What's No Bedding in F Worth?
Mar 31, 2018, 5:12 am
#46
Join Date: Dec 2004
Location: Manila, Philippines (MNL)
Programs: BAEC Gold [>20k Lifetime TPs] | Hilton Honors Lifetime Diamond [as is Mrs PtF] | Various Others
Posts: 6,156
is less than yours very obviously is for BA. Such loyalties can all too easily blind us to the failings of the advertised product; that is what we should be focusing on, not resorting to playground taunts.
Mar 31, 2018, 5:30 am
#48
Join Date: Dec 2009
Location: Arizona
Programs: BA (GGL G4L), AA (Gold), HH (Diamond); Marriott (Gold)
Posts: 3,011
My lasting memory of flying in F from SIN-LHR was how hot the 747 F cabin was so the last thing on my mind was to get cosy using " a luxurious quilted mattress, crisp white cotton duvet and pillow while you slip into a pair of our wonderfully soft cotton pyjamas". Stripping off and lying on top of the bed with just my boxer shorts on would have been more appropriate but the wife wouldn't allow it.
In answer to the OP's question. I think the they're perfectly within their rights to claim some sort of compensation. I would be happy for a free upgrade voucher which probably doesn't exist or the same amount in Avios to cover a CW-F upgrade on the SIN-LHR route.
In answer to the OP's question. I think the they're perfectly within their rights to claim some sort of compensation. I would be happy for a free upgrade voucher which probably doesn't exist or the same amount in Avios to cover a CW-F upgrade on the SIN-LHR route.
I would push for an upgrade voucher that does not require award class availability over Avios as the former would likely be easier to use.
Mar 31, 2018, 10:38 pm
#49
Join Date: Sep 2014
Location: Cumbria
Programs: BAEC GGL/CCR, Hilton Diamond, Starbucks Gold
Posts: 4,510
Well it looks like the Blue Moon analogy is somewhat accurate.
On BA183 LHR/JFK last night (dep 19.50) we also experienced lack of F bedding. I ended up with bedding from CW and an apology. Waiting response from CS. I suppose I should be grateful it was on JFK route so the better CW bedding. About half the F cabin were without and I believe J was also pretty full so not sure if some in J had to go without as we had effectively taken theirs.
On BA183 LHR/JFK last night (dep 19.50) we also experienced lack of F bedding. I ended up with bedding from CW and an apology. Waiting response from CS. I suppose I should be grateful it was on JFK route so the better CW bedding. About half the F cabin were without and I believe J was also pretty full so not sure if some in J had to go without as we had effectively taken theirs.
Mar 31, 2018, 10:54 pm
#50
Suspended
Join Date: Apr 2017
Programs: BA
Posts: 609
5,000 is the correct amount of compensation according to our Framework, wether it is enough I will leave others to decide.
Saying that the crew sleeping bag would be in my opinion be far superior as a mattress cover as it is double thickness of the normal one.
The pillow would have been the standard one and even though you say it was creased the cover would have been changed.
The problem would be the missing duvets which are hold loaded from LHR.
The pillow would have been the standard one and even though you say it was creased the cover would have been changed.
The problem would be the missing duvets which are hold loaded from LHR.
Mar 31, 2018, 10:55 pm
#51
Suspended
Join Date: Apr 2017
Programs: BA
Posts: 609
My lasting memory of flying in F from SIN-LHR was how hot the 747 F cabin was so the last thing on my mind was to get cosy using " a luxurious quilted mattress, crisp white cotton duvet and pillow while you slip into a pair of our wonderfully soft cotton pyjamas". Stripping off and lying on top of the bed with just my boxer shorts on would have been more appropriate but the wife wouldn't allow it.
In answer to the OP's question. I think the they're perfectly within their rights to claim some sort of compensation. I would be happy for a free upgrade voucher which probably doesn't exist or the same amount in Avios to cover a CW-F upgrade on the SIN-LHR route.
In answer to the OP's question. I think the they're perfectly within their rights to claim some sort of compensation. I would be happy for a free upgrade voucher which probably doesn't exist or the same amount in Avios to cover a CW-F upgrade on the SIN-LHR route.
Apr 1, 2018, 3:30 am
#52
Join Date: May 2017
Location: Glasgow and Asia
Programs: BAEC Gold, Hotels.com Gold
Posts: 510
Perhaps some responders have not taken into consideration that the flight is probably the one that leaves SIN at 22.35 or 23.15 and not having bedding is probably a major part of the "overnight" experience.
Apr 1, 2018, 4:04 am
#54
Join Date: Oct 2003
Location: London
Posts: 3,500
5k seems very low. I had an F flight where I got on board, went to sleep, and requested the bacon roll when I woke up. Was told they'd run out, so I emailed a complaint that it was crazy that the only f&b request I had wasn't able to be provided. 10k avios were provided by return.
No bedding on an overnight flight, when BA know everyone will want to sleep? I'd say that was a significant service failure.
No bedding on an overnight flight, when BA know everyone will want to sleep? I'd say that was a significant service failure.
Apr 5, 2018, 5:33 am
#58
Join Date: Dec 2017
Location: Stockholm, Sweden.
Programs: BA, JAL
Posts: 689
5k is not to be sniffed at. That could buy OP a nice one way to Amsterdam, and best of all no bedding needed on that trip.
Apr 5, 2018, 5:46 am
#59
FlyerTalk Evangelist
Join Date: Feb 2004
Location: London
Programs: BA, VS, HH, IHG, MB, MR
Posts: 26,871
As mentioned earlier, I flew to Vegas at the time when anyone who got the old seat got 50k each way plus, in my case, 3 bottles of F champagne. And I knew I would get that seat on booking and, in size, it was the same as the new seat.
Apr 5, 2018, 5:50 am
#60
Join Date: Dec 2017
Location: Stockholm, Sweden.
Programs: BA, JAL
Posts: 689
But this isn't about the functionality of the seat, this is just a few sheets missing.