Afternoon tea....without any tea
#286
Join Date: Sep 2013
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Posts: 6,399
@ NickB - yours has to be the definitive ‘take’ on the Boston .... sorry I meant BA Tea Party
But let’s give credit to all admirable defenders of the BoB copywriters, and indeed of those higher up the chain who saw fit to ‘sign off’ on the (ahem) imaginative new menu.
Is there perhaps some merit in creating an alternative version of the Golden Ticket ....one used for passengers who go above & beyond .... ? Maybe a ‘CC Award’, aka the Cruz Cross ....
But let’s give credit to all admirable defenders of the BoB copywriters, and indeed of those higher up the chain who saw fit to ‘sign off’ on the (ahem) imaginative new menu.
Is there perhaps some merit in creating an alternative version of the Golden Ticket ....one used for passengers who go above & beyond .... ? Maybe a ‘CC Award’, aka the Cruz Cross ....
#288
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,691
This discussion is going nowhere. Those who want to blame BA will continue stating that the product is afternoon tea. I can't read that menu in any other way. It's like group insanity that one item on the menu for some reason causes all of this confusion. No other item on the menu causes this confusion even though all of the items are listed in exactly the same font. People can tell red wine from white or still water from a soda, but for some reason they have difficulty reading the word 'scone' and see 'afternoon tea' instead. a 'red wine' is not fine print for 'Wine" but when it comes to the infamous scone it becomes fine print for the non-existing afternoon tea product. Items are either described in the same manner or they are not. If some want to be confused they're welcome to. But we're obviously worlds apart in our reading of the menu.
#289
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
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Well, "group insanity" could be an explanation for people not agreeing with you. But other explanations are conceivable. It could be that your way of seeing things is a tad rigid and that you struggle to see things from a different perspective to your own.
#290
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Oh no you don’t!
Good try, but ...
https://en.m.wikipedia.org/wiki/Hamburger
Good try, but ...
The term hamburger originally derives from Hamburg,[1] Germany's second-largest city. In German, Burg means "castle", "fortified settlement" or "fortified refuge" and is a widespread component of place names. The first element of the name is perhaps from Old High German hamma, referring to a bend in a river, or Middle High German hamme, referring to an enclosed area of pastureland.[2] Hamburger in German is the demonym of Hamburg, similar to frankfurter and wiener, names for other meat-based foods and demonyms of the cities of Frankfurt and Vienna respectively.
#291
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,691
No, I am not struggling to see anything. I wrote many times that people may be surprised that it is a scone only for GBP5 if all they pay attention to is the title of the section, which is afternoon tea. But you are right that I can't see how anyone can be confused if they look further down to see what the item on the menu is (what you call 'fine print'). I just can't understand why 'Grand Sud Reserve French Syrah Malbec' is an item rather than fine print for WINE, but the scone (listed in the exactly same manner) is fine print for AFTERNOON TEA rather than a stand alone menu item. Do we read the menu in the same manner or do we suddenly become confused over one item when it suits us?
#292
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For anyone with a quirky taste for slightly surreal humour, this thread is slowly becoming a gem. (The following scenario is pure fiction, and any resemblance with any argument made in any FT thread would be purely coincidental...)
Prosecutor: I intend to demonstrate that Mr T(ea) took the victim's car whilst it was parked in front of Mr T's house and drove away with it
Defense lawyer: This is entirely wrong Mr T never touched, took, or drove the victim's car. The accusation is ludicrous and obviously wrong
Witness: I heard Mr T say that this was a nice car and that he was going down to see if the key was on it and drive away with it, and here is a photo of him entering the car which I took with my phone when he went down.
Defense lawyer: How many times do I need to repeat it? Mr T never drove the car. There is no witness that Mr T ever approached the car. Show me proof that Mr T ever touched the car! There is no such proof!
Prosecutor: Err... have you seen this photo?
Defense lawyer: It is irrelevant, he never touched the car!
Mr T: Of course I took the car! It was just parked in front of my house so I thought it was abandoned and I drove away with it. And yes of course I said that I was going to take the car earlier: it is a very nice car, why should I not drive away in it? I'm very proud to have driven away in that car.
Prosecutor: Ah, see? So since Mr T admits that he took the car and drove it away what exactly is your defense?
Defense lawyer: Mr T never took, touched, or drove in the car! I told you so many times. It is obvious that he never touched or took or drove away in the car. You must be blind if you think that he ever touched the car that is pure fabrication, I told you many times that he never took the car, show me any indication that he even knew that the car existed - there is no such proof. This is all madness or you just all hate Mr T and invent ridiculous stories to suggest that he took the car with no witness, no proof, and no confession whilst it is very obvious that Mr T never even approached or knew of the existence of the car!
Rinse...
Repeat...
Prosecutor: I intend to demonstrate that Mr T(ea) took the victim's car whilst it was parked in front of Mr T's house and drove away with it
Defense lawyer: This is entirely wrong Mr T never touched, took, or drove the victim's car. The accusation is ludicrous and obviously wrong
Witness: I heard Mr T say that this was a nice car and that he was going down to see if the key was on it and drive away with it, and here is a photo of him entering the car which I took with my phone when he went down.
Defense lawyer: How many times do I need to repeat it? Mr T never drove the car. There is no witness that Mr T ever approached the car. Show me proof that Mr T ever touched the car! There is no such proof!
Prosecutor: Err... have you seen this photo?
Defense lawyer: It is irrelevant, he never touched the car!
Mr T: Of course I took the car! It was just parked in front of my house so I thought it was abandoned and I drove away with it. And yes of course I said that I was going to take the car earlier: it is a very nice car, why should I not drive away in it? I'm very proud to have driven away in that car.
Prosecutor: Ah, see? So since Mr T admits that he took the car and drove it away what exactly is your defense?
Defense lawyer: Mr T never took, touched, or drove in the car! I told you so many times. It is obvious that he never touched or took or drove away in the car. You must be blind if you think that he ever touched the car that is pure fabrication, I told you many times that he never took the car, show me any indication that he even knew that the car existed - there is no such proof. This is all madness or you just all hate Mr T and invent ridiculous stories to suggest that he took the car with no witness, no proof, and no confession whilst it is very obvious that Mr T never even approached or knew of the existence of the car!
Rinse...
Repeat...
Last edited by orbitmic; May 17, 2019 at 6:01 am
#293
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,367
Well, that settles it then. Given that you assure us that you have no problem whatsoever at putting yourself in somebody else's shoes and seeing things from their perspective, that leaves us with the alternative conclusion you drew earlier: those of us who do not agree with you are indeed collectively insane. That stands to reason and is a highly convincing explanation. No doubt the fact that those of us who are in that situation do not find this a very plausible explanation must be further proof of our mental derangement.
#295
Join Date: May 2012
Location: Ipswich
Posts: 7,543
That Mr T story describes exactly the approach adopted by some rather significant politicians of late. If you simply keep asserting something, then it IS true, regardless of fripperies like science that indicate otherwise.
It's astonishing how successful that strategy has become.
And yes, I am straying into Omni territory, but c'mon - no-one thinks this thread is still going anywhere useful/sensible still do they?
It's astonishing how successful that strategy has become.
And yes, I am straying into Omni territory, but c'mon - no-one thinks this thread is still going anywhere useful/sensible still do they?
#296
Community Director
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Folks, we are seeing some repetition here in terms of content, which is known as ‘piling on’. Please consider if what you’re posting is adding new ideas to the thread or simply re-hashing an existing opinion.
If the answer is the former, please continue to contribute. If it’s the latter, it may be a good time to let others have a chance ...
/mod
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#297
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,691
Well, that settles it then. Given that you assure us that you have no problem whatsoever at putting yourself in somebody else's shoes and seeing things from their perspective, that leaves us with the alternative conclusion you drew earlier: those of us who do not agree with you are indeed collectively insane. That stands to reason and is a highly convincing explanation. No doubt the fact that those of us who are in that situation do not find this a very plausible explanation must be further proof of our mental derangement.
#298
Join Date: Jun 2018
Posts: 16
I am surprised to see this subject is so emotive. To me, it seems pretty clear that yes, the menu is not lying to people and that some people will quickly pick up on the intended meaning. However, lots of people, probably less frequent flyers, in particular, will equally believe that it would include tea because of how it has been advertised, the cost etc. It doesn't take much empathy to understand that people can look at the same thing and draw different conclusions. Having flown with BA a fair bit, I'd take the position of assuming the worst and asking if it comes with a tea but lots of others would not.
I think the worst part is that when someone asks for an "Afternoon Tea", the CC accept that without saying that item does not exist and clarifying if they want a scone or a scone and a tea for £7.50. However, then given the official communications from BA except for the menu all seem to call the scone an afternoon tea it is easy to see why the crew probably think the scone is called that as well (especially if that is how it is shown on their credit card machine).
To sum up I think there is no right or wrong in this case, it can be seen both ways. But I personally would say that as BA is the multi-billion dollar company they should when they update the menus make it clearer because if it confuses even a subset of their customers that seems like an avoidable failure which ultimately leads to disatisfaction that they can easily avoid.
I think the worst part is that when someone asks for an "Afternoon Tea", the CC accept that without saying that item does not exist and clarifying if they want a scone or a scone and a tea for £7.50. However, then given the official communications from BA except for the menu all seem to call the scone an afternoon tea it is easy to see why the crew probably think the scone is called that as well (especially if that is how it is shown on their credit card machine).
To sum up I think there is no right or wrong in this case, it can be seen both ways. But I personally would say that as BA is the multi-billion dollar company they should when they update the menus make it clearer because if it confuses even a subset of their customers that seems like an avoidable failure which ultimately leads to disatisfaction that they can easily avoid.
#299
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,367
You keep selectively quoting my words or phrases to advance your agenda, but you keep avoiding commenting on the substance of what I am writing. I asked you how can some menu items be fine print while others are not, and yet you proceeded to respond with a post that has everything to do with what you think of me but has nothing to do with what is being discussed. Sure, your post will be ‘popular,’ but it adds zero substance. I am respectfully bowing out.
The only new item in your latest series of posts was the suggestion that the explanation for not seeing things your way had to be "collective insanity" so I answered to that and I think that I am done now on that too so please excuse me for not taking up your invitation to further answer on the same points.
#300
FlyerTalk Evangelist
Join Date: Aug 2007
Location: UK
Posts: 10,709
Folks, we are seeing some repetition here in terms of content, which is known as ‘piling on’. Please consider if what you’re posting is adding new ideas to the thread or simply re-hashing an existing opinion.
If the answer is the former, please continue to contribute. If it’s the latter, it may be a good time to let others have a chance ...
/mod
If the answer is the former, please continue to contribute. If it’s the latter, it may be a good time to let others have a chance ...
/mod