Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | Executive Club
Reload this Page >

Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

Old Sep 19, 2021, 2:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A Qualifying Booking is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking wont be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points youve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. Ive waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. Theres mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, theres no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesnt count but if its all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. Its thought that you might get the bonus TPs but theres no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) dont qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- its not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A Qualifying Booking is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking wont be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points youve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
Print Wikipost

Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

Old Sep 17, 2021, 1:51 pm
  #226  
 
Join Date: Mar 2019
Location: DK
Programs: A3 Gold, BA Silver
Posts: 858
Originally Posted by hash
hi, we took a trip via ba holidays for 14 nights in august, returned on the 28th of August, tier points reset on the 8th of September will we get any bonus tier points under the double scheme?

thanks

Hash
If you fulfill all the requirements then you should receive them. They will be backdated to the date of the flights. So you won't be getting a head start on the new TP year.
hash likes this.
NextWhiteDeath is offline  
Old Sep 17, 2021, 5:47 pm
  #227  
 
Join Date: Aug 2021
Location: London
Programs: BAEC Gold
Posts: 35
I have been attempting to search the BA website for a five day trip to NYC (flight and hotel) in October, and to take advantage of the double points offer, but all I get is this error message:

Sorry, we are unable to offer you any availability for your destination during these travel dates: 17 Sep 2021 - 31 Oct 2021

Is there some sort of advance booking requirement? Or should I just try again tomorrow, or try to book by phone (if I can get through)?

Apologies if this has been covered elsewhere, but so far I have not been able to find anything by searching, and I would very grateful for any advice.
ABFox is offline  
Old Sep 17, 2021, 6:44 pm
  #228  
 
Join Date: Mar 2019
Location: DK
Programs: A3 Gold, BA Silver
Posts: 858
Originally Posted by ABFox
I have been attempting to search the BA website for a five day trip to NYC (flight and hotel) in October, and to take advantage of the double points offer, but all I get is this error message:

Sorry, we are unable to offer you any availability for your destination during these travel dates: 17 Sep 2021 - 31 Oct 2021

Is there some sort of advance booking requirement? Or should I just try again tomorrow, or try to book by phone (if I can get through)?

Apologies if this has been covered elsewhere, but so far I have not been able to find anything by searching, and I would very grateful for any advice.
Most passages from the UK wouldn't qualifies for entry into US. That because the ban is still in effect. Transit via London would stop entry if you don't have an exemption
NextWhiteDeath is offline  
Old Sep 17, 2021, 9:55 pm
  #229  
 
Join Date: Mar 2017
Location: BCN
Programs: BA GGL, IB, LH, IHG Gold
Posts: 577
Originally Posted by ABFox
I have been attempting to search the BA website for a five day trip to NYC (flight and hotel) in October, and to take advantage of the double points offer, but all I get is this error message:

Sorry, we are unable to offer you any availability for your destination during these travel dates: 17 Sep 2021 - 31 Oct 2021

Is there some sort of advance booking requirement? Or should I just try again tomorrow, or try to book by phone (if I can get through)?

Apologies if this has been covered elsewhere, but so far I have not been able to find anything by searching, and I would very grateful for any advice.
check your dates, 17 September was yesterday (ie a same day departure), at a time when there were probably no more flights left to JFK that evening.
17 Sep - 31 Oct would be a trip of 1.5 months, rather than 5 days.
ubiest is offline  
Old Sep 18, 2021, 5:48 am
  #230  
 
Join Date: Aug 2021
Location: London
Programs: BAEC Gold
Posts: 35
Originally Posted by ubiest
check your dates, 17 September was yesterday (ie a same day departure), at a time when there were probably no more flights left to JFK that evening.
17 Sep - 31 Oct would be a trip of 1.5 months, rather than 5 days.
Many thanks for the suggestion. I have just tried again, carefully checking that I am entering the correct dates of my desired trip (14 to 19 October), and not 17 September to 31 October. But no matter what I do ( regularly clearing the cache, using incognito mode, trying different browsers on different computers, etc) it keeps giving the same error. I have also tried searching for different destinations such as SFO, to see if it is just NYC that is affected, but the problem persists.

I have also now noticed that, on the holiday deal finder page, all dates are greyed out before November 1st. So it would seem that if I want to travel in October I will not be able to book online and will have to call.
​​​​​​​
ABFox is offline  
Old Sep 18, 2021, 6:21 am
  #231  
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,811
Originally Posted by ABFox
Many thanks for the suggestion. I have just tried again, carefully checking that I am entering the correct dates of my desired trip (14 to 19 October), and not 17 September to 31 October. But no matter what I do ( regularly clearing the cache, using incognito mode, trying different browsers on different computers, etc) it keeps giving the same error. I have also tried searching for different destinations such as SFO, to see if it is just NYC that is affected, but the problem persists.

I have also now noticed that, on the “holiday deal finder” page, all dates are greyed out before November 1st. So it would seem that if I want to travel in October I will not be able to book online and will have to call.
Are you able to make any progress on options outside the USA?

I've just tried and can make progress with non-USA destinations but I too encounter the same issue as you when I select USA options. I suspect BA are not accepting holiday bookings from the UK (because of the travel ban) until November.
Tobias-UK is offline  
Old Sep 18, 2021, 7:29 am
  #232  
 
Join Date: Aug 2021
Location: London
Programs: BAEC Gold
Posts: 35
Originally Posted by Tobias-UK
Are you able to make any progress on options outside the USA?

I've just tried and can make progress with non-USA destinations but I too encounter the same issue as you when I select USA options. I suspect BA are not accepting holiday bookings from the UK (because of the travel ban) until November.
I have just had a look and it seems flight and hotel bookings are available in October to, for example, Nice, or the Algarve. It is a shame because I would prefer to travel in October rather than later in the year when it will be colder. I am a US citizen and I am not affected by the travel ban, so I suppose I will have to look at other options, such as booking flight and hotel separately.
ABFox is offline  
Old Sep 18, 2021, 8:10 am
  #233  
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,811
Originally Posted by ABFox
I have just had a look and it seems flight and hotel bookings are available in October to, for example, Nice, or the Algarve. It is a shame because I would prefer to travel in October rather than later in the year when it will be colder. I am a US citizen and I am not affected by the travel ban, so I suppose I will have to look at other options, such as booking flight and hotel separately.
You might find as a US citizen BA Holidays may book your trip, but you may have to do so by phone. Good luck!
Tobias-UK is offline  
Old Sep 18, 2021, 8:21 am
  #234  
 
Join Date: Aug 2021
Location: London
Programs: BAEC Gold
Posts: 35
Originally Posted by Tobias-UK
You might find as a US citizen BA Holidays may book your trip, but you may have to do so by phone. Good luck!
Many thanks, will see if I can actually get through on the phone!
ABFox is offline  
Old Sep 18, 2021, 8:29 am
  #235  
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,811
Originally Posted by ABFox
Many thanks, will see if I can actually get through on the phone!
Call the Silver line - they should be able to do a new BA Holidays reservation for you.
Tobias-UK is offline  
Old Sep 18, 2021, 9:57 am
  #236  
 
Join Date: Aug 2021
Location: London
Programs: BAEC Gold
Posts: 35
Originally Posted by Tobias-UK
Call the Silver line - they should be able to do a new BA Holidays reservation for you.
Many thanks, I didn't realise the Silver line could help with Holidays bookings, will give that a try.
ABFox is offline  
Old Sep 18, 2021, 12:01 pm
  #237  
 
Join Date: Dec 2017
Programs: BA- Gold, Accor - Diamond
Posts: 27
Hi- I apologise if this has already been addressed already but I couldn't find anything. I booked tickets to BCN for October from the flight only portion of the website and then added a hotel right before the final purchase page rather than going through the official BA Holiday portion site as it kept crashing on me. Will this still count for double tier points? Both the flight and hotel we booked at the same time and I was given the option to put down a 150 deposit. I called to check and after 45 minutes on hold I was told that it would have qualified if I had completed the travel by end of September, but I believe the double tier points offer was extended. TBH the customer service rep seemed a bit confused about the program in general. THX
Card is offline  
Old Sep 18, 2021, 12:10 pm
  #238  
 
Join Date: Jan 2015
Programs: BAEC Gold
Posts: 1,599
I bought CE flights to FAO and TFS during the BA 20% off sale (haven't booked accommodation yet).

Can I trade these in for vouchers and then use the voucher towards BA holidays to the same destinations earning double TP's?
Agent69 is offline  
Old Sep 18, 2021, 12:50 pm
  #239  
 
Join Date: Jul 2019
Programs: BAEC Bronze, Mucci recipient
Posts: 1,734
Originally Posted by Agent69
I bought CE flights to FAO and TFS during the BA 20% off sale (haven't booked accommodation yet).

Can I trade these in for vouchers and then use the voucher towards BA holidays to the same destinations earning double TP's?
According to the T&C's You cannot use an eVoucher towards British Airways Holiday bookings online or other products, such as seats.

I think you can book a holiday online and pay a deposit and then get BA to apply the FTV / evoucher towards the outstanding balance by emailing them saying please use voucher refXXXX1 against booking ref XXXX2
scoonee likes this.
AJA_ is offline  
Old Sep 19, 2021, 8:27 am
  #240  
 
Join Date: Sep 2008
Location: LON
Programs: BAEC - Silver, Virgin Flying Club, Delta Skymiles
Posts: 229
Quick question -
We booked flight + car hire for 14 days to the US (currently here). When we arrived in Chicago to pick up the car, we were not allowed to because while we hold US driver licenses, the way the fare was booked from the UK meant we had to have International Driving Licenses? (this was not a problem in Sweden a few weeks prior with a similar situation). At any rate, we left the car and took an Uber to a point north for my mom to pick us up.

Whats the deal with the car then - do I still get the double tier points and credits despite having not picked it up, or is it worth chasing for a refund now? We never really needed the car, we just booked it for the offer as it will take us over the line for silver. But if there are Ts&Cs in there that will trip this up then I may as well attempt to get the money back.
sondra_finchley is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.