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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

Old Sep 19, 2021, 2:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A Qualifying Booking is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking wont be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points youve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. Ive waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. Theres mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, theres no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesnt count but if its all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. Its thought that you might get the bonus TPs but theres no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) dont qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- its not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A Qualifying Booking is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking wont be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points youve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

Old Sep 2, 2021, 1:17 pm
  #151  
 
Join Date: Mar 2011
Location: BRS
Programs: BA Ex Club Gold, IHG Spire Elite, Hilton Diamond, Avis Presidents Circle
Posts: 256
Originally Posted by AJA_
Correct


I think the reduced TP requirements are supposed to last until the end of this current year so in your case until 8 Jan 2022. That said others have reported that the reduced TP requirements still show for those who are supposed to have returned to the normal TP levels so you could be right that it is until 30 June 2022. If the reduced levels do still apply and you do earn 1125TP by 28 Feb 2022 then you should be able to regain gold provided you also have the 4 qualifying flights between 9 Jan and 28 Feb 2022

I think "custom made" trips also count as long as they are more than 5 days in length and the hotel or car hire is for the entire duration of the holiday. Booking 1 night hotel or 1 day's car hire only turns it into a linked booking and does not count for the double TP.
That's great! Thank you for the reply!
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Old Sep 2, 2021, 1:53 pm
  #152  
 
Join Date: Jun 2013
Location: UK
Programs: BA GGL/CCR, BA Amex Prem, BA Amex Business, Amex Platinum, Coutts Silk, Hilton Diamond etc.
Posts: 4,097
Originally Posted by The _Banking_Scot
Hi
2b of the T&C's suggest AA F flights are not eligible unless booked as a BA code share. Sorry

British Airways flights including codeshares and British Airways marketed and/or operated flights only.

Regards

TBS
Thanks TBS
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Old Sep 2, 2021, 2:06 pm
  #153  
 
Join Date: May 2018
Location: London
Programs: BA Gold
Posts: 320
BA Holidays have told me (in an email) that AA flights booked as part of a BA holiday count even with AA flight numbers - this is a direct quote:

Even with the AA flight number the booking is eligible for the Double Tier Points the T&C state 'British Airways flights including codeshares and British Airways marketed and/or operated flights only' the AA flight is one of our marketed flights as we are business partners with them.
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Old Sep 2, 2021, 3:16 pm
  #154  
 
Join Date: Apr 2018
Location: London
Programs: BA Silver (for now)
Posts: 995
Originally Posted by sb1982
BA Holidays have told me (in an email) that AA flights booked as part of a BA holiday count even with AA flight numbers - this is a direct quote:

Even with the AA flight number the booking is eligible for the Double Tier Points the T&C state 'British Airways flights including codeshares and British Airways marketed and/or operated flights only' the AA flight is one of our marketed flights as we are business partners with them.
Gold in one hit!
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Old Sep 2, 2021, 3:58 pm
  #155  
 
Join Date: Jun 2013
Location: UK
Programs: BA GGL/CCR, BA Amex Prem, BA Amex Business, Amex Platinum, Coutts Silk, Hilton Diamond etc.
Posts: 4,097
Originally Posted by sb1982
BA Holidays have told me (in an email) that AA flights booked as part of a BA holiday count even with AA flight numbers - this is a direct quote:

Even with the AA flight number the booking is eligible for the Double Tier Points the T&C state 'British Airways flights including codeshares and British Airways marketed and/or operated flights only' the AA flight is one of our marketed flights as we are business partners with them.”
Thanks, that would be good.
I was going to give them a ring tomorrow to see what could be done about BA codes for the AA segments but perhaps won't need to.
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Old Sep 2, 2021, 4:46 pm
  #156  
 
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Silver, Starbucks Gold
Posts: 2,445
Not sure if covered already but... my bonus TPs won't post till after my collection year reset - which suits me down to the ground. Will I actually get the benefit of them in my new year rather than the old one?
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Old Sep 3, 2021, 1:29 am
  #157  
 
Join Date: Jul 2019
Programs: BAEC Bronze, Mucci recipient
Posts: 1,734
Originally Posted by ratechaser
Not sure if covered already but... my bonus TPs won't post till after my collection year reset - which suits me down to the ground. Will I actually get the benefit of them in my new year rather than the old one?
Not sure but I think they get backdated as is the case with any flight. The date of flight determines when TPs count. You may get lucky and they post to your new year.
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Old Sep 3, 2021, 2:03 am
  #158  
 
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,879
Just a word of caution.
.
BA operated or marketed has been discussed numerous times before during promotions and my understanding was that an AA flight number on a BA aircraft, or a BA fight number on an AA aircraft were fine, but an AA flight number on an AA aircraft wasnt.

The reason given was always that just because BA offered a codeshare on that flight, didnt make it marketed by BA unless the BA flight number was used in the booking.

There may be a specific exemption for this promotion but all previous promotions have worked as Ive explained so probably worth double checking the rules and that the excerpt given isnt an error by one agent.
gcuk is online now  
Old Sep 3, 2021, 3:44 am
  #159  
 
Join Date: May 2018
Location: London
Programs: BA Gold
Posts: 320
Originally Posted by gcuk
Just a word of caution.
.
BA operated or marketed has been discussed numerous times before during promotions and my understanding was that an AA flight number on a BA aircraft, or a BA fight number on an AA aircraft were fine, but an AA flight number on an AA aircraft wasnt.

The reason given was always that just because BA offered a codeshare on that flight, didnt make it marketed by BA unless the BA flight number was used in the booking.

There may be a specific exemption for this promotion but all previous promotions have worked as Ive explained so probably worth double checking the rules and that the excerpt given isnt an error by one agent.
Ill ask the agent again. By the way, is it your understanding that the double points would still be offered on other flights in this booking? We have a flight on BA in F, AA internal in J and the return on BA in J. If the AA is after-all not eligible, would the whole booking not count or just the one AA flight?
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Old Sep 3, 2021, 4:02 am
  #160  
 
Join Date: Jan 2012
Location: London
Programs: BAEC GGL, BA Amex PP
Posts: 1,049
Ive just booked one of these and its fair to say the agents are still getting used to the different terms of the extended offer eg. Tried to tell me the bonus TPs would not be awarded unless 2 travellers and I had to remind them of the dates and that it would apply.

my own take of the rules though (which Ive PDFd and saved down for potential issues next year) is that its pretty clear they need to be BA flight numbers across the whole trip - AA aircraft fine but has to have a BA flight number. For this reason its very hard to extend this offer by adding multiple legs post JFK or other east coast entry point. After your transcon, any subsequent legs (eg LAX to sfo or las) only offer AA flight numbers from what I can see on ITA
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Old Sep 3, 2021, 5:39 am
  #161  
 
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Silver, Starbucks Gold
Posts: 2,445
Originally Posted by nh1980
Ive just booked one of these and its fair to say the agents are still getting used to the different terms of the extended offer eg. Tried to tell me the bonus TPs would not be awarded unless 2 travellers and I had to remind them of the dates and that it would apply.

my own take of the rules though (which Ive PDFd and saved down for potential issues next year) is that its pretty clear they need to be BA flight numbers across the whole trip - AA aircraft fine but has to have a BA flight number. For this reason its very hard to extend this offer by adding multiple legs post JFK or other east coast entry point. After your transcon, any subsequent legs (eg LAX to sfo or las) only offer AA flight numbers from what I can see on ITA
I also did a dummy booking for a Holiday just for me in November and it didn't show up in the list of offers as qualifying for double TPs. It's very likely I may do a 5 day solo trip to ensure my silver run continues another year so critical I get the double TPs...
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Old Sep 3, 2021, 6:28 am
  #162  
 
Join Date: Sep 2018
Posts: 180
Originally Posted by sb1982
Ill ask the agent again. By the way, is it your understanding that the double points would still be offered on other flights in this booking? We have a flight on BA in F, AA internal in J and the return on BA in J. If the AA is after-all not eligible, would the whole booking not count or just the one AA flight?
I think this is the (potentially) golden question.
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Old Sep 3, 2021, 7:09 am
  #163  
 
Join Date: Nov 2017
Posts: 1,196
Originally Posted by ratechaser
I also did a dummy booking for a Holiday just for me in November and it didn't show up in the list of offers as qualifying for double TPs. It's very likely I may do a 5 day solo trip to ensure my silver run continues another year so critical I get the double TPs...
Out of interest, where do you see the "list of offers as qualifying for double TPs"?

Might be useful as I'm considering a holiday / tier point run.
RG1X is offline  
Old Sep 3, 2021, 8:21 am
  #164  
 
Join Date: Sep 2011
Location: uk
Programs: Accor Silver, HHonours Silver, Carlson Gold, BA Blue
Posts: 289
Talking

I've booked flight MAN-LHR-SKG-LHR-MAN in CE and hotel on ba.com for late Sept showing as 240 TP's in MMB, will this change to 480 when I return, and Ill move from Blue to Silver?]

Additional TP's added within a month of return
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Last edited by flipper118; Sep 3, 2021 at 10:07 am
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Old Sep 3, 2021, 8:23 am
  #165  
 
Join Date: Sep 2019
Posts: 260
Originally Posted by ratechaser
I also did a dummy booking for a Holiday just for me in November and it didn't show up in the list of offers as qualifying for double TPs. It's very likely I may do a 5 day solo trip to ensure my silver run continues another year so critical I get the double TPs...
It all seems a bit random. I've booked 7 nights in Madeira for March, the BAH search results do indeed show 'Double Points Offer' when specifying economy flights, but the offer is not there when 'Club' is specified, this for the same dates and hotel. There is nothing that I can see in the T&Cs that suggest that my Club booking will not qualify for the offer. My expectation is that it does and the additional TPs will be awarded.
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