Last edit by: Prospero
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
#226
Join Date: Aug 2006
Location: Switzerland
Posts: 1,595
#227
Join Date: Jan 2016
Location: Hong Kong
Programs: BAEC
Posts: 275
Glad that worked! My ISP has allocated me the same IP address over the last 12 months even though I usually turn my router off at night, and when I'm away. I had an issue with a different website where I got blocked, and had to email them to unblock me. Irritating. Conversely, I have friends that pay quite a bit for a static IP address and are annoyed I seem to have one for free. One that I don't want
#228
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,151
I’m not surprised that British Airways ‘phone agents aren’t fully conversant with the complexities of combining AARP and Chase discounts ... this is a little beyond their normal skill-set, I suggest.
Good luck with chasing () your $65. Customer Service may respond in a month or so, given current workloads.
#229
Join Date: Apr 2005
Location: Portland, OR USA
Programs: BA Silver, Icelandair, IHG Diamond Elite Ambassador, Hertz 5*
Posts: 610
This page is not available.
Sorry we can't show you this page at the moment."comment. I tried again this morning to no avail, both with and without the AARP element. Called BA who said they had not heard of any IT issues and said they would put me through to BA Sales which I due to time constraints this morning, could not wait on hold - I decided to try once more and successfully managed to make the booking (without the AARP discount, but with the Chase 10% off) Oh well - $28 missed out on. Still happy to be able to make plans now. (unless there is a strike!)
#231
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,698
#232
Join Date: Nov 2013
Location: South Glos, UK
Programs: BAEC Silver/OW Sapphire
Posts: 1,159
I've been trying to book for the past 4 days, no luck. All I get after paymetn is the following.. So far calling BA has yielded 1. them telling me AARP discount doesnt apply to econmy (false) 2. you can't use AARP and chase discounts (false) 3. hanging up on me after being put on hold. Not sure i'll ever get this booked...
Please try the following actions:
This page is not available.
Sorry we can't show you this page at the moment.Please try the following actions:
- Restart your browser and try again
- Try using a different browser
- Our reference: S000678328-O2JI
- Your IP address:
- Time: 14:59:27 GMT, 25 Aug
- A7FCF0096EC57A65
- 3TnHdvpWwLTyc9Cp83HvghjJ67yrBWG2Tbtv1KjGLkJbnvHJQS 8l
Please BA. get rid of that bell end Cruz and his penny pinching ethos and start investing in decent IT!
#233
Join Date: Aug 2019
Posts: 4
After the AARP website not working and back and forth with AARP and BA on Twitter in Direct Messages, I was told by BA to book by phone. Did it and finally got the tickets, just without the Chase discount. They should just have a code or something that we could use on the BA website, would be easier and hopefully less troublesome.
#235
Join Date: Nov 2013
Location: South Glos, UK
Programs: BAEC Silver/OW Sapphire
Posts: 1,159
When did BA stop flying from Heathrow?
Ok it’s a bit tongue in cheek, but I just went to price a flight on the website and put LHR as I always do and was surprised to see a message come up saying sorry but we don’t recognise that airport!
Seriously BA, pull your finger out. Idiots.
Seriously BA, pull your finger out. Idiots.
#237
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,208
that seams to happen when doing a flight + hotel booking (well with me anyway) when I have to use LON as the start point and (in my case) NYC as the end because it doesn't recognuse JFK!
#238
Join Date: Oct 2015
Location: London, UK
Programs: BAEC GGL/GFl, HH Diamond, BW Diamond, Virgin Voyages Deep Blue Extra, Blue Peter Badge Holder
Posts: 3,937
Military Discount Link Temp Down
BA have assured me that the military discount still stands, but Defence Discount Service have removed the link; they’ve stated this is to improve the inter-operatability and will be back soon. Hopefully not too long to wait as I have flights to book.
#239
Join Date: Nov 2013
Location: South Glos, UK
Programs: BAEC Silver/OW Sapphire
Posts: 1,159
#240
Join Date: Jun 2016
Location: London
Programs: BAEC Gold
Posts: 2,227
This query is solely out of curiosity. My next flight is to ICN but, both the website and the app fail to display a picture of Seoul in my booking. Instead, the app displays an image of an A380! Are there other destinations that don’t have an image loaded?