CSM attitude to 'self upgraders'
#136
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Spire, BA Gold
Posts: 8,671
I am impressed with the number of caring and committed BA passengers who are so concerned about the economic viability of their favourite airline that they self-appoint themselves seat monitors. They are ready to pounce when interlopers attempt to financially undermine their carrier of choice by moving into a cabin for which they have not paid. Perhaps they should form a little club like "Neighbourhood Watch" or "Community Patrol."
#137
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Spire, BA Gold
Posts: 8,671
You know that, and I know that. But we shoudn't over-estimate the knowledge that the casual flyer has about BA and its product and procedures. I quite often travel with once-a-year flyers and, quite simply, they simply don't know these things. I don't agree that the plastic divider is obvious - or, if it is, that its purpose is obvious - to someone who usually only flies with single-class airlines.
It's quite possible, of course, that the "self-upgrader" referred to above knew exactly what he was doing, but in the absence of further information it shouldn't be assumed.
It's quite possible, of course, that the "self-upgrader" referred to above knew exactly what he was doing, but in the absence of further information it shouldn't be assumed.
So if this chap in question on the flight from MAN is a regular on U2 or FR then a perfectly possible situation
#138
Join Date: Mar 2016
Location: Plymouth, UK
Programs: BAEC Gold
Posts: 1,159
I am impressed with the number of people that have appointed themselves as Busy Body Monitors on the forum. They have taken it on themselves, out of the goodness of their hearts, to protect the rights of us all to behave as we like whether it affects others or not and whether we are stealing from BA or not. I was on the side of "thou shall not steal" and "do not lust after thy neighbours seat" but after hearing the compelling argument some here have so eloquently put I am now considering a change of sides to... "do as you want and if it affects others then I don't give a $^!&" and the "take what you want whether you have paid for it or not" persuasion. Not sure my wife would approve or any of my family or friends but hey! You have to do what you have to do especially if it goes against accepted norms, respect of others and standards of good behaviour.
#139
Suspended
Join Date: Jun 2013
Location: Ontario, Canada
Programs: Aeroplan, IHG, Enterprise, Avios, Nexus
Posts: 8,355
I am impressed with the number of people that have appointed themselves as Busy Body Monitors on the forum. They have taken it on themselves, out of the goodness of their hearts, to protect the rights of us all to behave as we like whether it affects others or not and whether we are stealing from BA or not. I was on the side of "thou shall not steal" and "do not lust after thy neighbours seat" but after hearing the compelling argument some here have so eloquently put I am now considering a change of sides to... "do as you want and if it affects others then I don't give a $^!&" and the "take what you want whether you have paid for it or not" persuasion. Not sure my wife would approve or any of my family or friends but hey! You have to do what you have to do especially if it goes against accepted norms, respect of others and standards of good behaviour.
#140
Join Date: Jun 2006
Location: Near TEB and KLX
Posts: 76
Just a thought!!!
#141
#142
Join Date: Jul 2016
Location: Oxford (&Western Isles )
Programs: BA GGL, CCR; RyanAir MillionMiler :( ;
Posts: 756
I once saw a Q jumper at customs in Zurich, who said "I'm gonna be late for my plane" to the border guard, be marched by said guard, who got out of the booth, and made him ask every person in the line (about 20) if it was ok if he skipped the Q. lolol!!!
#143
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 2,012
They are out there. Somewhere out there someone is sitting in the wrong seat, standing too close to the baggage carousel, sneaking another drink from the self-serve dispenser, pinching a BA fork, standing on the left side of the escalator or committing some other grievous outrage that undermines our orderly society and courts the financial ruin of airlines, corporations and even our governments. Were it not for the nosey parkers, prigs and officious busybodies who remain ever vigilant the very fabric of modern society would be torn to shreds.
p.s i do agree in principle that changing seats ( self upgrading) is wrong but if we start discussing it what is right and what is wrong here the argument can get very blurry.
#144
Join Date: May 2015
Location: South Florida
Programs: DL Skymiles KE Skypass
Posts: 2,363
Reread the post, the CSM was the one who spoke with the man, not the OP who snitched.
#145
Join Date: Sep 2014
Location: The Netherlands
Programs: BA, KLM, Alitalia
Posts: 99
On the other hand, if we all follow the rules and do not pinch a BA fork or get some food from the lounge to eat later i am sure AC and his team will start offering us 'delicious assortment of fine foods' and 'luxurious seats' etc etc. The idea that the system is there and protect everyone if you follow it is totally wrong but that is another conversation. The airlines situation is a bit dog eat dog one. Most airlines keep removing benefits from passengers, making the planes more and more uncomfortable in the name of profit. But again another conversation.
p.s i do agree in principle that changing seats ( self upgrading) is wrong but if we start discussing it what is right and what is wrong here the argument can get very blurry.
p.s i do agree in principle that changing seats ( self upgrading) is wrong but if we start discussing it what is right and what is wrong here the argument can get very blurry.
#146
Join Date: Sep 2008
Posts: 7,875
It is not as blurry as some in this post pretend it is. It is actually very straight forward, you pay for a seat and you get assigned a seat, you sit in the seat. Take it or leave it. If you don't like an airlines changing policies don't fly with them, again nothing blurry here. Cabin crew let it slip because they can't handle the entitled .......s who will rip into them when they get confronted with their selfish behaviour and that is very sad state of affairs.
I guess Dr. Dao wouldn't have happened in the UK because it works differently there.
#147
Join Date: Aug 2008
Posts: 3,928
When I was at school the milk monitor was some one in an important position. They ensured you got your third of a pint which was needed for good health and strong bones.
#148
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Spire, BA Gold
Posts: 8,671
There was an attempt today by a self-upgrader on my ex-LGW SH flight today, handled very well by the CSM. Shortly after the seat-belt sign went off a bloke came up and plonked himself in 3D (I was in 1A do hadn't noticed it until I heard the CSM suddenly become quite assertive).
"Sir, you cannot sit there, it is not permitted" she said from near row 1. He replied with a pretty feeble, "errr, umm am looking for my....." and I didn't hear the rest because he started mumbling after realising he had been caught but remained seated. The CSM repeated it again with...."SIR you will have to go back to your assigned seat, you cannot sit there", and rather sheepishly he got up and went back.
He was very young though so probably just a bit of a chancer....but the CC were having non of it
"Sir, you cannot sit there, it is not permitted" she said from near row 1. He replied with a pretty feeble, "errr, umm am looking for my....." and I didn't hear the rest because he started mumbling after realising he had been caught but remained seated. The CSM repeated it again with...."SIR you will have to go back to your assigned seat, you cannot sit there", and rather sheepishly he got up and went back.
He was very young though so probably just a bit of a chancer....but the CC were having non of it