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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

Old Sep 19, 2021, 2:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A Qualifying Booking is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking wont be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points youve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. Ive waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. Theres mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, theres no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesnt count but if its all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. Its thought that you might get the bonus TPs but theres no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) dont qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- its not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A Qualifying Booking is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking wont be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points youve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

Old Sep 21, 2021, 3:20 am
  #256  
 
Join Date: Aug 2004
Location: London, UK
Programs: BA GGL, HHonors Diamond
Posts: 906
Originally Posted by carrotjuice
How do you get F for the JFK-LAS and LAS-JFK legs? Do you select F in your search for the specific legs, or just put J for the entire itinerary and the search produces F automatically for the specific legs?
I put 'First' as 'Class' in the search. Do it in the multi-city flight search tool, then pick the flights, then add the hotel.
David_Doyle is offline  
Old Sep 21, 2021, 4:35 am
  #257  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,079
Originally Posted by T8191
Yes to all the qualifying parameters. The Flight re-bookings (caused by BA flight/airport changes) were on
10 Apr,
20 Jun
5 Jul.
Ill try Twittering, as you suggest. My suspicion is that the various changes moved our booking out of the eligibility window.
Well, after 60 hours BA finally responded to my Tweet ... by telling me to contact [email protected] with the details. At least I haven't had 3 days on the 'phone, listening to the Flower Duet!
LCSinTexas likes this.
T8191 is offline  
Old Sep 21, 2021, 5:17 am
  #258  
 
Join Date: Dec 2017
Posts: 825
Originally Posted by David_Doyle
Prices up OK for me. I had to do multi-city on BA.com and add the flights in as:

1) MAN-JFK
2) JFK-LAS
3) LAS-JFK
4) JFK-MAN

If I do MAN-LHR segments separately it seems to have a wobbly.

it doesn't detail the double tier points as a benefit, but my reading is this is a fully compliant booking.
Yep - managed to get it booked in the end - twice

I had an almost identical itinerary. Like yourself, kept the JFK layovers as short as possible - and no overnights, to stop BAH from trying to wriggle out of it. I believe any <24hr layover should qualify - as it should be 1 fare component in each direction. But don't want to give them the excuse.
zen100 is offline  
Old Sep 21, 2021, 5:17 am
  #259  
 
Join Date: Nov 2017
Posts: 1,196
Originally Posted by T8191
Well, after 60 hours BA finally responded to my Tweet ... by telling me to contact [email protected] with the details. At least I haven't had 3 days on the 'phone, listening to the Flower Duet!
Did you direct message them? I'm running out of options to try and get through to them and I may have to do that.
RG1X is offline  
Old Sep 21, 2021, 5:18 am
  #260  
 
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,879
Wanting to add a GUF to a holiday (flight and car) booking. Assuming that's possible, would it be a call? To Exec Club or BA Holidays? And if phone lines jammed today, would calling after the sale generate a reprice or just the additional taxes?
gcuk is offline  
Old Sep 21, 2021, 5:54 am
  #261  
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Join Date: Sep 2007
Programs: AA, BA, Accor, Honors Diamond, IHG Diamond Elite and lots more....
Posts: 2,946
Sadly just realised my trip will not qualify - we will not have the car for all the holiday - can't see any point in hiring it for an additional 2 weeks at 700 per week just to sit in a car park whilst we are on a ship - even for double tier points.....
GentleGiant is offline  
Old Sep 21, 2021, 6:51 am
  #262  
 
Join Date: Jun 2009
Location: MME (midway between NCL and LBA)
Programs: BA Gold, AF/KL Gold, Hilton Gold, Nordic Choice Gold
Posts: 739
Originally Posted by GentleGiant
Sadly just realised my trip will not qualify - we will not have the car for all the holiday - can't see any point in hiring it for an additional 2 weeks at 700 per week just to sit in a car park whilst we are on a ship - even for double tier points.....
This post is not in the spirit of flyertalk

A late March trip with the family to Florida will net me a lovely 880 TPs for NCL-LHR-MIA-TPA/TPA-ORD-LHR-NCL at about 1.50 per TP. The thing is Mrs TT is off to New York with her sister in May so will get gold from 2 trips, when I first hit gold I did it the hard way and it took me 65 OW segments to reach 1,500 TPs....
GentleGiant likes this.
tigertanaka is online now  
Old Sep 21, 2021, 7:09 am
  #263  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,079
Originally Posted by RG1X
Did you direct message them? I'm running out of options to try and get through to them and I may have to do that.
Yes, Twitter DM that took 60 hours to be responded to! I only joined Twitter to contact BA about 3 years ago: it worked better back then!
RG1X and EDIwanderer like this.
T8191 is offline  
Old Sep 21, 2021, 7:11 am
  #264  
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duplicated
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Old Sep 21, 2021, 7:20 am
  #265  
 
Join Date: Apr 2007
Location: Anywhere
Posts: 6,516
Is the earliest possible good prices discussed here in March 2022 onwards? Anyone managed to price 2K holidays to USA for prior to that?
carrotjuice is offline  
Old Sep 21, 2021, 8:38 am
  #266  
05R
 
Join Date: Nov 2016
Location: Near Heathrow
Programs: BAEC GGL
Posts: 24
Picking up rental car directly after flight ?

Just thinking about the details of the rules in the flight+car case where the car rental us to be for the entire duration of the booking. Thinking of a trip to the US but certainly don't want to step straight off a plane (having enjoyed the hospitality !) and into a car.. Anyone else dealt with this situation ? I. guessing one could book the car for the duration and then arrange with the car rental company off-line to pick it up the next day ? Any other suggestions welcome.
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Old Sep 21, 2021, 8:43 am
  #267  
 
Join Date: Dec 2017
Posts: 825
Originally Posted by 05R
Just thinking about the details of the rules in the flight+car case where the car rental us to be for the entire duration of the booking. Thinking of a trip to the US but certainly don't want to step straight off a plane (having enjoyed the hospitality !) and into a car.. Anyone else dealt with this situation ? I. guessing one could book the car for the duration and then arrange with the car rental company off-line to pick it up the next day ? Any other suggestions welcome.
A bit of semantics perhaps - but the T&C's don't use the word "entire". I think this allows a little flexibility for you to collect your car a bit later, but I'd be very cautious about stretching that beyond the minimum you practically need - and ensure you're paying for 5 * 24 hour blocks.
zen100 is offline  
Old Sep 21, 2021, 9:38 am
  #268  
 
Join Date: Jul 2020
Location: UK
Programs: BAEC Gold
Posts: 232
I had two holiday bookings with rental pick up very early next morning after arrival ( same reason) both over 5 days rental and neither qualified for the DTP offer.
Alan T is offline  
Old Sep 21, 2021, 9:54 am
  #269  
 
Join Date: Sep 2002
Location: Cheltenham
Programs: KLM Plat for Life , BA Gold, HH Silver, (Other half Diamond), IHG Gold
Posts: 2,356
On arrival in Barbados we were not allowed to pick up our car until receipt of our arrivals pcr test some24 hours later . BA actually informed us of this In advance and advised us to contact Avis on arrival and organise delivery to the hotel . This worked really well and we still got the doubleTP
simonsmith is offline  
Old Sep 21, 2021, 10:00 am
  #270  
 
Join Date: Sep 2021
Posts: 1
Originally Posted by Tobias-UK
I wouldnt worry about it, in the event the TPS dont appear within 30 days of your return, just give BAEC a call and they will organise it for you. You do qualify under the T&Cs.
. Hi I have two trips that are eligible for the double tier points both over 30 days which will get me to silver - neither have had the bonus points added automatically - I cant get through on BA standard phone line and tried Twitter with no reply - is anyone else having similar issues ? - and / or can anyone suggest the best way to communicate with BA to request the bonus points please ? Thanks in advance
Andyyy is offline  

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