&Cs before booking a trip to Cyprus for September, and found this, which came as a bit of a surprise:

As the world gradually opens, holidays just got twice as rewarding. That’s because Executive Club Members could now earn double the Tier Points on flights taken as part of a package holiday with British Airways Holidays, between 24 August 2021 and 31 March 2022.

To qualify, you’ll need to book a holiday (flights + hotel or flights + car) of at least five nights before 22 March 2022. This includes solo travellers and any holidays you’ve already booked with us. So, as well as enjoying that well-earned escape, you’ll top up your Tier Point balance handsomely - helping you rise through the Tiers to unlock additional Club benefits, such as priority check-in and lounge access each time you travel.

This is something of a game changer for me and I assume many of us.
Wow, thanks for the heads-up! Do people think this will be instead of any further Exec Club status extensions? Seems that way to me; I can't imagine them doing this double TP promo AND extending status further. I think the higher Exec Club categories will see a big shift from business to leisure travellers.
mikeyfly likes this.
oceanscape is offline  
Old Aug 24, 2021, 7:54 am
  #131  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
Personal problem, I know, but while this is a nice prospect we’re not finding anywhere we actually want to go/stay. The BAH inventory seems still to be a bit … bleak!
T8191 is offline  
Old Aug 24, 2021, 7:55 am
  #132  
 
Join Date: Mar 2015
Programs: BA Gold, Hilton Diamond
Posts: 690
Originally Posted by T8191
Personal problem, I know, but while this is a nice prospect we’re not finding anywhere we actually want to go/stay. The BAH inventory seems still to be a bit … bleak!
Often it's cheaper to book a BAH with one night at a cheap hotel you won't go to than to book flight only. Plus you can just pay a deposit.

Although question .... does anyone know if the promo still applies in that situation (e.g. having 5+ nights between the outbound and inbound flight but only booking a hotel for 1 night; assume that still counts as a holiday of at least 5 nights?)?
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Old Aug 24, 2021, 7:58 am
  #133  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
Originally Posted by oceanscape
Often it's cheaper to book a BAH with one night at a cheap hotel you won't go to than to book flight only. Plus you can just pay a deposit. Although question .... does the promo still apply in that situation (e.g. it's technically 5+ nights between outbound and inbound flight but you only book a hotel for 1 night)?
While I know that’s possible, it doesn’t get round the 5-night requirement! Anyway, ICBA to play games with the system!! 😎

Last edited by T8191; Aug 24, 2021 at 8:06 am
T8191 is offline  
Old Aug 24, 2021, 8:00 am
  #134  
 
Join Date: Feb 2020
Programs: British Airways Executive Club Gold, Marriott Bonvoy Titanium Elite, Hilton Diamond, IHG Diamond Amb
Posts: 1,773
Originally Posted by Robert279
Extended to 31st March 2022, it seems.

I was just checking the T&Cs before booking a trip to Cyprus for September, and found this, which came as a bit of a surprise:

As the world gradually opens, holidays just got twice as rewarding. That’s because Executive Club Members could now earn double the Tier Points on flights taken as part of a package holiday with British Airways Holidays, between 24 August 2021 and 31 March 2022.

To qualify, you’ll need to book a holiday (flights + hotel or flights + car) of at least five nights before 22 March 2022. This includes solo travellers and any holidays you’ve already booked with us. So, as well as enjoying that well-earned escape, you’ll top up your Tier Point balance handsomely - helping you rise through the Tiers to unlock additional Club benefits, such as priority check-in and lounge access each time you travel.

This is something of a game changer for me and I assume many of us.
I’ve had a twice cancelled BA Holiday now moved/rebooked to January 2022. Do people think I should or could receive double tier points on the rebooked holiday, as it falls within the offer period? It’s for two weeks and includes two NCL-LHR-CPT-LHR-NCL business class flights and two weeks of car hire.
Radiation Station is online now  
Old Aug 24, 2021, 8:01 am
  #135  
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Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Originally Posted by oceanscape
Wow, thanks for the heads-up! Do people think this will be instead of any further Exec Club status extensions? Seems that way to me; I can't imagine them doing this double TP promo AND extending status further. I think the higher Exec Club categories will see a big shift from business to leisure travellers.
These are some promotions to get money before they announce the next Exec Club extensions.

I don't think that this promo is instead of a further extension. As the previous two extensions, I think that BA would try their best to convince people to give the feeling that they wouldn't extend status so that people who are worried about their status book something for themselves. This is a marketing tactic.
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