Last edit by: Prospero
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
#1486
Join Date: Nov 2012
Location: Cambridgeshire
Programs: Varies
Posts: 1,298
Anyone else had random Avios transactions on their account today?
Just happened to be logged into BA.com and my balance looked way higher than I remembered. Checked transactions and 5x individual 10,000 Avios amounts have posted, all today. It just says "Avios Adjustment: British Airways" - don't think it's service recovery as it normally states this? Maybe it'll disappear in a few hours, who knows!
Just happened to be logged into BA.com and my balance looked way higher than I remembered. Checked transactions and 5x individual 10,000 Avios amounts have posted, all today. It just says "Avios Adjustment: British Airways" - don't think it's service recovery as it normally states this? Maybe it'll disappear in a few hours, who knows!
The last time I had something like this, it was bonus points from either an Amex offer or a Wine Flyer offer or similar, that was applied after the offer expired and that I'd completely forgotten about.
#1488
Join Date: Dec 2005
Location: Glasgow
Programs: BA Gold, KLM Cardboard
Posts: 180
Is not being able to pay for BA Holidays a common issue? I booked a two weeks ago for a holiday in December, only part paying. Today I got an e-mail from BA Holidays:
Sure enough, I just tried and can't make another payment online. I look forward to spending time in a phone queue to manually read out a credit card number.
I am contacting you from British Airways Holidays with regards to your upcoming booking.
Behind the scenes, we've identified a technical issue which unfortunately means you may not be able to make any further payments on ba.com under Manage My Booking and may need to contact us for this.
Our reservations team can be reached on 0344 493 0787, 08:00 – 20:00 daily.
Should you have any further queries, please do not hesitate to get in touch.
We apologise for any inconvenience caused.
Kind Regards
Customer Operations and Support - British Airways Holidays
www.britishairways.com
Behind the scenes, we've identified a technical issue which unfortunately means you may not be able to make any further payments on ba.com under Manage My Booking and may need to contact us for this.
Our reservations team can be reached on 0344 493 0787, 08:00 – 20:00 daily.
Should you have any further queries, please do not hesitate to get in touch.
We apologise for any inconvenience caused.
Kind Regards
Customer Operations and Support - British Airways Holidays
www.britishairways.com
#1490
Join Date: Nov 2010
Posts: 160
Hmm definitely not aware of any Amex/other offers that I've forgotten about. Another 10k just got posted this morning... won't be questioning it! Just hope it doesn't disappear
#1491
Join Date: Aug 2015
Programs: Virtuoso Luxury Travel Agent; Bonvoy Titanium Elite; Hilton Diamond
Posts: 665
I have been unable to login to my BA account for several days now, despite trying multiple browsers and VPNs. I keep getting the
"Welcome to ba.comWe are experiencing high demand on ba.com at the moment.
Thank you for your patience."-message.
What can one do? Bizarre.
"Welcome to ba.comWe are experiencing high demand on ba.com at the moment.
Thank you for your patience."-message.
What can one do? Bizarre.
#1494
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,997
Can’t even log in to individual bookings on the app today. Have tried two so it’s not a problem specific to one booking.
#1495
Join Date: Sep 2011
Location: BHD
Programs: BA Executive Club Silver
Posts: 575
#1498
Join Date: Mar 2016
Location: Hampshire, UK & Bangor, N.I
Programs: BA Gold, Hyatt Globalist
Posts: 235
I'm assuming it's not just me, but I'll regularly get a wild allocation of checked luggage allowances showing for my flights.
Two recent Sofia trips I had an allowance of 12 bags on one trip which then increased to 15 on another.
A new record today when checking in for my flight back to Heathrow from Belfast....
Two recent Sofia trips I had an allowance of 12 bags on one trip which then increased to 15 on another.
A new record today when checking in for my flight back to Heathrow from Belfast....
#1499
Join Date: Nov 2008
Location: Thames Valley
Programs: BAEC, LHM&M, and even a dusty KLFB!
Posts: 894
I'm assuming it's not just me, but I'll regularly get a wild allocation of checked luggage allowances showing for my flights.
Two recent Sofia trips I had an allowance of 12 bags on one trip which then increased to 15 on another.
A new record [24 bags] today when checking in for my flight back to Heathrow from Belfast....
Two recent Sofia trips I had an allowance of 12 bags on one trip which then increased to 15 on another.
A new record [24 bags] today when checking in for my flight back to Heathrow from Belfast....
#1500
Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Gold – previous awards - Gold 11, Silver 7, Bronze 4.
Posts: 4,236
Wanted to spend some cash on BA this evening… but they don’t want my money!
On DuckDuckGo I get (in a whole list of languages):
Error 403 - You don't have enough permissions to proceed further
And on Safari:
Welcome to ba.comWe are experiencing high demand on ba.com at the moment.
Thank you for your patience.
Patience? Sorry… no BA… looks like Easyjet is the way to go.
On DuckDuckGo I get (in a whole list of languages):
Error 403 - You don't have enough permissions to proceed further
And on Safari:
Welcome to ba.comWe are experiencing high demand on ba.com at the moment.
Thank you for your patience.
Patience? Sorry… no BA… looks like Easyjet is the way to go.