ARTICLE 14: ADMINISTRATIVE FORMALITIES

1. General
You are solely responsible for complying with all laws, regulations, orders, demands and travel requirements of countries to be flown from, into or over, and with our regulations and instructions. We shall not be liable for any aid or information given by our agents or employee to you in connection with obtaining necessary documents or visas or complying with such laws, regulations, orders, demands and requirements, whether given in writing or otherwise; or for the consequences to you resulting from your failure to obtain such documents or visas or to comply with such laws, regulations, orders, demands, requirements.

2. Travel Documents
Prior to travel you are required to present all exit, entry, health and other documents required by laws, regulations, orders, demands and requirements of the countries concerned and permit us to take and retain copies thereof. We reserve the right to refuse your carriage if you have not complied with applicable laws, regulations, orders, demands and requirements or your documents do not appear to be in order, or if you do not permit us to take and retain copies thereof.

3. Refusal of Entry
You agree to pay the applicable fare whenever we, on government order, are required to take you to your point of origin or elsewhere, owing to your inadmissibility into a country, whether of transit or of destination. We may apply to the payment of such fare any funds paid to us for unused Carriage, or any of your funds in our possession. We will not refund the fare collected for carriage to the point of refusal of entry or deportation.

4. Passenger Responsible for Fines, Detention Costs
If we are required to pay or deposit any fine or penalty or incur any expenditure by reason of your failure to comply with laws, regulations, orders, demands and requirements of the countries concerned or to produce the required documents, you will on demand reimburse to us, any amount so paid or deposited and any expenditure so incurred. We may use towards such expenditure any funds paid to us for unused carriage, or any of your funds in our possession

5. Customs Inspection
If required, you will attend inspection of your Checked Baggage or Unchecked Baggage by customs or other government officials. We are not liable to you for any loss or damage suffered by you through failure to comply with this requirement.

6. Security Inspection
You are required to submit to any security checks by government or airport officials or by us.

ARTICLE 7 - CHECK IN

You must arrive at our check-in location and boarding gate sufficiently in advance of flight departure to permit completion of any government formalities and departure procedures and in any event not later than the time that we have indicated. If you fail to arrive in time at our check-in location or boarding gate or appear improperly documented and not ready or fit to travel, we may cancel the space reserved for you and will not delay the flight. We are not liable to you for loss or expense due to your failure to comply with the provision of this article.

For Tickets purchased through Qatar Airways website or contact centres, we may require you to present the credit card used to purchase the Ticket at the time of airport check-in.

ARTICLE 8 - REFUSAL OF AND LIMITATION ON CARRIAGE

1. Right to Refuse Carriage
We may refuse carriage of a Passenger or a Passenger’s Baggage for reasons of safety or if, in the exercise of our reasonable discretion, we determine that:

1.1 Such action is necessary in order to comply with any applicable law, regulations or orders of any state or country to be flown, from, into or over; or

1.2 Your conduct, age or mental or physical state, including your impairment from alcohol or drugs is such as to:

(A) Require special assistance from us; or

(B) Cause discomfort or make yourself objectionable to other passengers; or

(C) Involve any hazard or risk to yourself or to other persons or to property; or

1.3 Such action is necessary because you have failed to observe our instructions; or

1.4 You have refused to submit to a security check; or

1.5 The applicable fare or any charges or taxes payable have not been paid, or credit arrangements agreed between us and you (or the person paying for the Ticket) have not been complied with; or

1.6 You do not appear to be properly documented;

1.7 You may seek to enter a country through which you are in transit; or

1.8 You may destroy or otherwise dispose of your documentation during flight; or

1.9 You will not surrender a travel document to be held by the flight crew against receipt, when so requested by us; or

1.10 The Ticket presented by you:

(A) Has been acquired unlawfully or has been purchased from an entity other than the issuing Carrier or its authorized agent; or

(B) Has been reported as being lost or stolen; or

(C) Is a counterfeit Ticket; or

(D) Any Flight Coupon has been altered by anyone other than us or another Carrier or our respective authorized agents, or has been mutilated and we reserve the right to retain such Ticket; or

1.11 As the person presenting the Ticket you cannot prove that you are the person named in the “NAME OF PASSENGER” box in the Ticket and we reserve the right to retain such Ticket.


3. Refusal to Carry or Removal of Passenger
We may, in our reasonable discretion, refuse to carry you, or remove you en route, due to your conduct, behaviour, physical or mental condition. In such a case, we may cancel the remaining unused portion of the Ticket, and you will not be entitled to further carriage or to a refund, either in respect of the sector, which was the subject of refusal of carriage or removal, or in respect of any subsequent sectors covered by the Ticket. We will not be liable for any consequential loss or damage alleged due to any such refusal of carriage or removal en route. We reserve the right to claim from you all reasonable costs of such removal as referred to in Article 12-2.